Search Hotels Near Rusack Vineyards, Solvang

"Good Staff, Good Breakfast, Very Clean!! "

"Good overall but the only negative experience I had was with Oscar at the front desk. I went down around 8:30 p.m. to ask a simple question about whether food was still available at the lounge. He didn’t acknowledge me or looked at me, he was looking at his computer, browsing through a chat. I could clearly see this since I was standing to the side of the desk. Without even making eye contact, he said, “Can you give me a minute?” in a very dry tone, even though no one else was waiting and he didn’t appear busy (continued to browse his chat). I waited a few seconds, but since he still didn’t acknowledge me or try to help, I just walked away. That interaction left a bad impression. Guests should feel acknowledged and welcomed, even during a brief wait. Aside from that experience, everything else was fine."

"Room was ok. Run down. Hair in shower upon arrival. Shower head needed to be cleaned. AC did not work. Donuts and coffee were good. "

"Friendly staff, quiet neighborhood, easy to get around. Wonderful place to stay"

"Delicious and easy to order. Delivered to our door at the time in the morning we preferred!"

"Loved this property , will be back"

"Everything was good , but woke up to a lot of ants on the bathroom floor . The room was clean tho and the property was nice . Breakfast was okay . Staff was friendly, the staff said that he couldn’t give us any reduction on the room since we booked through Expedia , but said he would give us some Hilton points , but I have seen them yet . He said I would have to complain to Expedia . "

"Good staff good parking"

"They gave us a non-smoking room and when we went in it was full of cigarette smell, not cleaned and the fire alarm kept beeping. We had to leave immediately."