Fairmont El San Juan Villa Experience

Property class: 5 and above

Choose dates to view prices

Reviews

7.8 out of 10
Good
Located close to Isla Verde Beach and The Mall of San Juan, Fairmont El San Juan Villa Experience provides a casino, a beach bar and a poolside bar. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and farm to table cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with a terrace and an art gallery on-site.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 King Bed, Balcony, Ocean View

A modern hotel room with a large bed, a desk, and a balcony with a view of the ocean.

Villa, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Poolside

A modern hotel room with a large bed, a sofa, a desk, and a view of the outdoor pool area.

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

A hotel room with two beds, a wooden headboard, a dining area with a table and chairs, and a view of the outdoors.

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

A modern hotel room with a large bed, a flat-screen TV, a view of the outdoor pool area, and a decorative butterfly wall art piece.

Bungalow, 1 King Bed, Terrace (Banyan)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

A hotel room with a large bed, a desk, a chair, a bench, and a balcony with a view of greenery.

Villa, 1 King Bed, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

A modern hotel room with two beds, a large window, and a ceiling fan.

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
6063 Isla Verde Avenue, Carolina, 979

Getting around

  • Domenech Station
    8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    18 min drive

About this property

Fairmont El San Juan Villa Experience

  • Luxury hotel near Isla Verde Beach
  • Located close to The Mall of San Juan and Jose Miguel Agrelot Coliseum, Fairmont El San Juan Villa Experience provides a casino, a beach bar and a poolside bar. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, a massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and farm to table cuisine. Fitness classes and yoga classes are offered at the gym; other things to do include basketball. In addition to a terrace and an art gallery on-site, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 4 outdoor pools, along with sunloungers
    • Full breakfast (surcharge), tennis courts and valet parking (surcharge)
    • A free beach club on-site, multilingual staff and 10 meeting rooms
    • Water sports equipment, wedding services and outdoor furniture
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 83 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
  • More conveniences in all rooms include:
    • Highchairs and free infant beds
    • Bathrooms with free toiletries and hairdryers
    • LCD TVs with cable channels
    • Balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Similar properties

A resort with a large swimming pool, lounge areas, and a view of the ocean at dusk.
Fairmont El San Juan Hotel
Isla Verde
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
8.6 out of 10, Excellent, 2,243 reviews
The price is ฿11,030
฿15,953 total
includes taxes & fees
28 Oct - 29 Oct
Fairmont El San Juan Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 25 per day)
  • Secured, uncovered valet parking on site (USD 35 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 18 for children
  • 4 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Banyan Tree Grill
  • Caña by Juliana Gonzalez
  • El San Juan Beach Club
  • Il Sole Pizzeria
  • Wine Bar

Things to do

  • 14 gaming tables
  • 298 slot machines
  • 4 outdoor pools
  • Art gallery
  • Basketball
  • Casino (15,000 square foot of space)
  • Designer stores
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Shopping centre
  • Tennis
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • High chair
  • In-room cot
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Built in 1958
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 9 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 111 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 18 for children
  • Uncovered self-parking fee: USD 25 per day
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Fairmont El San Juan Villa Experience have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 9:00 PM.

Is Fairmont El San Juan Villa Experience pet-friendly?

Yes, Fairmont El San Juan Villa Experience allows dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Fairmont El San Juan Villa Experience?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per day.

What time is check-in at Fairmont El San Juan Villa Experience?

Check-in start time: 4:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Fairmont El San Juan Villa Experience?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Fairmont El San Juan Villa Experience located?

Located in Isla Verde, this beachfront hotel is in the city centre, 0.2 mi (0.4 km) from Isla Verde Beach, and within 6 mi (10 km) of The Mall of San Juan and Jose Miguel Agrelot Coliseum. Plaza las Americas and Port of San Juan are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont El San Juan Villa Experience Reviews

7.8

Good

8.2

Cleanliness

8.4

Amenities

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 92 out of 163 reviews
Rating 8 - Good. 20 out of 163 reviews
Rating 6 - Okay. 14 out of 163 reviews
Rating 4 - Poor. 11 out of 163 reviews
Rating 2 - Terrible. 26 out of 163 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations in cleanliness, staff was courteous went out of their way to make sure our stay was memorable.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was excellent Access to beach is easy Beach is clean and beautiful Food generally good but pricey Lobby bar is a special experience under the iconic chandelier
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible time at the Fairmont. The staff was fantastic, and the rooms were spotless. I chose to stay in the bungalow, which was incredibly cozy and private. The entire property was simply amazing. The pools, beach, restaurants, and casino were all top-notch. It was a truly memorable experience.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful resort and excellent staff.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and loved the easy access to the beach and the villas was great!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property and room was gorgeous, staff was extremely helpful and accommodating, and food was fantastic. Stayed for one night after getting off a cruise, but already have plans to return for a standalone trip. Couldn’t recommend more!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The Villa was beautiful, quiet and elegant.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was good and the evening entertainment was also pleasurable.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, staff is very attentive to guest needs, great for families with kids as well. From Thursday to Saturday lobby becomes a salsa club!!! Lots of fun!!
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort

Beach front getaway

Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything a dream resort could want. Great pool area, fantastic beach & excellent wait staff in the pool area. Meat Market steak house served one of the best steaks I have ever eaten. Might be out of some people’s budget, but if you can afford it, it’s worth it. Added bonus, 5 minutes from the airport.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We were lucky to have been upgrades to a very nice (huge) villa, at no extra charge. Rooms were clean for the most part. Location on the beach was AMAZING!!! And they had huge lawn chairs and umbrellas available right on the water. Perfect beach front to enjoy the ocean! Food and drinks are very spendy. But there are good, fair priced meal options within walking distance. Beautiful resort overall!
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge not helpful and front desk same. The rest of the staff very nice.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! They accidently overbooked our villa but managed to get us an upgrade and wsived the resort fees for the inconvenience. House keeping came at least 3 times a day to refresh towels, leave waters and make the beds. The resort gives you two reusable water bottles and since we stayed in the villa we got a tote bag, waterproof phone pouch and sunglasses. Tons of amenitites, anf very family friendly. We wished we had stayed longer. We will be back!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a king room and were given a queen which was pretty difficult as my husband is over 6ft and was very small end. The room had a lot of issues safe broken patio door didn’t lock so lots of small bugs in room. First night an alarm went off in the fridge at 5am so we had to unplug tried calling reception to assist no answer went to the signature experience and they did sort it out besides the king bed issue - staff overall very friendly. Nice hotel and good location
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel would definitely come back!

Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upscale fancy with great pools and very nice access to the beech and the restaurants were amazing
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m definitely coming back, well worth the money.
Stayed 4 nights in Oct 2026