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"Property is on average 3 stars. The hotel is under painting renovation when we were there which they removed all the decorations photo’s of Lucille Ball & Desi Arnaz which was the main attraction and our reason of picking to stay on this hotel. The bed and pillow are NOT comfortable to sleep on. The bed gave me the back pain due to mattress is sagging when you lie down, and pillow is too soft which is insufficient support for my neck. "

"Property was very nice and centrally located to downtown Palm Springs"

"The pictures are just filters because the rooms are awful. I got what I paid for. My sheets had old blood stains and the room was dirty. Poorly cleaned. Needles to say I will never stay there again!"

"I was led to believe this was a hotel. Instead, it was a timeshare with very little amenities. Make sure and check the Westin hotels. There are three in Palm Springs Palm Desert and make sure and go to the resort if you want that hotel feeling. These are the villas which are more of a timeshare feeling."

"The location is the only good thing about this place. The room door get stuck and you can't get into your room. The front desk did nothing about it. The towels are old and crappy and they have 1 ply toilet tissue. The ice bucket is a one quart bucket. You have to get Ice 5 times per day. This place is not worth the money."

"The pool looked great, however swimming was not a priority of our trip so I can’t comment on the pool experience. The staff was very friendly, and everything was clean. But the inside of the hotel rooms was very basic. Almost like a larger motel bedroom. I know hotels in palm springs can be expensive but for what we paid here I assumed the rooms themselves would’ve been nicer. For context, we checked in on a Friday afternoon, and checked out on Monday morning, 3 nights, The total booking amount was about $685.00. "

"Room and service was great. However, hotel over charged me 4x the amount. When I caught it they corrected it. Three days later no one is available for our early check"

"Ice machines were not working. Pool music was loud at 9 in morning. "

"breakfast was amazing and location was even better. "