Couples treatment room(s), sauna, steam room, body treatments
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Reviews of Pirin Golf Hotel & SPA

5 out of 5
Pirin Golf Hotel & SPA
Pirin Golf Resort, Razlog, Bansko

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mariya

Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very convenient, with a lovely bathroom. Great area for walking and relaxing
Stayed 2 nights in Mar 2020
Response from Reservation Department on 20 Apr 2020
Dear Guest, thank you for choosing Pirin Golf & Country Club for your stay. We are happy to see that you enjoy your stay with us and we hope to see you again. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

Sonya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointed..
The only good things was the girls at the receptions desk and golf court Very poor maintainers,no rules at spa and relax zone,children entered in the steam rooms,running around and jumping in indoor pool. The outdoor pool was too small. We didn't have Wi Fi.This hotel is very far from 5 stars. Finally ,jacuzzi in the room didn't work. We spent only one night from our booking and move to other hotel.We don;t recommend.
Stayed 3 nights in Aug 2018

8/10 Good

Nikola, Sofia, Bulgaria

Liked: Cleanliness, staff & service, room comfort
Amortized standard room, need slight renovation especially on the blanckets. It looks more like a 4* hoteland definitely not 5*. The breakfast was poor on variety of food and the restaurant is small for the entire hotel. The food quality was so-so.
Stayed 2 nights in Aug 2018

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly recomend the place
great place! thoughtfully created resort, luxury details; needs bigger spa thermal zone in regards with the big number of rooms; needs better trained service personnel in the restaurant
Dear Nadia, Thank you for your review about your recent stay at Pirin Golf Hotel & SPA. We are glad to learn that you enjoyed your overall experience with us in particular the whole resort and our attention to detail. Your concerns regarding our stuff have been shared with the involved Departments. We would like to share with you that the SPA Centre is a total of 5500 sq.m. It is projected by the different types of thermal and theraupetical zones, each of which has its own local spa reception and characteristics. We look forward to another opportunity to host you and exceed your expectations. Thank you once again for your positive rating and for being our guest. Best Wishes, the Team of Pirin Golf Hotel & SPA.

8/10 Good

Hristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-star hotel, really?
Manager of reception was very unfriendly and uninformed. Other staff was wonderful. Food does not correspond exactly to 5 star hotel. I wish them to improve the quality of the food in the restaurant. In this direction can definitely do some work. Wonderful location of the hotel, the rooms are great /cleaned every day/, the beds large and comfortable. The spa is good. One of the biggest advantages is silence.
Response from General Manager on 22 Dec 2016
Dear Guest, Thank you for choosing to stay at Pirin Golf Hotel & SPA and for taking the time to share your feedback with us. We are pleased to know that our rooms, proffessional staff and SPA area made your stay enjoyable. We have taken note of your concern with regards to our Buffet restaurant diversity and will look into this accordingly. We sincerely sorry to understand that you have experienced inconvenience, due to some of our stuff.. Once again thank you for being our guest and we are looking forward to welcoming you back to our hotel in the near future. Best Regards

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Pirin Golf Hotel & Spa on 13 Feb 2024
Dear DIMITRIOS, Thank you for choosing Pirin Golf Hotel & SPA***** and for sharing your feedback! We are happy to know that you have enjoyed your stay and we hope to welcome you back in the future. Kind regards, Emiliya BelchevaPR and Marketing Manager

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019

8/10 Good

jaoued

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle hotel ++++
Belle hotel !!rien a dire +++ seul petit bémol navette pour les pistes de bansko!!location ski inclus sympa++++
Stayed 2 nights in Feb 2019
Response from Pirin Golf Team on 27 Feb 2019
Dear, thank you very much for choosing Pirin Golf & Country Club for your stay. We are happy to see that you enjoyed your stay and our services. We look forward to see you again with us. Kind regards

8/10 Good

Drinias Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 16 Feb 2017
Dear Ioannis, Thank you for your review about your recent stay at Pirin Golf Hotel & SPA. We are glad to learn that you enjoyed your overall experience with us. We look forward to another opportunity to host you and exceed your expectations. Thank you once again for your positive rating and for being our guest. Best Wishes.

8/10 Good

cem, gent

Liked: Cleanliness, property conditions & facilities, room comfort
Zeer proper en comfortabel. Soms moeilijk om te communiceren met hotelpersoneel vanwege taal.
Response from Ina on 10 Jan 2017
Dear Guest, Thank you for your review about your recent stay at Pirin Golf Hotel & SPA. We are glad to learn that you enjoyed your overall experience with us. Your concerns regarding the occasional language barrier have been shared with the involved Departments. We look forward to another opportunity to host you and exceed your expectations. Thank you once again for your positive rating and for being our guest. Best Regards

10/10 Excellent

ILEKTRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful comfortable luxury hotel
This was a very pleasant experience in a romantic and comfortable luxury environment. The spa is fully equipped and the room was very convenient. very nice breakfast and good quality service.
Response from General Manager on 22 Dec 2016
Dear Traveler, Thank you for your feedback on your recent stay at Pirin Golf Hotel & SPA. We are delighted that you had an enjoyable overall experience and it gives us great pleasure to read your kind words on our environment, SPA Center and breakfast . Thank you for being our guest and we are looking forward to welcoming you again. Best wishes.