Search Hotels Near Rancho Las Palmas Shopping Center, Rancho Mirage

"We were on spring break for family of four. Overall, everything was good. The kids loved the lazy river, slides, pool area. That said, the pool was jam-packed. People lined up 45 minutes before opening to secure lounge chairs. This might just be typical spring break level of busy; can't speak to over parts of the year. Room was nice with view of golf course but had some little wear and tear issues. Staff was all nice except for a bad/odd interaction with tennis facility. "

"We enjoyed our 2 nights stay. Breakfast was as expected. The room was clean. Our room was located near the ice machine. I knew we would more than likely hear it late into the night or early morning. So we made sure we had white noise on which helped greatly. All staff we encountered were friendly and helpful. We look forward to coming back soon "

"The hotel is nice and clean, however the pool wasn’t working for a couple of days and it was something really simple to fix but they couldn’t think it was important. Also the carpet in the room smell like dog/cat urine."

"The room was quiet and comfortable. The staff was very professional and truly understands customer service. "

"Such a great relaxing environment. Close to all activities."

"Excellent place to stay, staff were friendly, pool was open 24/7. I would definitely recommend. The only thing I would have liked different would be if cutlery and plates/bowls were provided. We went to the Albertsons, two minutes away, and bought some so it wasn't the end of the world. Am definitely planning on returning as they clearly care about the clientele."

"Best beds of any hotel. "

"I've stayed at plenty of Embassy Suites over the years and unfortunately, this hotel was one of my least favorites. While the exterior of the hotel was nice, the inside of each unit was a different story. The bathrooms were extremely small and in not great shape. It was clear that the ceiling had experienced some leaks as the paint had bubbled and sagged and there were holes in the paint where the liquid had been drained. There was rust and holes in the wall throughout. One of the worst parts about this is the structural integrity of the building itself. We were in a ground floor room and when the guests above us came home for the night, EVERY single step they had upstairs was accompanied with a *thud* as well as creaks in the floor. And it is not an exaggeration when I say EVERY SINGLE STEP was met with a thud/vibration as well as a creaking. Imagine this late at night as well as early early in the morning when your room is otherwise dead silent. The breakfast at this location was also the worst I've ever experienced at an Embassy Suites. The only hot food items they had available were scrambled eggs and potatoes. The omelette line was always at least 10-15 people deep and at 3-5 minutes per omelette, there was no way I was going to stand in line for 45 minutes for one. One of the pros was that the hotel staff that checked us in was very friendly and efficient. But other than that, the stay as a whole was unfortunately met with disappointment after disappointment. "

"Important to know it is not a full service hotel. No room service and they do not clean the room daily. "