2/10 แย่มาก
Christian
เดินทางกับคู่รัก
22 ม.ค. 2026
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
My experience was underwhelming. I stayed at three different hotels while on my tour of El Salvador. The hotel itself has magnificent views of the volcano, but thats all they have to offer. I stayed here two nights with the expectation to hike santa ana volcano. Unfortunately, the staff was not knowledgeable and I received misinformation the entire trip. Every staff member said something different, I had to go and speak to the Santa Ana volcano workers to receive some honesty. Apparently the volcano was closed for some ceremony and the hotel knew well in advanced. The staff at casa 1800 still made it appear that it was closed for weather related purposes by telling us that was the reason. They told us all tours and the volcano was closed the entire day of 01/20. Upon speaking to the santa ana staff, they informed us that the volcano open and groups did make it to the top that morning. We feel lied to and disappointed because we spent money on two nights there for the purpose of hiking the volcano. If the hotel staff would of been transparent/ knowledgeable from the beginning we would of been able to do the hike. Other notes: the restaurant is mid tier and there are no amenities on the property. If you don’t hike there is not a single thing for you to do.
Christian
เข้าพัก 2 คืน, มกราคม 2026
