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Monastery Art Suites

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Photo gallery for Monastery Art Suites

Ballroom
Front of property
Deluxe Room, 1 King Bed, Non Smoking
Balcony view
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Balcony

Deluxe Suite, 2 Bedrooms, Non Smoking, Balcony

Deluxe Suite, 2 Bedrooms, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, 2 Bedrooms, Non Smoking, Kitchenette

Luxury Suite, 2 Bedrooms, Non Smoking, Kitchenette | Living room

Luxury Suite, 2 Bedrooms, Non Smoking, Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 84 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Premium bedding
Down duvet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking, Kitchenette

Luxury Suite, 1 Bedroom, Non Smoking, Kitchenette

Luxury Suite, 1 Bedroom, Non Smoking, Kitchenette

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking

Deluxe Room, 2 Bedrooms, Non Smoking

Deluxe Room, 2 Bedrooms, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
2 bedrooms
Down duvet
Premium bedding
  • 37 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
Premium bedding
Down duvet
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 3 Bedrooms, Kitchen, Ocean View

Luxury Penthouse, 3 Bedrooms, Kitchen, Ocean View | Living room

Luxury Penthouse, 3 Bedrooms, Kitchen, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 172 sq m
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 1 Single Bed
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About the area

Map
250 Calle del Cristo, San Juan, 00901

Policies

Payment types at the property

Important information

Property is also known as

Art Monastery
Monastery Art
Monastery Art Hotel
Monastery Art Hotel San Juan
Monastery Art San Juan
Monastery Art Suites Hotel San Juan
Monastery Art Suites Hotel
Monastery Art Suites San Juan
Monastery Art Suites
Monastery Art Suites Hotel
Monastery Art Suites San Juan
Monastery Art Suites Hotel San Juan

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Monastery Art Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 120 out of 236 reviews
Rating 8 - Good. 58 out of 236 reviews
Rating 6 - Okay. 23 out of 236 reviews
Rating 4 - Poor. 18 out of 236 reviews
Rating 2 - Terrible. 17 out of 236 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Pat

Disliked: Cleanliness, amenities, property conditions & facilities
We had communicated to the hotel on 2 separate occasions concerning our late arrival time which was to be about12:30 am. I was assured that someone would be there to check us in. Our taxi dropped us off on a very dark and deserted street and the door to the hotel was locked, we rang the doorbell and phoned several times but no response. We made our way up the cobbled street to another hotel, they were full but the desk clerk found us a room in another hotel and helped us get there. The next morning we walked back to the Monastery Art Suites, they were surprised that we had problems the night before, because we had booked for 2 nights I asked to see the room we had booked and we were told that someone was in it! We couldn’t believe it. This hotel is in a perfect location in SAN Juan but it desperately needs a makeover and new management.
Stayed 2 nights in Feb 2020

8/10 Good

Melanie, idaho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and beautiful. Everything is quite old but seems to be well cleaned.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel it is an excellent location and lovely place
Stayed 2 nights in Jan 2020

8/10 Good

Andy

Liked: Staff & service, room comfort

penthouse stay

Location was perfect, Elevator was out of service so be prepared to walk up steps. The room was clean but needs some repairs. I expected a little more polish And maintenance for the money spent per night. We still had a great stay.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Adana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel and great location. The staff was extremely friendly and helpful. Keep in mind that there is no elevator if you are unable do stairs. Will definitely stay there again.
Stayed 1 night in Nov 2019

8/10 Good

RNKelsie, Ingersoll

Liked: Cleanliness, staff & service, amenities
The decor was absolutely fascinating. The staff was friendly. We did not have hot water in our room bathroom. All in all it was a good place to stay nice and close to the shopping and historical sites in Old San Juan that we used a taxi only to get to our cruise port.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
We were utterly surprised that there was no mention when researching the hotel website that there is no elevator. We stayed in the penthouse and had 10 bags and it was very difficult to bring them up and down with no help from hotel. The rooms look significantly better in the photos than in real life. It feels like the minimum was done to call this a “boutique hotel”. I guess the only good thing I can say is it is in a great location and we loved San Juan. We will definitely be back to Puerto Rico but will be staying somewhere else.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Larger than expected rooms, nice views, safe and large gathering hall. No bar.
Stayed 1 night in Jul 2019

4/10 Poor

Chris

Disliked: Property conditions & facilities, room comfort

Depends on what you are looking for.

People at front desk were nice. Shower was cold. No hot water. TV was half dark and half light. Bed was comfortable. Loud music until 10 PM. Three flights of stairs to climb with suitcase. Bathroom door would not close completely. Exposed nail on door / danger for cut.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great !!! And very responsive. I loved my stay at the hotel.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of the property are beautiful but definitely just for marketing to travelers. The property seemed to be in the process of rehab. Unfinished design. Dirty decorative pillows on the bed (DISGUSTING). Dusty side tables near bed, dusty wardrobe. Dingy floors. Unusable chair, broken leg. Terrible lighting. !!!WAS NOT ALLOWED TO FLUSH TOILET PAPER AND TRASH CAN HAD NO LID!!! The experience was so disturbing, I canceled the remainder of my stay the following morning after “checking in” and booked elsewhere. Note: I was never officially checked in but was given the room key by someone who turned out to be the maintenance guy. Never able to get in contact with the property manager - the travel agency customer service contacted them over seven times with no response until an email 4 days later. Aside from the maintenance guy, there was NEVER ANYONE AT THE DESK -hence why they list “limited” availability for checkin... WOW. Never again. 0 out of 10. Wasted potential.
Stayed 4 nights in Jun 2019

4/10 Poor

Jessica

Disliked: Property conditions & facilities, room comfort

not what i thought

most definitely not what the pictures showed. It was very old, lots of mosquitoes, looked like it was under construction. hotel did not offer any amenities what so ever. very basic room.i actually thought we made a mistake and checked into a hostel. i would not recommend for those who cant deal with multiple flights of stairs.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building is centuries old, so I did expect some oddities,
Stayed 1 night in May 2019

8/10 Good

G, Ohio

Liked: Staff & service
Some maintenance issues, but overall worth the money. Great Location.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
location was great but overall was dirty place and workers seem lost
Stayed 1 night in May 2019

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities

Stay away.

Difficult to get in and check in. The hotel is run down. The room was dirty. Dead cockroach on the floor. Water stains ? mold in the room on the ceiling. Broken bureau not usable. Sink would not drain. Toilet plugged. Toilet paper holder broken off. No coffee in the room as promised. No bottled water in the room as promised. No hot water. One day they did not service the room at all. Men’s room dirty. Ladies room no water.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You have to stay here!

We enjoyed a beautiful one night stay at the Monastery Art Suites. The hotel had incredible views and the staff was very helpful and accommodating. We are looking forward to going back soon and spending more time exploring Old San Juan.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. We had so much fun! Beautiful rooftop and view! Definitely best spot in old San Juan. Staff is very welcoming and eager to please. The building is very old but it gives a lot of carácter. Definitely not the usual Hilton experience. So if that’s your thing this place is not for you. Overall fun and very different
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and fast. Suite was super spacious and clean! Beautiful view. We had big living room. Big bedroom. Enough closet space. Very comfortable bed. Nice walk in shower. Water pressure was not consinstant but from what I have heard about this old old town it’s not uncommon. Suite was super cool and air conditioner worked well. Quiet at night.
Stayed 1 night in Apr 2019