โรงแรมและที่พักในRochester

"Breakfast was nice, with several choices."

"STAY WAS GREAT WOULD STAY HERE AGAIN "

"I have limited mobility which staff was aware of. The key cards they gave me had to keep being replaced. Didn’t work for the pool or the room. It would work one time and then not the next. Them even when we got new cards it would show green but was still locked. I had to keep going to the front desk to replace the cards. I ended up pulling something in my knee between standing at the room door Trying to open it. Then having to walk to front desk to have cards Replaced and back. Never got an...

"The room was clean but very small and in need of a wall repair. "

"Clean room, breakfast was good, staff was very nice, parking all around building close up- you didn’t have to walk far out to a parking lot. Good restaurants near by. "

"We were greeted by James at the front desk, who was beyond pleasant! Thank you, James! The room was clean, but in need of repairs. The HVAC unit was making noises all night which make it hard to sleep. All in all, we had a good stay."

"Staff is friendly but the bathroom was dirty and my blankets and sheets smelled like they had been left in the dryer."

"Friendly staff and good breakfast."

"Our stay at S31 was great. The building is incredible and the rooms are modernized, but still have the original woodwork. The Village gate is close with great restaurants and boutique shops. The neighborhood is full of history and a great place to take a late night walk. Although there is not currently a dining area at the property, they have great snack options for enjoying in the room and great local wines. My wife wanted a large bath/Jacuzzi and our room did not disappoint. The only thing she...

"My room was so lovely, with a comfortable bed, a nice view of the city, very clean, and quiet. It's a great location for exploring the city - walkable to good restaurants (I loved La Bola), the GeVa Theater, Planetarium, and many good coffee shops (Albunn was fantastic). This hotel just has so much more character than a chain. Highly recommend! "

"This place was great my sister and I stayed for two comedy shows and the staff is very nice and the room was clean as well "

"They were experiencing mechanical issues when I arrived, and said they had no hot water thru out the hotel. They said they would cancel my reservation due to this, which they didn't and I have been charged. I have had a hell of a time contacting customer service, and keep getting hung up on before I even get a chance to speak with anyone. I need to be refunded asap!"

"Nice room and updated bathroom "

"Nice"

"Room not ready at check in time, had to wait until 4. Window shades broken. Beds uncomfortable. Good breakfast. Nice staff. Spacious room. "

"Walls were paper thin. Took was cramped. Noisy neighbors, could hear everything including pigeons cooing. Only one exta pillow available. What a dive! Lol"

"I thought it was nice that they gave courtesy snacks like yogurt, fruit, cereal but the breakfast was not great. They had scrambled eggs, turkey sausage, pancakes, but everything was cold. "

"Great breakfast, friendly staff, Robert at the front desk was awesome! Would certainly stay again."

"Very basic hotel. Needs to be updated. Good location. Room was clean."