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Hotel Palacio de Aiete

4.0 star property
Relax in style with stunning views from the rooftop terrace. Discover an oasis of calm amidst vibrant shopping.

Choose dates to view prices

Experience the upscale charm of Hotel Palacio de Aiete, connected to a shopping center. Enjoy a rooftop terrace with great views, unwind in the garden or coffee shop/cafe, and savor lunch and dinner at the on-site restaurant. With free self-parking and helpful staff highly praised by guests, this hotel offers convenience and comfort.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double or Twin Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Double or Twin Room

8.8 out of 10
Excellent
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quiet Superior Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Quiet Superior Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Balcony

In-room safe, laptop workspace, blackout curtains, soundproofing

Superior Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

In-room safe, laptop workspace, blackout curtains, soundproofing

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment (Omega)

In-room safe, laptop workspace, blackout curtains, soundproofing

Apartment (Omega)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Mirador)

In-room safe, laptop workspace, blackout curtains, soundproofing

Double Room (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, laptop workspace, blackout curtains, soundproofing

Junior Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a plant.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Habitación Triple (2 Adultos + 1 Niño)

A hotel room with a large bed, bedside tables, a desk, a chair, a mirror, and a plant.

Habitación Triple (2 Adultos + 1 Niño)

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Located near the beach, Hotel Palacio de Aiete is in Aiete neighbourhood and is connected to a shopping centre. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 31 de Agosto Kalea and Mercado del Tinglado. Donostia-San Sebastian Aquarium and Zaldiko Maldikoa are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our San Sebastián travel guide
Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009

What's nearby

  • A crowded beach with people sunbathing and swimming, a clear blue sky, and buildings in the background.
    Concha Promenade
    13 min walk - 1.1 km
  • A historic building with a prominent archway, a clock tower, and a view of the sea.
    Miramar Palace
    16 min walk - 1.4 km
  • A beach with people sunbathing and swimming, a clear blue sea, and buildings on a hillside.
    Ondarreta Beach
    17 min walk - 1.5 km
  • A crowded beach with people sunbathing and swimming.
    Concha Beach
    19 min walk - 1.6 km
  • Parque Aiete
    3 min walk - 0.3 km

Getting around

  • San Sebastian Amara Station
    8 min drive
  • San Sebastian (EAS)
    25 min drive

Restaurants

  • La Cervecería del Antiguo
    16 min walk
  • S7ete
    18 min walk
  • Kantxa
    12 min walk
  • Nobu
    19 min walk
  • Taberna Joxe Mari
    16 min walk

About this property

Hotel Palacio de Aiete

  • Upscale hotel near Concha Promenade
  • Consider a stay at Hotel Palacio de Aiete and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and a front desk safe
    • Wedding services, luggage storage and a vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 75 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • Wardrobes/cupboards, cookware/dishes/utensils and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 8 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number HSS652

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Palacio de Aiete pet-friendly?

Yes, Hotel Palacio de Aiete allows dogs (limit 1 total) with a maximum weight of up to 8 kg per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Palacio de Aiete?

Self-parking is free at this property.

What time is check-in at Hotel Palacio de Aiete?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Palacio de Aiete?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Palacio de Aiete located?

Located in Aiete, this hotel is within 1 mile (2 km) of Parque Aiete, Concha Promenade and Concha Beach. Royal Palace of Miramar and Ondarreta Beach are also within 1 mile (2 km). San Sebastian Amara Station is 22 minutes by foot and Donostia-San Sebastián Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palacio de Aiete Reviews

8.4

Very good

9.0

Cleanliness

7.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 246 out of 606 reviews
Rating 8 - Good. 259 out of 606 reviews
Rating 6 - Okay. 62 out of 606 reviews
Rating 4 - Poor. 24 out of 606 reviews
Rating 2 - Terrible. 15 out of 606 reviews

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Everything was excellent. The bar and bar staff were excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Amenities
Not located downtown but a fantastic hotel. Great room. Very nice. Would return.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Hilary

Liked: Cleanliness, staff & service, room comfort
Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia
Stayed 1 night in Jun 2025
Verified

8/10 Good

Stala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, nice and spacious room and bathroom. Confortable beds.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chilled hotel

Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a lovely location. Frequent bus ser

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.
Stayed 10 nights in Jul 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location.
Stayed 11 nights in May 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

3 star 🌟

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Toby

Liked: Cleanliness, property conditions & facilities
This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, perfect stay, easy parking, 👍
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities
Staff very helpful, providing a bed and bowl for my dog after a long drive
Stayed 1 night in Nov 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to be away from the madding crowd. Very relaxing stay. Lovely staff
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast
Verified

8/10 Good

FRANCESCO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Mili

Liked: Cleanliness
Disliked: Amenities
It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Desiree

Liked: Cleanliness

Would not return!!

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!
Stayed 1 night in Jan 2025
Verified

8/10 Good

BIBI

Liked: Staff & service, property conditions & facilities
Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here.
Stayed 4 nights in Jul 2022

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