Yolanda,We're so glad you enjoyed the convenient location of our property, and thank you for taking the time to recognize our bartenders excellent service.We hope to welcome you back in the future for another exceptional experience.

Josue,Thank you for the positive feedback! We are so happy that you enjoyed your stay, and hope to see you again in the future!

Brandon,Thank you for taking the time to recognize our very hard-working valet team. It's wonderful to hear that you were so well taken care of during your stay with us, and we hope to see you again soon!

David,Thank you for the glowing review! We are so happy that you enjoyed your stay with us, and look forward to seeing you again soon!

Ismael, Thank you for sharing this feedback regarding your recent stay with us. Feedback like yours is important in ensuring we are doing all we can to provide an exceptional experience for our guests. We are so happy to hear that you enjoyed your time with us, and that you would stay again. We look forward to your next visit. Until then, Kind Regards.

Brenda, Thank you for sharing this kind feedback with us. We're glad you found our staff to be friendly and helpful, and our location, convenient to your plans while visiting downtown. We hope to see you again in the future!

Amanda,Thank you for sharing this feedback regarding your recent stay with us! We are so glad you enjoyed your time here. Keep us in mind next time you plan a trip to San Antonio!

Frances, Thank you for taking the time to share this wonderful review with us. Your feedback is extremely valuable. We're glad you enjoyed your time here, and hope to see you again in the future!

Natalia, We are so grateful to receive this incredibly important feedback. Thank you for choosing to stay with us! We hope to see you again soon.

Taelor, Thank you so much for taking the time to share this valuable feedback with us. We are so glad you enjoyed your stay with us, and hope you will come back to visit us again sometime soon!

Andrea, thank you for taking the time to share this feedback with us. We're happy you enjoyed your stay with us, and hope to see you again soon!

Thank you for the 5 out of 5, Pavlina! We hope to see you again soon!

Bryan,Thank you for taking the time to respond to this survey regarding your recent stay at our hotel. It was a pleasure having you stay with us, and we hope to see you again soon!Kind Regards,Nathan GFront Office Aiden San Antonio Riverwalk

Theodore,Thank you for sharing this important feedback with us. We rely on feedback like yours to ensure that we provide the best possible experience for our guests going forward. We're glad you enjoyed your stay, and would love to have you stay with us again sometime!Kind Regards,Nathan GFront OfficeAiden @ San Antonio Riverwalk

Pablo,Thank you for taking the time to respond to this survey regarding your recent stay with us.We loved having you with us, and are so glad you enjoyed our hotel.We hope to see you again soon!Best RegardsUntil then,Nathan GFront Office Aiden @ San Antonio Riverwalk

Louisa,Thank you so much for sharing this feedback regarding your recent stay at our hotel!We're glad you enjoyed your time with us, and hope to see you again in the future!Thanks again for completing this survey.Kind Regards,Nathan GFront OfficeAiden @ San Antonio Riverwalk

Dear Jeremiah,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay with us, and that you were treated so well by our staff. It's fantastic to know that our location was convenient for your downtown adventures.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Nathan GFront OfficeAiden @ San Antonio Riverwalk

Jesse, Thank you for providing this feedback! We were so happy to have you stay with us, and hope to see you again soon!

Jennifer,We are incredibly grateful to you for providing this feedback regarding your recent stay with us. We are so glad you enjoyed your time here.We hope to see you again soon!

Mike,Thank you for completing this survey regarding your recent stay with us. Your feedback is extremely valuable in helping us identify areas we need to address. We appreciate you taking the time to provide this feedback.

Aaron, Thank you for sharing this feedback with us! We're glad you enjoyed your stay, and hope you will choose to stay with us again in the future.

Terrence, Thank you for the kind feedback.We are extremely thankful to you for sharing your experience at our Hotel, and so glad that you enjoyed your time here.We hope to see you again soon!

Don, Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be "very cool!" We strive to provide exceptional service and a memorable experience for all our guests, and it's fantastic to know that we succeeded during your stay. We look forward to welcoming you back soon!

Dear Karen,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We regret the confusion regarding breakfast and room service, and we'll address these issues promptly with our team.Additionally, we understand your frustration with noise disturbances and parking fees. Your comments are valuable to us, and are thoughtfully considered while we strive to enhance the experience to meet your expectations in the future.Best regards,Nathan G.Front OfficeAiden San Antonio Riverwalk

Jessica,Thank you so much for the kind feedback. We are so glad that you enjoyed your time with us, and we hope to see you again soon!

Ashley,Thank you for taking the time to complete this survey regarding your recent stay with us.We're so glad you enjoyed your time with us. We hope you'll come back and see us again soon!Best regardsUntil next time,Nathan G.Front OfficeAiden @ San Antonio Riverwalk

Wendy,Thank you for the incredibly kind praise. We are so glad you loved staying with us!Thanks again for sharing this kind feedback.We'd love to see you again soon!Kind Regards,Nathan G.Front Office SupervisorAiden @ San Antonio Riverwalk

Dianna,Thank you for completing this survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not meeting your expectations. Your feedback is appreciated, and is used to improve the experience for you and other guests in the future. I regret that you had to learn about our parking fee at check-in. We understand the importance of transparency, and it's never our intention to hide fees.We will be working to ensure our parking fee is visible on all booking channels.We do think it's important to clarify that after reviewing your folio, aside from the charge for the purchased items, there was no fee involved with charging items to you room, and there is never a fee for replacing your dirty towels.Thank you again for taking the time to provide us with this important feedback.We do hope to see you again in the future.If i can be of any assistance in the future, please feel free to contact me directly.Kind Regards,Nathan G.Front Office SupervisorAiden @ San Antonio Riverwalk

Dear Zenaida,Thank you for completing the survey regarding your recent stay at our property.Your feedback is greatly appreciated, and we are delighted to know that we overall met your expectations.Thank you again for taking the time to share your experience with us. We hope to see you again soon!Nathan GFront Desk Aiden @ San Antonio Riverwalk

Thank you Olivia for the 10/10 we look forward to seeing you again!

Thank you, Ms. White for taking the time to leave a review we are so glad you enjoyed your stay and yes for some events we do usually have live jazz playing we hope to see you again soon!

Dear Iris,Thank you for sharing this review of your recent stay with us.Your feedback is greatly appreciated, and we are delighted to know that we met your expectations.Thank you again for taking the time to share your experience with us. We hope to see you again soon!Nathan GFront Desk Aiden @ San Antonio Riverwalk

Thank you Mr.Cumpston for the 10/10 we hope to see you back soon!

We appreciate you taking the time to leave a review and we hope to see you again!

Joshua,Thank you for taking the time to complete the survey regarding your recent stay at our property.Your feedback is necessary for our continued growth, and will be used to implement changes that will improve your experience in the future.Our entire team has made a commitment to excellence, and embodying a caring spirit. It's extremely disheartening to hear that the service you received missed the mark to such a great extent.I plan to meet with my team to discuss ways we can all improve, to prevent events like this from occurring in the future.I do hope you will consider giving us another chance to exceed your expectations.If you would like to stay with us again, please reach out to me directly so that I can do everything in my power to ensure your stay is flawless.Thank you again for taking time to share this feedback with us.Sincerely,Nathan G.Front OfficeAiden @ San Antonio Riverwalk

Janika,Thank you for taking the time to respond to this survey!We are so happy that you chose to stay with us. and so glad that you agree that we have created a great place to stay in Downtown San Antonio. We have made it our mission to ensure that each time you stay with us is just as great as the last!Thank you again for your kind review, and we hope to see you soon!Sincerely,Nathan G.Front DeskAiden @ San Antonio Riverwalk

Cecilia,We are so grateful for your kind review.It's wonderful to hear such positive feedback. Our staff has made a commitment to excellence, and to working diligently to ensure every aspect of your stay is perfect.It's satisfying to know that our hard work doesn't go unnoticed.Thank you again for taking the time to respond to this survey.We hope to see you again in the future!Sincerely,Nathan G.Front DeskAiden @ San Antonio Riverwalk

Johnny,Thank you for taking the time to respond to this survey regarding your recent stay!It's wonderful to hear that you were satisfied with the condition of your room, and with our custom-made beds!We also appreciate you sharing ways you think we can improve. This feedback is used to implement changes that will ensure a more satisfactory experience for you in the future.Thank you again for sharing this feedback with us.We hope to see you again in the future!Sincerely,Nathan G.Front DeskAiden @ San Antonio Riverwalk

Thank you Karol for that 10/10 we are glad you enjoyed staying with us hope to see you again soon!

Yeini,Thank you for sharing this kind feedback with us.We are so honored that you chose to stay with us during your recent stay in San Antonio, and grateful to have had the opportunity to show you what makes us special!Thank you again for taking the time to provide us with this feedback.We hope to see you again soon!Nathan GFront DeskAiden @ San Antonio Riverwalk

Dear Pamela,Thank you so much for the kind feedback regarding our hotel and exceptional staff.We have each made a commitment to excellence, and to embody the caring spirit.It's great to know that we are all doing our part to uphold that commitment. Thank you again for taking the time to share your experience with us.We hope to see you again soon!Sincerely,Nathan GFront DeskAiden @ San Antonio Riverwalk

Deidre,Thank you for taking the time to provide this feedback regarding your recent stay.I'm so glad that you found our location to be convenient to you during your time in San Antonio. Our Historic property was built in a location that was meant to be central to Downtown, and the Southern Pacific Railway. To this day, it has proven to still be the perfect location for those attending conferences at the Henry B Gonzalez convention center, or events at the Alamodome. Thanks again for the kind feedback,We hope to see you again soon!Sincerely. Nathan G.Front DeskAiden @ San Antonio Riverwalk

Robin,Thank you for taking the time to share this feedback with us! We are thrilled to know that you enjoyed your stay. I also love how spacious our rooms are- and we all love the beds- which were custom made for our hotel, keeping our guest's comfort in mind.We also appreciate the kind words for our staff, who are all dedicated to ensuring your stay with us is exceptional every time.Thanks again for providing this feedback to us.We look forward to seeing you again!Sincerely,Nathan G.Front DeskAiden @ San Antonio Riverwalk

Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your feedback is very valuable to us. We're glad you enjoyed your stay overall, and are thankful to you for pointing out areas that may need extra attention.By telling us what you liked about your stay, and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to provide us with this important feedback. We hope you will come back and see us again soon.Sincerely,Nathan G.Front OfficeAiden San Antonio Riverwalk

Thank you for the review we are glad you enjoyed your stay hope to see you again soon!

Dear Charlee,Thank you for taking the time to complete this survey regarding your recent stay with us.And, thank you for sharing ways you think we can improve.We appreciate all feedback, as it is necessary for our growth. So thanks again for sharing your experience with us.We hope you will choose to stay with us again!Sincerely,Nathan G. Front DeskAiden @ San Antonio Riverwalk