6/10 พอใช้
Lynne and Jack
28 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Maintenance is an big issue as is the electrical power supply in the room. The C-Pap machine needed for a serious medical condition worked until the air conditioner cycled on ( about 10 minutes tops) and then it did not work for the rest of the night. Totally unacceptable. The C-Pap has worked in over 40 countries around the world including many 3rd world countries as well as a different hotel chain in Regina. Three nights without it was very scary for someone who medically relies on it. A toilet that leaked for all 3 days despite being "fixed" was a sad reflection on just how much management cares about guests and maintenance. The hotel needs a plumber to regularly take care of plumbing issues. When we were checking out and explaining again about the toilet another guest piped up and said that she should mention that the handle on her toilet did not work. Why aren't the cleaning staff reporting these issues? All the staff were very pleasant and trying their best to be helpful, but they obviously are working under constraints. This hotel has many attributes going for it, but not reliable power supply and reliable maintenance.
Lynne and Jack
เข้าพัก 3 คืน, มิถุนายน 2025