Reception

Reviews of ALSTON INN HOTEL

2 out of 5
ALSTON INN HOTEL
Juan Leon Mera No. 23-41 y Veintimilla, Quito, Pichincha

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really didn’t want to say anything bad about the place because the staff were so nice. Unfortunately there are a few things wrong with this hotel. The biggest problem was that it sometimes smelled of smoke, we asked to move rooms after the first night and the new bedroom was better but still a faint trace of smoke. The staff were very nice about it though. The shower could have been hotter. There was no soundproofing whatsoever. The wifi was terrible in the rooms but worked in reception. The bed was a bit small for 2 people but we had a room with 2 double beds so slept separately, the frame was also a little rickety but overall was comfortable. Cleanliness could be improved, I found hairs in the bed and on the pillows and it was a little dusty in parts. Was still very good value for money though and despite all the negativity above we extended our stay for a night.
Stayed 3 nights in May 2023

10/10 Excellent

Juan Carlos

Liked: Staff & service, amenities, property conditions & facilities
It was a nice experience in Quito, i was there for business and fun, everything was ok with the hotel, nice people and the location is very good for sightseeing.
Stayed 5 nights in Mar 2023
Response from Johnny Gómez on 1 Apr 2023
Your home away from home! Thank you!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic place to stay, nothing fancy.
Stayed 2 nights in Feb 2023
Response from Johnny Gómez on 22 Feb 2023
Thank you!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel good people good location for night life
Stayed 2 nights in Jan 2023
Response from Johnny Gómez on 5 Feb 2023
Thank you.

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, room comfort
Basic but very clean and extremely nice staff
It is a basic hotel but very clean and extremely good and helpful staff. There is an entertainment restaurant district a couple blocks away. I will be staying here again next time I am in Quito. Couldn’t ask for nicer people.
Stayed 3 nights in Jan 2023
Response from Johnny Gómez on 12 Jan 2023
Thank you for your comments!

10/10 Excellent

Manuel

Stayed 4 nights in Nov 2022

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un rapport qualité-prix excellent
Accueil chaleureux Chambre grande et propre Rapport qualité-prix excellent Quartier avec restaurants a proximité. Centre artisanal à proximité.
Stayed 1 night in Jun 2023
Response from JGJ on 19 Aug 2023
Merci

10/10 Excellent

Jose

Stayed 1 night in Apr 2023
Response from Johnny Gómez on 9 Apr 2023
Su casa en Quito. Gracias!

10/10 Excellent

SOFIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De paso por Quito
Es un hotel ideal para personas que van a pasar fuera y piensan llegar en la noche a descansar. La habitación limpia y la ducha muy buena. Hay variedad de restaurantes alrededor y está ubicado en una zona céntrica. El personal fue muy amable.
Stayed 1 night in Mar 2023
Response from Johnny Gómez on 7 Mar 2023
Gracias por hospedarse con nosotros.

10/10 Excellent

JUAN CARLOS

Stayed 6 nights in Nov 2022