Studio Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Super 8 by Wyndham Salmon Arm

2 out of 5
Super 8 by Wyndham Salmon Arm
2901 10th Ave NE, Trans-Canada Hwy 1, Salmon Arm, BC

Reviews

5.8
Rating 10 - Excellent. 148 out of 1013 reviews" "
Rating 8 - Good. 227 out of 1013 reviews" "
Rating 6 - Okay. 211 out of 1013 reviews" "
Rating 4 - Poor. 196 out of 1013 reviews" "
Rating 2 - Terrible. 231 out of 1013 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was pretty run down. It’s like management does not want to put any money into motel and it has become run down. The carpets in the hallways were stained, rooms could use painting and floor trim was hanging off the wall. The first room they put me in smelled of urine, the tv did not work and they left the window open so there flies my room. I had them get me a different room, which was slightly better.
Stayed 2 nights in May 2024

2/10 Terrible

Yuchun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is included. No milk, no tea, no juice, no peanut butter. What you get depends on your luck.
Stayed 1 night in May 2024

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
Have someone greeting you when you check in. Having to pick up the phone, hearing it ring, then someone coming in to check you in is not acceptable.
Stayed 1 night in May 2024

2/10 Terrible

Bonny

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most disgusting hotel I have ever stayed in!! I cannot believe you would make a place like this accessible on Expedia!! Lucky to find staff to get you towels. My bad for not checking reviews. We have always had success with Expedia. Dirty towels, coffee with no sugar or cream. 1 cup. No remote for the TV. Had to wait over 2 hours to find someone. What a waste of my Expedia dollars!!
Stayed 2 nights in May 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Staff & service
It is a little dated, and coild be cleaner
Stayed 2 nights in May 2024

2/10 Terrible

Derek

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not able to select one star but honestly one of the worst experiences I’ve ever had at a hotel, started out with our room being double booked and walking in on someone watching tv in their room, then and went and saw the front desk where he put us in a private suite with no toiletries or towels. Bed sheets had stains, night stand appeared to have the corner of it chewed off and when I woke up there was a crack pipe and baggy hiding underneath the sheets! Upon checkout there was no one to be found to talk to. It was in a very good spot but I will be trying to get a full refund absolutely unacceptable stay even for a cheap price. Do not stay here!
Stayed 1 night in May 2024

2/10 Terrible

Colin, Medicine Hat

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, there was no one at the front desk to check in. After waiting for five minutes on the phone, someone finally appeared but seemed annoyed that someone was checking in. The room smelled funny but I was able to open the window. TV had problems. No sugar or cream for the coffee. Curtain was half ripped down. Plenty of dust. Filter on AC unit was disgusting. The hallway had many hotel items just left there. Microwave was a mess. The worst problem was after checking in, there was no staff present. Never saw anyone. Weird. Then there was NO breakfast. No one around to complain to. Finally just tossed my key on the reception desk and left. Not all was bad. The linen was clean and room was quiet. Place wasn't busy. Advertised breakfast but had no intent in providing it. I won't be back. Go someplace else.
Stayed 1 night in May 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels were very dirty even I requested new ones. The hairdryer area was dirty and there was a half soda in the fridge. Definitely will not come back. Price is okay and the breakfast area were missing fruits or yogurts. They were included last year but missing this year
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
Second worse property I have ever stayed at. Sleep in your car before staying here! Complete Dive ! Be afraid! Do not stay here !
Stayed 1 night in May 2024

2/10 Terrible

Trina, Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this was probably one of the worst hotels have ever stayed in. Between the complete lack of service and a room without towels, a flushing toilet, or a shower that worked properly, It's safe to say that this place is a complete dive. If I could give zero stars, I would. Do not stay here.!!
Stayed 3 nights in May 2024

2/10 Terrible

Rita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst lace we have ever stayed. Room was not clean by any standard. I had to go to the desk to get towels and cups. The smallest bar of soap you can imagine (size of a toonie), no shampoo. Big stains on hallway carpet, right outside our door. Ice machine not working. Holler info and swearing from the room across the hall. Ripped up garbage bags and dumped garbage on lawn at the back near the picnic table. Disgusting! Clerks were never at the desk, had to use a phone to ring them and wait up to 10 minutes. The health authority should inspect this place. Expedia should not have them on their listing.
Stayed 2 nights in May 2024

2/10 Terrible

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

April

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one towel given and no facecloths or bath mat, no cups, and breakfast was offered as only old bread for toast and rotten apples . Out of coffee. We asked for more towels as. t 9pm they said in the dryer . We got two more but lady next door had none so offered her one . Her shower and toilet did not work so had to leave
Stayed 2 nights in May 2024

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities
Just don’t do it.
Stayed 2 nights in May 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Haejin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not cleaned, smelly, very limited breakfast. Will not stay again.
Stayed 1 night in May 2024

4/10 Poor

Minnu

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture seems old and dirty. Shower made a very loud sound. Also the breakfast was very minimal.
Stayed 1 night in May 2024

4/10 Poor

cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no one at the front desk. Most disturbing to me was the Credit card Scanner was out in the open on the front desk, along with a lot of room keys that were left they by the Guest. Someone could have put a skimmer over the top of the reader and taken everyone credit card information. Our room had no coffee maker, no towels, and non-working TV, had to locate the front desk guy to get us some towels and get a HDMI cable and a TV remote. There were no breakfast provided. We asked and the guy made some coffee, and brought us some white bread, and milk.
Stayed 1 night in May 2024

2/10 Terrible

Heng

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells and not clean
Stayed 1 night in May 2024

2/10 Terrible

ross

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has piles of trash all over the outdoor areas and parking lot, there was no towels provided in the room, no one at the front desk, there was olives sitting on the heater from a pizza from someone else. Coffee maker was broken, there was junk piled in the hallway, the laundry area for the workers was a pig sty, had to wait 15 minutes at the front desk. We paid prior to arriving so had to stay or lose the money. This hotel appears to have permanent residents living there. This hotel needs to be shut down.
Stayed 1 night in May 2024

2/10 Terrible

Kyla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Estefania

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our room was extremely filthy, food from the last guests in drawer and fridge, pillow case blood stained, no vacuuming no towels at all, dust build up in air conditioning unit, the gentleman at the reception was trying his best to be helpful but the place is definitely falling apart, we will never be back again. We received a refund but felt absolutely shocked at the state of this place that has so much potential.
Stayed 1 night in May 2024

2/10 Terrible

Darren, EDMONTON

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smells in lobby, hallways. Rotten smelly chicken left in room fridge. Moved to new room, mould along base of bathtub. Photos on Expedia do not reflect current condition of the property.
Stayed 1 night in May 2024

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities
What a joke, dirty, smell, only cereal and toast, no spoons! No wash cloth, out of coffee
Stayed 1 night in May 2024

8/10 Good

Ann

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Staff & service, property conditions & facilities
The Hotel and room was filthy. Dirty carpet throughout. Our sheets had cigarette burns and blood on them. Cable didn’t work, everything was really disgusting.
Stayed 1 night in May 2024

2/10 Terrible

Jo-Annie

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and stinky in the entire hotel. Cigarette burn holes in the bedsheets. Sticky carpet. Hot water faucet barely gets to warm. Refrigerator didn't work.
Stayed 1 night in May 2024

4/10 Poor

wassim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs some big improvements
Stayed 1 night in Apr 2024

2/10 Terrible

Bryan

Stayed 3 nights in Apr 2024

2/10 Terrible

Renato

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have the courage to stay at the hotel! Having been a loyal customer of Wyndham for many years and having stayed at several "by Wyndham" hotels, I have always appreciated the quality of service and care provided. However, that is not TRUE for Super 8 Salmon Arm. Upon arrival, I was taken aback by the condition of the hotel. The exterior presented open windows with broken curtains, air conditioning covers falling off, and overall a neglected appearance, even a pick up truck full of large garbage bags. Inside, the situation was even worse. The reception area resembled an abandoned space, with no staff present and only a sign instructing guests to call a number for assistance. The front desk itself was unkempt and dirty, with scattered papers and a lack of maintenance evident. We tried calling the number twice and gave up. This experience left me feeling uncomfortable and unsafe, contrary to the expectations one would have when staying at any hotel, regardless of its pricing tier. Cleanliness, safety, and basic amenities like a well-maintained reception area are fundamental aspects that every guest should expect and deserve. DO NOT STAY HERE! Read all the other reviews, I should have read before booking, my mistake!
Stayed 1 night in May 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was a blunder. Walked into my room and there was another family. Got my new room and there were no towels, bathroom had a large wad of hair on the floor, breakfast was late and nothing but yogurt. Only good thing was the beds were comfy.
Stayed 1 night in May 2024

2/10 Terrible

chenhao

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one at the front desk. I called the Expedia agent to find the relocation team to cancel the reservation. But THE HOTEL CHARGED ME A 2-NIGHT FEE(yes, I only booked for one night). I am unsure what they will do with my credit card next, and I am still trying to get a contract with the Expedia team. Just don't choose this to prevent further issues. BTW, the hotel smelled bad, and everything there was terrible. That's what I saw in the lobby.
Stayed 1 night in May 2024

2/10 Terrible

Peter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing about this property that I liked. It was dirty and not maintained.
Stayed 1 night in Apr 2024

4/10 Poor

Santanna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hand towels only for each room
Stayed 1 night in May 2024

6/10 Okay

Shelley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was not well cared for. No breakfast or even coffee available. Front desk gentleman was very polite. I am not sure I will be staying there for my September visit.
Stayed 5 nights in Apr 2024

4/10 Poor

Hanna

Disliked: Staff & service, property conditions & facilities
Dirty place .Leaking water .Dirt dirt and dirt . Needs renovation.no continental breakfast which was mentions .My First and last time there.
Stayed 1 night in May 2024

2/10 Terrible

Bryan and Liz

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited the hotel 5 years ago and had a great stay. We visited again for 4 nights this past week and were totally dissapointed in just about everything. The room was ok, but dirty carpet, stained/dirty bed spread. One staff member on duty 24hrs a day! No house keeping done. Had to ask for clean towels daily. Garbage in the lobby was full and not emptied for 3 days! Breakfast was bread/toast with butter and or peanut butter, coffee, tea, oh yes and some bruised apples! Nothing else, not even jusice or yogurt. Needless to so we will not be back. I am very dissapointed that Xepidia still has this listed!
Stayed 4 nights in Apr 2024

6/10 Okay

Hideyuki

Disliked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Walter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The sheets had most likely been washed. Some of the furniture was broken, with a piece lying on the window sill. The TV didn't work. They advertised a free (Super Start) breakfast and had 2 slices of white bread and 4 of whole wheat in a box, and half a dozen apples in a plastic bag. Some 'unsavoury' people hanging around near the door. Met a friend who lives in town. He says everyone in Salmon Arm knows about nthe Super 8 there.
Stayed 1 night in Apr 2024

2/10 Terrible

Marina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not what was advertised… by a long shot!!! The place was very dirty in the hallway leading to the room (garbage, garbage bag /w garbage and janitor pail and mop in the hallway) for the entire time we stayed at the motel. In the room, the drawer front was missing on the desk, there were cigarette burns on the floor in the bathroom and in the desk even though the room was supposed to be a non-smoking room. The fire sprinkler in the bathroom had remnants of a plastic bag tied over it. There was dirt in the drawers (not sure if mouse droppings or just dirt … afraid to look too close). There were spots on the shower curtain that looked like blood. The two chairs in the room were filthy, one of which I refused to set on. The desk clerk was ignorant, rude (laughed at me and my wife when we lodged our complaint). There were no towels in the room, when I bought it to his attention, he said he would have them delivered but he never did. I went to the front desk ( approx. 4 hrs later, he handed me two towels (unfolded), I asked if that was all I get, he said yes. I asked for face cloths and hand towels and after asking twice, I finally received them (again unfolded). I advised him that I couldn’t get any channels on the tv. I went down to the front desk 3x about it and finally got him to come to the room. He changed the cable and told me to wait for the cable box to reboot and left. I could not get the tv to work. The place should be condemned!!!
Stayed 3 nights in Apr 2024

2/10 Terrible

bc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is filthy. Bedding suspect, towels were discolored, furniture in room was stained. Noisy is an understatement. Run away.
Stayed 1 night in Apr 2024

2/10 Terrible

Adele

Disliked: Cleanliness, staff & service, property conditions & facilities
This property has not been kept up: noisy bed, most light bulbs burnt out, continental breakfast included bruised bananas, broken juice machine, dry bread. I guess you really do get what you pay for.
Stayed 1 night in Apr 2024

2/10 Terrible

Nikolaus

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST HOTEL STAY IVE EVER HAD!!!! There wasn't even staff on site for over 14 hours. Yep, your employees ditched paying customers. So so so messed up. No continental breakfast provided. The room was dirty, smelled awful. I literally had to clean my hotel room bathroom floor because if was so dirty. Absolutely the worst. And then when I called your staff out on a lack of anything. They told ME to "get the f*@k out" Awful. So so so awful.
Stayed 1 night in Apr 2024

4/10 Poor

Lloyd

Disliked: Staff & service
Service very poor. No towels in rooms.
Stayed 3 nights in Apr 2024

10/10 Excellent

TaeBum

Liked: Staff & service
Disliked: Cleanliness
lots of bugs in the room
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Travelled with family
Property is meh.
Stayed 2 nights in Apr 2024

2/10 Terrible

Leah

Super dirty
Stayed 4 nights in Apr 2024

2/10 Terrible

Parminder

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff and cleanliness is terrible. No one at reception have to wait 45 minutes to see someone on front desk . Same person on desk last 72 hours. He is terrible in service. No towels in the room. Very bad experience
Stayed 2 nights in Apr 2024

2/10 Terrible

Kristie

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

DEVI

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst ever.
Stayed 1 night in Apr 2024