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Rating 10 - Excellent. 384 out of 804 reviews" "
10 - Excellent
384
Rating 8 - Good. 239 out of 804 reviews" "
8 - Good
239
Rating 6 - Okay. 98 out of 804 reviews" "
6 - Okay
98
Rating 4 - Poor. 50 out of 804 reviews" "
4 - Poor
50
Rating 2 - Terrible. 33 out of 804 reviews" "
2 - Terrible
33
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Lauren
Travelled with family, Travelled with family and small children
Clean & friendly. Weekend parking is not always easy.
Busy on weekend, one women in the kitchen has trouble keeping up. The eggs leave a lot to be desired.
A very comfortable stay. Clean room and comfortable beds. Staff was always friendly. Only two small issues where the water pressure in the shower was abysmal and our room location was within earshot of the lobby and we noticed a decent amount of noise throughout the night. These issues weren't big enough to put us off staying again but just something worth noting.
The complimentary hot breakfast each morning was a very nice perk.
Was a very nice quiet stay. The staff working the breakfast area in the morning was very grumpy about being understaffed and unable to get everything out that was needed.
I checked in Late at night after a very long flight and delays. Ms. Floretta made me feel so comfortable and welcomed. She took such good care of me. I could have just sat up the rest of the night just talking with her. We are about the same age?? but I truly felt like she was covering me in so much love. We had never met before that night. Give her a raise. The other staff were just as good but Floretta made a bad day into a wonderful day.
I would have given the hotel a 4 star review, but can't in light of the situation. W
The hotel was generally clean, newly renovated, and had a good breakfast. However, after spending a night in the hotel, the next day, we saw a mouse in our room. We requested a refund,which was granted, left immediately, went to a new hotel.
Liked the design of the room (plenty of plugs/usb ports, long space for 2 suitcases) but the tub was dingy/dirty/damaged so it looked dirty. There was a constant gurgling sound in the room that we couldn't identify. I had to sleep with earplugs. The floors in the lobby and dining area were sticky. And the color scheme is horrible - lime green walls in the hall, brand carpet that doesn't match in the halls. The driver and front desk personnel were helpful and pleasant
It was very convenient being so close to the airport. The rooms were clean, the free breakfast was good and the staff were all very friendly and helpful. Will definitely stay again.
Overall fine but the bathroom floor had not been mopped, bed was super soft but the massive indents from being worn made it a rough sleep night being in a hole. Latch on door had been busted and the repair wasn't great