Hotel Villa Murano

Property class: 3

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Close to San Cristóbal de las Casas Cathedral, Hotel Villa Murano provides a coffee shop/cafe, a playground and an arcade/games room. Treat yourself to a Swedish massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna and a restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

A dimly lit bedroom with a bed, bedside tables, and a nightstand.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, each with white linens and green pillows, a wooden door, a wall art piece, and a nightstand with a lamp.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Barrio del Cerrillo, a neighbourhood in San Cristóbal de las Casas, Hotel Villa Murano is in a shopping district. Na Bolom Cultural Museum and Foro Cultural Kinoki are cultural highlights, and some of the area's landmarks include Centro Cultural de los Altos and Church of San Nicolás. Orquídeas Moxviquil Botanical Garden and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Calle Ejercito Nacional numero 42, Barrio el Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • A courtyard with yellow walls, arches, and potted plants.
    Na Bolom Cultural Museum
    5 min walk - 0.5 km
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    6 min walk - 0.6 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    8 min walk - 0.7 km
  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    10 min walk - 0.9 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    11 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    83 min drive

Restaurants

  • Sarajevo Café Jardín
    1 min walk
  • Pachamama
    3 min walk
  • Mercadito Nomada
    3 min walk
  • Babel
    2 min walk
  • La Colombiana
    4 min walk

About this property

Hotel Villa Murano

  • Hotel near San Cristóbal de las Casas Cathedral
  • Consider a stay at Hotel Villa Murano and take advantage of a coffee shop/cafe, a playground and an arcade/games room. Treat yourself to a Swedish massage at the on-site spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • A 24-hour front desk, smoke-free property and luggage storage
    • Tour/ticket information and a front desk safe
  • Room features
  • All guest rooms at Hotel Villa Murano offer perks, such as bathrobes, in addition to amenities, such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • 42-inch Smart TVs with cable channels
    • Coffee/tea makers, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Swedish massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

MastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Villa Murano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Villa Murano?

Self-parking is free at this property.

What time is check-in at Hotel Villa Murano?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Villa Murano?

Checkout is at noon.

Where is Hotel Villa Murano located?

Located in Barrio del Cerrillo, this spa hotel is within a 10-minute walk of Galeria Studio Cerrillo and San Cristóbal de las Casas Cathedral. Foro Cultural Kinoki and Na Bolom Cultural Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Villa Murano Reviews

8.6

Excellent

9.6

Cleanliness

10

Location

9.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Location is good, staff very professional and friendly. Property is clean but you can hear everything happening from dogs barking, people in the room next door talking on the phone, upstairs guests showering and just about every sound on property. Not one good night of sleep in a week.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Buena ubicación
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo, agradable limpio y con personal muy amable y atento
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un súper servicio de todos los empleados, muy cómodo el spa, todo limpio y cerca de los puntos de interés de San Cristobal de las Casas
Stayed 5 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities

Hay que mejorar

Excelente atención de los empleados, lugar muy agradable , pero ... las cortinas blackout no funcionan como tal y seria muy bueno que encontraran la manera de que no se oyera TODO , se oyen las voces , portazos y lo que sea que qué suceda dentro y fuera de la habitación
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su contexto. Muy pintoresco. Hay rsoacio para todo tipo de gente y de fácil acceso a las zonas por visitar.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accommodation. Highly recommended!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2022
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2022