Excelente vista al lago, habitación limpia y confortable
Veronica
เข้าพัก 2 คืน, มีนาคม 2025
6/10
There was a bar next to the hotel and it was extremely loud till about 2am and the top of the windows in the rooms have mesh so you can hear everything. I’m guessing that’s why there’s a big jar of earplugs in the front desk. In addition, there are ants everywhere and kept coming into our room. The staff is very friendly but it’s not a place if you’re looking to rest.
Elizabeth
เข้าพัก 2 คืน, พฤษภาคม 2025
6/10
Brendan
เข้าพัก 3 คืน, พฤษภาคม 2025
10/10
Elisbeth
เข้าพัก 1 คืน, เมษายน 2025
8/10
Carly
เข้าพัก 2 คืน, เมษายน 2025
4/10
Our check-in experience was rather terrible. Expedia apparently messed up our reservation and one of the rooms we booked was unavailable - the hotel was also fully booked so this was a problem.
While Guy, the manager of the property, was fabulous and truly did his best to make our group comfortable and enjoy our stay, the woman at the front desk was inadequate. Without Guy's direct supervision, she was either unable or unwilling to work with us regarding our stay. We had to pay a higher premium than what we booked AND we ended up having to put two grown women on a pullout couch in our bedroom as our original reserved room was not available the final night.
The final issue we had was that the hostel next door was blaring music until 3AM or 4AM at times. It was VERY difficult to fall/stay asleep.
Overall our stay was fine, just severely disappointed with the service specifically from the woman at the front desk.
Ashley
เข้าพัก 4 คืน, เมษายน 2025
8/10
Did not like the hotel
Cesar
เข้าพัก 2 คืน, เมษายน 2025
6/10
Love the aesthetics, the vibes and where is located. Lacked maintenance and the pool was dirty and foggy during mid day. Customer service could’ve been a little better. Also all the seat cushions were very dirty. Better maintenance and cleanliness wouldve put it at 4-5 stars
Erik
เข้าพัก 1 คืน, เมษายน 2025
10/10
yara
เข้าพัก 2 คืน, มีนาคม 2025
6/10
Staff was super nice. The headboard of the bed was black and was supposed to be white. Very dirty. Decorative pillows were also dirty.Shower goes on by itself in the middle of the night.
Christina
เข้าพัก 2 คืน, มีนาคม 2025
2/10
The staff was good but outside of that it was terrible.
W Ross
เข้าพัก 4 คืน, มีนาคม 2025
6/10
Too expensive for a small resort.
Sindy
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
10/10
Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌.
10/10 i would definitely return and would recommend!
Karen
เข้าพัก 4 คืน, กุมภาพันธ์ 2025
8/10
A cute place but definitely over priced. The shower clearly had previous water damage and it bubbled when you stood in it and leaked all over after showering. Beds are hard and there is no AC. The staff were extremely nice and helpful though. Breakfast and coffee every morning were very good.
Lacie
เข้าพัก 4 คืน, กุมภาพันธ์ 2025
8/10
Jared
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
10/10
Had a great stay!
Sasha
เข้าพัก 3 คืน, กุมภาพันธ์ 2025
2/10
We had a two night stay. We had no electricity or water. The electricity was flickering. The few minutes the water came on it did not get hot. Our first night was in the hostel on the top bunk. It was awful! The second night we were able to upgrade to a king size bed room. It was better but still no hot water. Needless to say, no shower. The property is pretty to take pictures. Within walking distance to restaurants. Tuk Tuk transportation available. Breakfast was okay.
Sebrina
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
6/10
Shakela
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
10/10
Paul
เข้าพัก 3 คืน, กุมภาพันธ์ 2025
10/10
Rose
เข้าพัก 1 คืน, มกราคม 2025
4/10
Cindy
เข้าพัก 3 คืน, มกราคม 2025
10/10
Narjis
เข้าพัก 1 คืน, มกราคม 2025
10/10
Super cute tropical oasis with amazing view of the lake and surrounding mountains. Nice comfortable rooms with patios and cute pool. A short easy walk from the center of town, in a quieter spot. Incredibly friendly and accomodating. Can't recommend enough. Hope to be back soon.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มกราคม 2025
6/10
There was constant noise from the hotel bar and surrounding bars/restaurants, which made it difficult to sleep