"The room was very comfortable. The staff very friendly and helpful. The hotel is in a quiet area not too near the centre or the main attractions.. A short bus ride or a taxi ride, but not in the centre of things. Sadly the pool was not open as it only does from June to the autumn.
The gym pool (indoor) and their facilities can be used at extra daily cost."
"Great hotel only a short walk from the beach and old town. This is a very well run hotel with excellent staff. Will definitely use on next visit to San Sebastián. Don’t miss the breakfast, one of the best."
"Beautiful hotel in a fantastic location. Easy access to the beach and great rooftop pool/bar. Right in the middle of the action, but just far enough away from the main streets in the old town that it’s quiet and restful. Would absolutely recommend and stay again."
Intelier Victoria Hotel by Intelier Hotels & Suites
8/10 Good
"Rooms were very small photos were very misleading and staff weren’t particularly friendly. We were leaving early on our departure day and they refused to sell us a coffee without buying a full breakfast, very odd behaviour. Wouldn’t recommend or return"
"The lady at the reception was very helpful, she helped us book some tickets for a coach home that was all on a Spanish website and didn’t translate.
The hotel itself, was good, finishing was so so, the handle on the disabled wall bars were loose, but didn’t need them so not terrible.
The grates on the floor in the shower were a little patchy, so made sure to shower with the kids to avoid any accidents.
The 19 bus going from outside was ideal into town."