Hotel Royal Chateau offers a peaceful getaway with a complimentary full breakfast and garden setting. Enjoy spa services, relax on the sunny terrace, or sample regional cuisine at the restaurant. The quiet atmosphere consistently earns positive reviews from visitors.
Reviews
7.87.8 out of 10
Good
Popular amenities
Breakfast included
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Room service
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Check-in start time: 1 PM; check-in end time: 5:30 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 1 PM - 9 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Royal Chateau pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Royal Chateau?
Self-parking is free at this property.
What time is check-in at Hotel Royal Chateau?
Check-in start time: 1 PM; check-in end time: 5:30 AM.
What time is check-out at Hotel Royal Chateau?
Checkout is at 11 AM.
Does Hotel Royal Chateau provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Royal Chateau located?
Located in Centro, this hotel is within a 10-minute walk of Church of Saint John the Baptist and San Juan del Sur Beach. Petroglyph and Old Lighthouse Trail are also within 15 minutes.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.2
Location
8.0
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 8 out of 29 reviews
10 - Excellent
8
Rating 8 - Good. 11 out of 29 reviews
8 - Good
11
Rating 6 - Okay. 7 out of 29 reviews
6 - Okay
7
Rating 4 - Poor. 3 out of 29 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 29 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
WAGNER
21 Apr 2018
Disliked: Cleanliness
No muy contento con la estadia
No me gusto. Primero tuvimos un problema al realizar la reservación por Hoteles.com. Y cuando llegamos, no apareció la reservación a como se había realizado. Normalmente dice que por habitación son un monto, pero cuando llega uno, es otro monto el que se cobra. Y algo que no nos gusto para nada, es que en la habitación hay un sobre que dice, que es para la propina. Es la primera vez que en un hotel veo eso.
Fireworks in evening over hotel rattles windows. Sunday morning 5am band. At end of street w/market. Small Town so walking distance to everything. Good WiFi and parking.
Great location near everything but not to close so it's nice and quiet when you want it to be. Gated parking which is very nice and right in front of your room. No safe in the rooms but they have one at the front desk and I had no issues with that. For the price you are not gonna find much better in the area. Don't expect any major luxury that's not this place but for a decent night of rest and breakfast perfect.
Andrew
Verified
6/10 Okay
christian
14 Apr 2017
Liked: Cleanliness, staff & service
Everything you need for a short stay in San Juan
The hotel is not super fancy, but at around 60 usd for a double room it is fairly cheap for San Juan. You get free breakfast (nica style), and safe parking if front of the rooms in a closed courtyard.
Nice little hotel and got along with all the staff just fine, a smile helps and being a nice person also. Close to town but quiet at night. Breakfast is a little starter meal and the coffee excellent. Would stay there again anytime I can go back, rates were not that bad but I dont travel on a shoestring budget either. Plenty of hot water for the shower and I was on the third floor.
Steve
Verified
6/10 Okay
Claire
9 Mar 2017
Disliked: Cleanliness
Correct mais ménage incertain
Après 10 jours de confort sommaire, cet établissement est une pause "confort "
Cependant au vu des prix pour le pays, lit moyen et ménage douteux. Cependant relativement calme, plein centre , douche eau chaude et froide, climatisation fonctionnelle.
Solo tome una noche por la ubicación, pero la estadía no fue buena, el aire acondicionado de la habitación no se podía graduar y el personal nocturno no tenía solución. La gente es amable, pero no pueden solucionar los problemas. Me cobraron media tarifa por los inconvenientes, espero se supere esta situación para volver a usarlo.
Estuve hospedado con mi familia. Nos resultó bastante cómodo pues lo céntrico de su ubicación nos permitía movilizarnos a pie a la playa y restaurantes. El estacionamiento privado nos hizo sentir seguros.
Really enjoyed my stay. The room was very comfortable and cool most of all! I loved the king sized bed and large shower. The toiletries were appreciated as well. Free breakfast was nice - not great, but good enough. For a mid-priced hotel, I would recommend it. Within walking distance of everything in this lovely beach town.
Lena
Verified
6/10 Okay
christian
19 Feb 2016
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and affordable
We stay often at this hotel when we come to San Juan to see family and friends. It is not expensive and the rooms are clean with AC and Hot water. San Juan is very small, and you can walk anywhere from the hotel.
christian
Verified
6/10 Okay
B
27 Jan 2016
Liked: Staff & service
Disliked: Cleanliness
Average Hotel
I have stayed at this hotel three times. Each time my stay was pleasant. They offer a free breakfast with three different menu options. During my most recent stay, I was scheduled to stay for 7 days so the thoughtful manager offered a mini-fridge for my room. The rooms don't normally come with a fridge. Avoid room #2. It is located near the kitchen and staff area. It becomes noisy early in the morning.
Good location 4 blocks from the beach. A 5 minute walk and your at any resteraunt on the pedestrian street. Room is in need of an update. Breakfast very basic. The coffee was horrible.
Excelente ubicación, un poco alto el precio, supongo que es por la temporada navideña. Todo estuvo bien, dejas el carro allí y camonas por el pueblo hasta la playa a solo 4 cuadras. Volvería a quedarme.
Excellent location, 5 min walk to the beach. Great breakfast, have a variety of selection. But don't stay in the third floor. Hotel have difficulty pumping water to the third floor meaning little or no water to shower or flush toilet.
We stayed there for just one night and moved on. The courtyard is just a parking lot. The room smelled moldy. The vent in the bathroom was connected to the light and it made so much noise that we showered with the light off. I sprayed the pillows with cologne to get rid of the mustiness. Definitively not a royal chateau.