Grecotel LUXME White

Luxury property on the beach, with seasonal outdoor pool

Choose dates to view prices

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Dates

August 2025

September 2025

Villa Luxe Yali, Seafront Prive Pool | 1 bedroom, free minibar, in-room safe, blackout curtains

Yali Seafront Suite with Sharing Pool | Beach/ocean view

Couples treatment room(s), Turkish bath/hammam, body treatments

Overview
Rooms
Location
Policies

Popular amenities

Bar
Breakfast included
Gym
Room service

฿25,367 total

includes taxes & fees

25 Aug - 26 Aug

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Room options

All rooms

1 bed

2 beds

3+ beds

Showing 36 of 36 rooms

Double Guestroom Sea View

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Bathrobes

27 sq m
Sea view
Sleeps 2
1 King Bed OR 2 Single Beds

Yali Seafront Suite with Sharing Pool

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LCD TV

Pillow menu

Blackout curtains

Separate bedroom

54 sq m
Sea view
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Open Plan Suite Sea View

Highlights

Air conditioning

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Bathrobes

Private bathroom

37 sq m
Sea view
Sleeps 3
1 King Bed and 1 Single Bed

Petit Yali Seafront Suite with Sharing Pool

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 4
1 King Bed and 2 Single Sofa Beds

Prestige Guestroom Sea View with Garden

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

35 sq m
Sea view
Sleeps 2
1 King Bed

Villa White, Seafront Prive Pool

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Bathrobes

2 bathrooms

85 sq m
Sea view
Sleeps 4
1 King Bed and 2 Single Sofa Beds

1 bedroom, free minibar, in-room safe, blackout curtains

White Suite Sea View

Highlights

Air conditioning

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

Private bathroom

50 sq m
Sea view
Sleeps 2
1 King Bed and 2 Single Sofa Beds

Villa Luxe Yali, Seafront Prive Pool

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

60 sq m
Sea view
Sleeps 4
1 King Bed and 2 Single Sofa Beds

Swim Up Family Guestroom

Very good

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

37 sq m
Sleeps 4
1 Double Bed and 2 Single Beds

Family Apartment, Garden View

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LCD TV

2 bedrooms

Blackout curtains

Hairdryer

55 sq m
Sleeps 5
1 King Bed and 3 Single Beds

Swim Up White Room

Wonderful

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

Bathrobes

27 sq m
Sleeps 2
1 Double Bed OR 2 Single Beds

Junior Suite Sea View

Highlights

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Fridge

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

40 sq m
Sea view
Sleeps 3
1 King Bed

Superior Guestroom Sea View

Very good

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Bathrobes

Hairdryer

33 sq m
Sea view
Sleeps 2
1 King Bed OR 2 Single Beds

White Family Sea View

Wonderful

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

50 sq m
Sea view
Sleeps 4
1 King Bed and 2 Single Beds

Family Guestroom

Very good

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Bathrobes

37 sq m
Sleeps 4
1 King Bed and 2 Single Beds

Grand Family Suite Sea View

Highlights

Furnished balcony

Air conditioning

Free minibar items

LCD TV

2 bedrooms

Blackout curtains

Bathrobes

2 bathrooms

75 sq m
Sea view
Sleeps 6
1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Swim-Up Guestroom Sea View with Garden

Very good

Highlights

Air conditioning

Fridge

Free minibar items

LCD TV

Separate bedroom

Blackout curtains

Hairdryer

Bathrobes

35 sq m
Sea view
Sleeps 3
1 King Bed

Double Guestroom Garden/Mountain View

Wonderful

Highlights

Air conditioning

Free rollaway/extra beds

Fridge

Free minibar items

LCD TV

Blackout curtains

Separate bedroom

Hairdryer

27 sq m
Sleeps 3
1 King Bed

White Family With Sea View

Sleeps 3
2 Single Beds and 1 King Bed

Swim Up White Room

Sleeps 2
1 Double Bed OR 2 Single Beds

Junior Suite With Sea View

Sleeps 2
1 King Bed and 1 Single Sofa Bed

Yali Seafront Suite With Sharing Pool

Sleeps 3
2 Single Beds and 1 King Bed

Petit Yali Seafront Suite with Sharing Pool

Sleeps 3
1 King Bed

Superior Room with Sea View

Sleeps 2
1 King Bed OR 2 Single Beds

Prestige Guestroom Sea View With Garden

Sleeps 2
1 Double Bed OR 2 Single Beds

Double Room with Garden View

Sleeps 2
1 Double Bed

Family Room

Sleeps 3
1 Double Bed OR 2 Single Beds

Family Apartment with Garden View

Sleeps 3
3 Single Beds and 1 King Bed

Villa Luxe Yali, Seafront Prive Pool

Sleeps 3
1 King Bed

Open Plan Suite With Sea View

Sleeps 2
3 Single Beds OR 1 Single Bed and 1 King Bed

Grand Family Suite with Sea View

Sleeps 4
2 Single Beds and 2 King Beds

Swim-up Guestroom With Garden And Sea View

Sleeps 2
1 King Bed OR 2 Single Beds

Villa White, Seafront Prive Pool

Sleeps 3
1 King Bed

Pool | Seasonal outdoor pool, pool umbrellas, pool loungers

Family Swim-up Room

Sleeps 3
2 Single Beds and 1 Double Bed

White Suite With Sea View

Sleeps 2
1 King Bed and 1 Single Sofa Bed

Double Room with Sea View

Sleeps 2
1 King Bed OR 2 Single Beds

About the area

Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island, 74100

What's nearby

Rethimno Kart - 9 min walk - 0.8 km
Platanes Beach - 19 min walk - 1.6 km
Town Beach - 6 min drive - 6.1 km
Rethymnon Venetian Port - 9 min drive - 10.7 km
Fortezza Castle - 11 min drive - 11.4 km

Getting around

Heraklion (HER-Nikos Kazantzakis) - 68 min drive

Restaurants

‪The Coffee Stop - ‬2 min drive
‪Paprica - ‬5 min drive
‪Paraplous - ‬5 min walk
‪Taverna Kechagias - ‬2 min drive
‪Cafe Greco - ‬2 min drive

About this property

Grecotel LUXME White

Luxury all-inclusive property by the sea

Free full breakfast, a beach bar and a poolside bar are just a few of the amenities provided at Grecotel LUXME White. With a beachfront location, beachfront dining and sunloungers, this property is the perfect place to soak up some sun. Indulge in a body scrub, a facial and a manicure/pedicure at Hippie Wellness, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Greek cuisine. Yoga classes and Pilates classes are offered at the gym; other things to do include parasailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.

You'll also enjoy perks such as:

A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
An electric car charging station, express check-out and express check-in
Guest reviews say great things about the helpful staff

Room features

All 264 rooms offer comforts such as air conditioning and free stocked minibars, as well as perks such as free WiFi and safes.

Extra conveniences in all rooms include:

Baby monitors, baby baths and childcare services
LED light bulbs and eco-friendly cleaning products
Baths or showers, free toiletries and hairdryers
32-inch LCD TVs with satellite channels
Heating, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

On-site live performances

Languages

English, French, German, Greek, Italian, Russian, Spanish

Similar properties

Indoor pool, outdoor pool, pool loungers

Pool
Hot tub
Breakfast included
All-inclusive

฿17,527 total

includes taxes & fees

12 Aug - 13 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Limited on-site parking

Food and drink

Free full breakfast available daily 7:30 AM to 10:30 AM
2 coffee shops/cafes
6 restaurants
A bar/lounge
A beach bar
A poolside bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

ASIA WHITE
FICO D’INDIA
TAVERNA
THE WHITE
VENTANAS IL MAR

Things to do

Arcade/game room
Bicycle rentals
Books
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Gym
Outdoor tennis court
Parasailing
Pilates classes
Playground
Sauna
Seasonal outdoor pool
Shopping
Steam room
Table tennis
Wine tasting room
Yoga classes

Family friendly

Arcade/game room
Baby bath
Baby monitor
Children's games
Children's pool
Free children's club
In-room babysitting
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre

Outdoors

Beach loungers
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Spa open select days
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel

3 floors
4 buildings
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Built in 1975
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Mediterranean architecture
Reception hall
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

32-inch LCD TV with cable/satellite channels

Food and drink

Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Energy-saving switches in guestrooms
Heating (climate-controlled)
LED lighting
Mobile key entry
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 90.00

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: EUR 100 per vehicle (one-way)
Late check-out fee: EUR 90.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Parties and events are allowed on site

This property uses solar energy, plus eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property Registration Number 1041Κ015A0117200

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal pool will be open from April to October

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

El Greco White Palace

White Palace El Greco Luxury

Grecotel White Palace Luxury Resort All Inclusive Rethymnon

White Palace El Greco Luxury Resort Rethimnon

White Palace El Greco Luxury Rethimnon

White Palace El Greco Luxury Resort Rethymnon

White Palace El Greco Luxury Rethymnon

Grecotel White Palace Luxury Resort Rethymnon

Grecotel LUX.ME White Palace Hotel Rethymnon

Grecotel LUX.ME White Palace Hotel

Grecotel White Palace Luxury All Inclusive Rethymnon

Grecotel LUX.ME White Palace Rethymnon

Grecotel LUX.ME White Palace All Inclusive Rethymnon

Grecotel LUX.ME White Palace All Inclusive

Grecotel LUX.ME White Palace - All Inclusive Rethymnon

Grecotel LUX.ME White Palace

Grecotel White Palace Luxury Resort All Inclusive

Grecotel White Palace Luxury Resort

White Palace El Greco Luxury Resort

Grecotel Luxme White Rethymno

Grecotel LUX ME White Palace All Inclusive

Grecotel LUX.ME White Palace All Inclusive

Grecotel Luxme White All-inclusive property

Grecotel Luxme White All-inclusive property Rethymno

Frequently asked questions

Does Grecotel LUXME White have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grecotel LUXME White?

As of 4 Aug 2025, prices found for a 1-night stay for 2 adults at Grecotel LUXME White on 25 Aug 2025 start from ฿21,839.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grecotel LUXME White pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grecotel LUXME White?

Self-parking is free at this property.

What time is check-in at Grecotel LUXME White?

Check-in begins at 3:00 PM.

What time is check-out at Grecotel LUXME White?

Checkout is at 11:00 AM. Late checkout is available for EUR 90.00 (subject to availability).

Does Grecotel LUXME White provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies.

Are there all-inclusive benefits at Grecotel LUXME White?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Grecotel LUXME White located?

Nestled on the beach, this Rethymno property is within 1 mi (2 km) of Rethimno Kart and Platanes Beach. Horse Park Rethymno is 3 mi (4.8 km) away.

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Grecotel LUXME White Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Shayan

24 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel

Stayed 7 nights in May 2025

10/10 Excellent

Rhiannon

6 Jul 2025

Liked: Cleanliness, amenities, property conditions & facilities

We had a lovely week at this hotel.Some excellent dining options, our highlights were the Asian restaurant and Agreco farm dinner. Hotel staff were very welcoming and happy to help with any enquires. We would definitely love to revisit in the future.

Stayed 7 nights in Jun 2025

10/10 Excellent

Dennis Leon

30 Jun 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional resort. The staff is outstanding, very attentive to the needs of the guests. Although it is an all inclusive resort, it should be noted that room service is NOT included as an all-inclusive benefit; you will have to pay for it.

Stayed 10 nights in Jun 2025

10/10 Excellent

Nosrat

26 May 2025

Liked: Cleanliness, amenities, property conditions & facilities

Absolutely beautiful property with breathtaking views of the see couple that with unmatched customer service you get an overall unique and memorable experience. Food was great too.

Stayed 9 nights in May 2025

10/10 Excellent

Faye

5 Sep 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, well run and well managed hotel.

Stayed 11 nights in Aug 2024

10/10 Excellent

Max

23 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel!

Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property rooms were clean and spacious So acocmocating with our baby

Stayed 4 nights in Aug 2024

10/10 Excellent

Yuri

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect holiday

Stayed 13 nights in Jun 2024

10/10 Excellent

INDRAJIT

3 Sep 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent account and absolutely brilliant service. I would absolutely recommend this hotel without any hesitation.

Stayed 5 nights in Aug 2024

8/10 Good

Ana

29 Oct 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was stunning Staff was excellent gracious

Stayed 9 nights in Oct 2022

10/10 Excellent

Joseph

3 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This trip was planned for a “stay, relax and do nothing” vacation and it was great! We loved the hotel and the amenities! We wish they had more “splash pad type” water activities but still had a great time!

Stayed 4 nights in Apr 2024

10/10 Excellent

Kristin

24 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great from the food to the service.

Stayed 5 nights in Jul 2022

10/10 Excellent

Christin Danielle

27 Jul 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a beautiful resort and great for families! Every restaurant was delicious and all staff were kind and attentive! Can’t wait to go back!

Stayed 8 nights in Jul 2022

10/10 Excellent

Srikanth

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible stay as a family with small children. The entire staff was hard working and always with a smile. Hopefully will be back again.

Stayed 6 nights in Apr 2024

10/10 Excellent

magdalena

22 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was fine, just perfect 😊

Stayed 8 nights in May 2024

10/10 Excellent

Jayne

1 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful setting always kept clean, friendly and inviting staff who go above & beyond. Good facilities for younger children

Stayed 1 night in Oct 2022

8/10 Good

Dana

30 Sep 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the pool and white decor. Loved the many choices at the buffet. The rooms were nice. Things that could be improved: -towels available at the pool or beach -order pool/beach food by app on iPhone -usb outlets by the bed to charge iPhone Thanks!

Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveller

7 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Ok stay

We stayed here for a wedding and parts of the service are great and the staff and food are lovely but we had a young child and despite asking for amenities for our child we never received them.

Stayed 3 nights in Jul 2024

10/10 Excellent

Chloe

19 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic holiday, wonderful cocktails, lovely sunsets, delicious food and everything was included in the all inclusive package (cocktails, fine dining restaurant, Asian restaurant, Italian, agreco farm dine out option which we unfortunately didn’t have time for, crepes and waffles, ice creams). Nice and quiet, calm, relaxing holiday. Staff very friendly and helpful too! Make sure to book restaurants on the app before you arrive (or WhatsApp the concierge was a unique perk) , and unfortunately we went out of peak season so no white parties etc but the bar was still lively and nice music every evening

Stayed 3 nights in Apr 2024

10/10 Excellent

Aldo

14 Sep 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel, very clean with gentle and competent staff, from the reception to the restaurants to the pool attendants and specially to the Grecoland Staff, great to entertain uor children, and to the Chief Bartender Socratis, great person, competent with drinks. Special mention to his Negroni, the only excellent Negroni that I could ever have outside of Italy.

Stayed 5 nights in Aug 2022

10/10 Excellent

Sophia

30 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an incredible hotel stay! From start to finish, it was absolutely amazing. The service provided by Gregory at the front desk, Nicolai and Georgios in food catering was truly exceptional. They went above and beyond to ensure that every moment of my stay was perfect. Their attention to detail and friendly demeanor made me feel incredibly welcome. I can't thank them enough for their outstanding service. I highly recommend this hotel to anyone looking for a truly memorable stay. The views are great. We loved the food and also it’s a very clean and tidy hotel. You won't be disappointed!

Stayed 4 nights in Apr 2024

6/10 Okay

Nick

29 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Great Hotel, shame about the service.

We stayed at the start of the season (Easter 25), they'd been open a few days when we arrived and we stayed 10 nights. The hotel is lovely and clean, facilities are great, food was brilliant, beach was good enough and rooms were nice and clean and house keeping was good. However.... the service end to end was really below the standard youd expect of a 5 star hotel. It seems to be a combination of poor management and inexperienced staff. The main pool doesn't have a bar, but has waiter service - however it was difficult to find someone to take an order. The sunset bar was similar - table service but often difficult to find someone to take an order. The restaurants are where the hotel really lets themselves down. Upon being seated in the buffet restaurant its hit and miss how long it would take to make a drinks order - the mornings were especially bad with it being difficult to order a coffee but the evenings wherent much better and to get a top up of wine was almost impossible unless you went directly to the wine cellar (which was a nice touch). The a-la-carte restaurants werent much better, we were only a group of 6 and they didn't manage to bring food out together; staff lacked the intuition to solve problems like missing meals or missing drinks and we had that at both the Asian and Italian. The Agreco Farm visit and meal was great with amazing service and because we had a car, we went to the aqua park at the other Grecotel - the kids really enjoyed that.

Stayed 11 nights in Apr 2025

10/10 Excellent

Ella

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel - swim up room was great!

Really great hotel - fantastic all inclusive restaurants & selection of drinks from the pool / bars, we loved the ice cream & crepe bar too! We don’t drink so a decent selection of mocktails, non alcoholic wine & soft drinks. Breakfast buffet had a great selection & there was a separate adults section for some peace. We moved to a swim up room to the left of reception after a poor condition swim up room to the right of reception (full of mozzies) was originally assigned. The room was clean, no great patio & pool space with sun most of the day! Bathroom & wardrobe space a little old fashioned, but all ok. Hotel amenities are good - great main pool & activity pool, entertainment is a little meh > better for kids than adults. Beach has dark sand & water wasn’t so clear but a short trip out could take you to some great spots.

Stayed 7 nights in Jun 2024

10/10 Excellent

Paul

7 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very clean, and all the staff were 1st class, even up to the manager, who takes time to ask guests if there are any problems. The only problem we had was the booking of the specialist restaurants, you were expected to book them via an app, this didn't work, had to argue with reception about booking a meal, after only being 9.30 & 10.00pm, not ideal when you are 75 yrs old, but after speaking to the concierge, who was very helpful and got us earlier times, it is not a problem you need when you arrive on holiday. Hopefully this problem will be sorted out and add to the good hotel / holiday experience

Stayed 14 nights in May 2024

8/10 Good

Dave

19 Sep 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our trip didn’t start off too well As meet and great at the hotel wasn’t that great We checked in to our room promptly Enjoyed the beach and facilities We to dinner at the buffet restaurant that provided a wide range of starters and main course that were of high standard. Went to the sunset bar which is a great place to relax, drink and enjoy the view over the sea. What became apparent was the room they gave us to stay in was next to a lift and a foyer above with constant use. We went to reception and demanded we get a quieter room and after a long discussion were promised a new room tomorrow. Thank goodness for that as the new room was of the same type but nice and quiet. Room to avoid is 601 for reference Apart from that be warned the see is quite rough at times with strong waves plus the beach is gravelly and large pebbles/boulders which you will need boat shoes/sea shoes which they sell at the shop. If you are unstable afoot stick to the pools as that will be safer. Sea and beach typical Greek beach. Drinks service on the beach can be a bit hit and miss. Dinning all restaurants are very good but you need to book as soon as you can (download the app and book a week before you arrive) Lunches were good Visit to agreco farm/experience well worth while and we went on jeep safari with Angelos again worth going on Overall enjoyed our stay -all inclusive a must and we had a room with a sea view All staff very friendly and helpful (once we had moved to quiet ro

Stayed 7 nights in Sep 2024

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Grecotel LUXME White

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