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Familotel Kaiserhof

4.0 star property
Travelers can hit the slopes near Sonnalm Ski Lift or unwind by either of the pools after enjoying aromatherapy treatments and sampling local cuisine

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Familotel Kaiserhof provides an upscale mountain retreat with scenic views from its garden. Guests relax on sun loungers by the pools, book massages at Kaiseralm spa, and dine at two distinct on-site restaurants that showcase regional flavors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
  • Restaurant
  • Gym

Room options

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Showing 2 of 2 rooms

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony | Hypo-allergenic bedding, in-room safe, blackout curtains

Family Suite, 1 Bedroom, Balcony

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Berwang, Familotel Kaiserhof is in a rural area and near a train station. Highline 179 and Ehrenberg Castle Ruins are notable landmarks, and some of the area's activities can be experienced at Sonnalmlift and Sonnalm Ski Lift. Alpen Therme Ehrenberg and Marien I Cable Car are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowmobiling. Visit our Berwang travel guide
Map
Nr 78, Berwang, Tirol, 6622

What's nearby

  • Sun-Jet
    6 min walk - 0.6 km
  • Sonnalmlift
    6 min walk - 0.6 km
  • Sonnalm Ski Lift
    6 min walk - 0.6 km
  • Tanellerkarlift
    8 min walk - 0.7 km
  • Mooslift
    9 min walk - 0.8 km

Getting around

  • Berwang Bichlbach Station
    6 min drive
  • Innsbruck (INN-Kranebitten)
    91 min drive

Restaurants

  • SonnAlpin
    4 min walk
  • McDonald's
    14 min drive
  • Grubighütte 2050m
  • Sennerland
    19 min drive
  • Heiterwanger Hochalp
    11 min drive

About this property

Familotel Kaiserhof

Upscale all-inclusive hotel near Sonnalmlift
Located close to Sonnalm Ski Lift, Familotel Kaiserhof provides a terrace, mini golf and a coffee shop/cafe. Hit the slopes at this hotel, offering ski-in/ski-out access, a free ski shuttle and ski passes. Treat yourself to hydrotherapy, a facial or thalassotherapy at Kaiseralm, the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities, such as horse riding and ice skating. A garden, a playground and a hair salon are available to all guests.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide and sunloungers
  • Bike hire, a round-trip airport shuttle (surcharge) and massage treatment rooms
  • Laundry services, multilingual staff and a front desk safe
  • Luggage storage, a lift and a vending machine
Room features
All 85 rooms boast comforts such as bathrobes, as well as amenities such as safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, sofa beds and free rollaway/extra beds
  • Bathrooms with baths or showers and children's dressing gowns
  • TVs with cable channels
  • Balconies, electric kettles and heating

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

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Property amenities

Parking and transport

  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Children's robes
  • Detached private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang

Frequently asked questions

Does Familotel Kaiserhof have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Familotel Kaiserhof pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.

What time is check-in at Familotel Kaiserhof?

Check-in start time: 3 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Familotel Kaiserhof?

Checkout is at 10 AM. Late checkout is available for EUR 50 (subject to availability).

Does Familotel Kaiserhof provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Familotel Kaiserhof?

Yes, the property is all-inclusive.

Where is Familotel Kaiserhof located?

Located in the mountains, this ski-in/ski-out hotel in Berwang is within a 10-minute walk of Sonnalmlift and Sonnalm Ski Lift, and close to winter sports, such as cross-country skiing and skiing lessons. Highline 179 and Ehrenberg Castle Ruins are also within 9 mi (15 km).

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Reviews

Familotel Kaiserhof Reviews

9.0

Wonderful

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Beautiful stay

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub mit Enkel

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel En mooi centraal gelegen

Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hub nach Neuschwanstein

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, room comfort

prima hotel voor gezinnen met jonge kinderen

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.
Verified

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

familienfreundliches Hotel mit Niveau

Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.
Verified

6/10 Okay

Silvia

Disliked: Cleanliness, property conditions & facilities, room comfort

In die Jahre gekommenes 4 Sterne Hotel.

Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort