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Palmetto Hotel

3.0 star property
Hotel in Santiago de los Caballeros with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Palmetto Hotel

Exterior
Reception
Restaurant
Restaurant
Standard Room | Laptop workspace, free WiFi, bed sheets
Located in a vibrant shopping district, Palmetto Hotel welcomes travelers with amenities like a full breakfast and free in-room WiFi. Helpful staff offer concierge services to enhance your stay, and a computer station keeps guests connected between shopping adventures.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | Laptop workspace, free WiFi, bed sheets

Standard Room

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Laptop workspace, free WiFi, bed sheets

Basic Double Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Laptop workspace, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Rainfall showerhead
Shower/bath combination
Free bottled water
Cable channels
Wardrobe
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av Juan Pablo Duarte & Calle Puerto Rico, Santiago de los Caballeros, Santiago De Los Caballeros, 51000

What's nearby

  • Bella Terra Mall - 4 min walk - 0.4 km
  • Casino Gran Almirante - 14 min walk - 1.2 km
  • Monument to the Heroes of the Restoration - 3 min drive - 2.4 km
  • Catedral de Santiago - 4 min drive - 3.9 km
  • Estadio Cibao - 5 min drive - 4.7 km

Getting around

  • Santiago (STI-Cibao Intl.) - 22 min drive

Restaurants

  • ‪Mr. Grilled - ‬5 min walk
  • ‪Foodtropolis - ‬5 min walk
  • ‪Los Jefes Street Food - ‬8 min walk
  • ‪KGB Bistro - ‬5 min walk
  • ‪Burger King - ‬2 min walk

About this property

Palmetto Hotel

Hotel located in Villa Olga
Palmetto Hotel provides free full breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a water dispenser and a 24-hour front desk
  • A computer station, concierge services and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Palmetto Hotel have comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Rainfall showers, shower/bath combinations and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and phones

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Front of property – evening/night

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  • Parking included
  • Free WiFi
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8.4 out of 10, Very good, 1,002 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 5 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

PALMETTO HOTEL Hotel
PALMETTO HOTEL Santiago De Los Caballeros
PALMETTO HOTEL Hotel Santiago De Los Caballeros

Frequently asked questions

Is Palmetto Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmetto Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Palmetto Hotel?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Palmetto Hotel?

Checkout is at 11:30 AM.

Does Palmetto Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palmetto Hotel located?

Located in Villa Olga, this hotel is within a 5-minute walk of Cinemacentro Cibao and Bella Terra Mall. Ágora Santiago Center and Centro Leon are also within 1 mile (2 km).

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Palmetto Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 447 reviews
Rating 8 - Good. 138 out of 447 reviews
Rating 6 - Okay. 43 out of 447 reviews
Rating 4 - Poor. 33 out of 447 reviews
Rating 2 - Terrible. 27 out of 447 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Deivi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The shower needs a run off water everywhere but other than that very good staff very clean
Stayed 3 nights in Sep 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck
Stayed 1 night in Jul 2025

8/10 Good

Russell

Liked: Amenities
A great place to stay, great bang for your buck, friendly staff and comfortable beds
Stayed 2 nights in Aug 2024

4/10 Poor

Ricardo

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, near everything you may need. Yet, lot of noise inside the building on early morning hours.
Stayed 1 night in May 2025

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and cozy, breakfast was good, staff were friendly, I will return to this place whenever I’m in town
Stayed 1 night in Aug 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable hotel that is located in an excellent area, next to a mall and across the street from a well known hospital. There are also a lot of restaurants and food options nearby, and there is no issue with transportation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very supportive staff
Stayed 2 nights in Aug 2024

8/10 Good

Jose Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
I like location
Stayed 1 night in Feb 2024

8/10 Good

Ernesto Javier

Liked: Cleanliness, staff & service, room comfort

Perfect for a quick trip

Simple , nothing crazy but good enough for a quick trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff and cleanliness. Not much parking and on busy street. Cuban Grill restaurant is very close and very good! Clean, safe and convienient….I would stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Eloisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place, clean, safe but noisy
Stayed 1 night in Sep 2023

6/10 Okay

Stacia

Liked: Cleanliness, staff & service
It was a ok hotel it work out for my family. It was only 15 minutes of way from the airport. We got in the dominican Republic very late.
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Atilano

Liked: Staff & service, property conditions & facilities
Way, way more than the basics in this unassuming spot in busy Duarte Avenue...but, you wouldn't know it because it is so quiet! Everything works correctly from the tv controllers to the sink and tub. The price to stay here far exceeds any deals you can get in this country. I'm a Dominican raised abroad and I have stayed in a lot of places here. This is a bargain and a treat.
Stayed 2 nights in Jan 2025

8/10 Good

cathy

Disliked: Staff & service
It was ok
Stayed 3 nights in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice!
Stayed 1 night in Aug 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Amenities
Left a pair of candles behind and haven’t been returned or found very upsetting when you know you left them and they tell you They aren’t in lost and found
Stayed 2 nights in Jun 2025

10/10 Excellent

Rafael

Liked: Amenities, property conditions & facilities
This hotel is fascinating, i only suggest that reerve the king side beds, since they are in the hack of the building and there's no noise from the traffic, is clean , very clean first i was scared dye to the reviews about there's no hot water, yes there's, just have to letbit run for a little bit
Stayed 1 night in Nov 2023

6/10 Okay

Hector

Liked: Cleanliness, amenities
I liked the surrounding facilities. I did not like that the hot-cold water was uncontrollable, and the wi-fi signal was weak many times.
Stayed 7 nights in Jun 2024

10/10 Excellent

Reniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Nallivel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave the hotel a 4 stars because there’s only 3-4 parking spots so you world have to park in the street. Otherwise the hotel was clean and comfortable. You will hear street noise.
Stayed 1 night in Dec 2023

4/10 Poor

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Terrible noise. Since us in front of a hospital. Couldn’t sleep at all with the traffic and noises
Stayed 1 night in Aug 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was very small. Some items need an upgrade!
Stayed 1 night in Apr 2024