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Reviews of Comfort Suites Regina

2.5 out of 5
Comfort Suites Regina
4300 Diefenbaker Drive, Regina, SK

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 985 reviews" "
Rating 8 - Good. 298 out of 985 reviews" "
Rating 6 - Okay. 79 out of 985 reviews" "
Rating 4 - Poor. 47 out of 985 reviews" "
Rating 2 - Terrible. 25 out of 985 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Travelled with family and small children
Front deak was awful! No towels! Rude when we asked for things! Floors dirty! Pool was gross, hot tub was cold, water silde was broke! Room was gross bedding had blood stains !
Stayed 3 nights in May 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness
The property was clean. We had problems with the room keys, half the time they didn’t work on our door. Every time I approached the front desk the staff looked like they were getting ready to get yelled at again, even though it was always a simple request. This would not be my first choice next time I’m in Regina.
Stayed 2 nights in May 2024

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Pam

Travelled with partner
Disliked: Property conditions & facilities
Ok but we had to plunge our own toilet that was plugged when we got there, one elevator not working and carpet in room needs to be stretched.
Stayed 2 nights in May 2024

6/10 Okay

Carissa, clavet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was over chlorinated could barely breathe in the area. One broken elevator and one that was having issues and not operating correctly
Stayed 1 night in May 2024

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, clean rooms, Hot breakfast. Friendly staff. Had a light burnt out and they changed it promptly! Really enjoyed our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the very north west of Regina and it is so convenient to get to. We had a really nice room and very comfortable beds. Staff was great. Loved the lemon infused water that was available.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there, spacious room with an awesome swimming area. Lots of hallway running but we were prepared and understand the family friendly nature.
Stayed 3 nights in Mar 2024

8/10 Good

Clinton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Elevators had a loud clunk noise and vibration when doors closed and before it started to move. Kids were alarmed
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place
Stayed 1 night in Apr 2024

2/10 Terrible

Alison

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Pleasant front desk staff. Nice pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Charlie

Stayed 1 night in Apr 2024

8/10 Good

Jon

Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is on out skirts of city and the traffic noise was minimal. Last night there was a few children in halllway being loud and going from one room to another
Stayed 3 nights in Apr 2024

8/10 Good

Karen

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good pool
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this location. Loved the breakfast & has good coffee.
Stayed 3 nights in Mar 2024

8/10 Good

CLARA

Travelled with family and small children
I loved the size of the room and the comfort and the space. We were comfortable with space to move. I did not appreciate kids running and yelling up n down the hallway at all hours of the night. During the day is fine for them to do this…but early morning and all hours of the night is not acceptable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quality place to stay.Quiet and Safe
Stayed 2 nights in Mar 2024

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and friendly staff at the front desk.
Stayed 1 night in Mar 2024

2/10 Terrible

Francis

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
In need of an update
Stayed 1 night in Mar 2024

10/10 Excellent

Aps

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! Clean, quiet, my boys loved the pool and the free breakfast was top notch. Will be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Hae

Stayed 1 night in Mar 2024

10/10 Excellent

Curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great and very quick. Place is very clean and so is the outside of the building.
Stayed 1 night in Mar 2024

10/10 Excellent

Sean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easiest checkin i ve done
Stayed 1 night in Mar 2024

6/10 Okay

Kaydee

Stayed 2 nights in Mar 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Previously I have always been very happy with my stays. This time the outside garbage was overflowing, elevators were dirty, our room had a odor was showing its age
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A friend and I came to scrapbook in our room as a retreat got canceled. It was roomy enough, comfortable enough and quiet on the edge of the city. Very relaxing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue were the extremely full garbages outside of the property. There were three that I saw & all of them were overflowing!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024

8/10 Good

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great to be able to go anywhere in the city quickly. Hotel was quiet and well maintained.
Stayed 2 nights in Feb 2024

6/10 Okay

Jason

Disliked: Staff & service
The hotel is average.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families for a staycation
Stayed 1 night in Feb 2024

6/10 Okay

Demi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The water slide was so exciting then a huge disappointment when we arrived. Super expensive for a meh room and super boring and lame pool/ water slide. Definitely won’t be spending that money again for a 4 pm check in. 200$ a night for literally 19 hour stay. Not worth it!! Find something better for your buck! And the parking was awful too
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 1 night in Mar 2024

8/10 Good

Teena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel for price. Good complimentary breakfast. Pool is max 4.5’ deep & has strong mold/chlorine smell but is good
Stayed 2 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great, room was clean and tidy. Only complaint would be that the curtains arent long enough and let in too much light.
Stayed 1 night in Mar 2024

8/10 Good

Jeff, Camrose

Stayed 4 nights in Feb 2024

10/10 Excellent

Alysia, Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 5/5! We hope to see you again in the future.

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great, excellent friendly staff, very clean and comfortable, huge room, and close parking. Very happy and I would definitely book again
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 5/5! We hope to see you again in the future.

4/10 Poor

Fallan

Liked: Cleanliness
Disliked: Staff & service
The room was good. Clean & spacious. The staff was very rude and difficult. It was very busy at the time of my stay, so perhaps they were understaffed and stressed out. But it was very unpleasant interacting with the front desk staff. For that reason, I wont be going back to this location.
Stayed 2 nights in Feb 2024

8/10 Good

Chloreese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good night in the city
Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 4/5! We hope to see you again in the future so that can provide you with a superior experience.

8/10 Good

Haylee

Travelled with family and small children
Liked: Cleanliness, amenities
Way too many people in the pool
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I found breakfast time too busy and long wait to make waffles. Maybe offer breakfast for longer not just 6:30-9:30
Stayed 1 night in Feb 2024

10/10 Excellent

Liberty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring your family!
Stayed 2 nights in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 5/5! We hope to see you again in the future.

10/10 Excellent

crystal

Travelled with family and small children
Liked: Staff & service, amenities
Pool was extremely cold for adults and children Spots.in room was dirty(Ketchup on thermostat) Mattress pad dirty stained on side of bed Tub wont drain Bathroom.door was.cracked Lights in Bathroom flicker Stains on sofa and carpet
Stayed 1 night in Feb 2024

8/10 Good

Myles

Stayed 1 night in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 8/10! We hope to see you again in the future.

2/10 Terrible

Nainpreet Singh

Stayed 4 nights in Feb 2024
Response from GM on 28 Feb 2024
Thank you so much for the 2/10! We hope to see you again in the future so that can provide you with a superior experience.

8/10 Good

Brian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You lost a star for the $35 surcharge for early check in.
Stayed 1 night in Jan 2024
Response from GM on 28 Feb 2024
Thank you so much for the 4/5! We appreciate your feedback regarding our early check in fee and are sorry to hear that you are disappointed with our policy. We hope to see you again in the future.