แพ็คเกจท่องเที่ยวซัมจองดอง

Service was excellent, rooms a little run down and beds were a bit hard and uncomfortable

This one is difficult to rate. The staff were very good, location was perfect, bed was comfortable, air conditioning was good. So those are the good points. But the place is just badly designed to an annoying degree. First, the bathroom was clean, but had a bad smell, presumably from the pipes. So if I left the door closed, when I went in, it would be horrible, if I left it open, the whole room would smell bad, but not AS bad. There's a light sensor to automatically turn on the hallway light, but if you move your legs while in bed, it often triggers, woke me up several times with the light suddenly coming on. There's no chairs in the rooms, so if you need to sit and work, it's terrible. The elevators have separate call buttons for the left and right one, so you have to try to guess the one that is going to be quicker, or be annoying and press both buttons, slowing things down for everyone. So it's not a bad hotel, it's just annoying and not ideal when there are better alternatives nearby (that were booked out on the days of my trip sadly).