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Reviews of DAMAC Riyadh - Luxury Apartments داماك الرياض

DAMAC Riyadh - Luxury Apartments داماك الرياض
3890 King Fahd Branch Road, 3890, 8328, Riyadh, Riyadh Province

Reviews

3.4
Rating 10 - Excellent. 0 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 6 out of 8 reviews" "

3.4/10

Cleanliness

3.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo

Asked management to change rooms 3 times, full Of smoke, burned sofas with cigarettes marks and bathroom dirty as dirty to can see fungus.
Stayed 4 nights in Apr 2024

6/10 Okay

Shahzad

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Bad experience… luxury building with very lousy service… no one available at reception, no one talk in English, my bathroom sink was so dirty & smelly… will never stay here again.. I rather prefer average property with excellent service…
Stayed 2 nights in Feb 2024

2/10 Terrible

Hisham, Beirut

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexistent front office and service - dirty and smelly rooms.
Stayed 6 nights in Nov 2023

2/10 Terrible

Thomas, Los Angeles

Stayed 2 nights in Oct 2023

2/10 Terrible

Huny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience, stay away
This is the worst managed apartment I stayed in. First of all, the location and check in details are not clearly communicated. Once you get to the building you have chat on WhatsApp with someone and he sends someone, none of them speak English. Then ask you for payment in the most unprofessional way. Rooms stink like you are in an ash tray. Bathroom was dirty. Nobody came to service the room. Just avoid this place.
Stayed 4 nights in May 2023

2/10 Terrible

Nicolas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel - stay away.
There is not enough space to say how bad this place is. First, it's not a hotel, it's a collection of apartments in a building. So, no traditional hotel resources. Second, the rooms were big, but smelled like an ashtray and cigarette burns all around the apartment. Dirty rug, very dingy bathrooms.
The "hotel" room card
cigarette burn holes in the sheets
really stained rug in one room
stained rug in the other room
Stayed 2 nights in Feb 2023

2/10 Terrible

Mahesh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites / apartments with large bedroom, living area and good fittings that have not been taken care off. The whole room had a horrible stale smoke smell. The carpets were stained with unknown liquid spills. Tables and dresser had cigrette stub marks and the washbasins had hair stuck in it. I asked two occupents if they had similar rooms/experiences and the response was identical. The service is non existent with under trained staff and no sense of wanting to help customers. I failed to understand how the brands Damac or Fendi would associate themselves with this property. Not recommended at all.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but for the price could expect better
The apartment is very nice and well located. Nonetheless, my unit could use a restock of basic kitchen items. The unit did not have glasses and a few other things. Finally, the check in and check out process is not very clear and the door guards are rude and most of them do not speak English.
Stayed 3 nights in Dec 2022
Response from Mahmoud on 2 Jan 2023
We deeply apologize for any negligence or unintentional error, and we promise you that next time everything will be fine.