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Copthorne Hotel and Apartments Queenstown Lakeview

4.0 star property
Eco-certified retreat in Queenstown City Centre offers a peaceful base for downtown exploration with nature-inspired design and locally sourced breakfast options

Choose dates to view prices

Copthorne Hotel & Apartments Queenstown Lakeview offers a tranquil city center escape. Relax in the spa tub, work out at the gym, or browse the library. Enjoy local cuisine for breakfast at Hillarys Restaurant. Free in-room WiFi and attentive staff ensure comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is ฿3,670
฿4,220 total
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(37 reviews)
  • Lake view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

Superior Room, 1 Queen Bed, Lake View | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.2 out of 10
Very good
(24 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

View all photos for Superior Accessible 1 King

Superior Accessible 1 King | In-room safe, desk, blackout curtains, iron/ironing board

Superior Accessible 1 King

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Kitchenette, Lake View

9.0 out of 10
Wonderful
(2 reviews)
  • Lake view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | View from room

Apartment, 2 Bedrooms

8.4 out of 10
Very good
(25 reviews)
  • Lake view
  • 44 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5
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About the area

Located in Queenstown City Centre, a neighbourhood in Queenstown, Copthorne Hotel and Apartments Queenstown Lakeview is near the airport and near the beach. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Beach. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Discover the area's water adventures with parasailing and windsurfing nearby, or enjoy the great outdoors with mountain biking and skydiving. Visit our Queenstown travel guide
Map
88 Frankton Road, Queenstown, 9300

What's nearby

  • Queenstown Gardens
    Queenstown Gardens
    8 min walk - 0.7 km
  • Queenstown Beach
    Queenstown Beach
    10 min walk - 0.9 km
  • Landscape of Queenstown, New Zealand
    Queenstown Mall
    11 min walk - 1.0 km
  • Kiwi Park
    Kiwi Park
    18 min walk - 1.5 km
  • Skyline Queenstown
    Skyline Queenstown
    20 min walk - 1.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Restaurants

  • Novotel Queenstown Lakeside
    10 min walk
  • “Life’s a Grind” Coffee
    12 min walk
  • Cookie Time
    11 min walk
  • Odd Saint
    11 min walk
  • Botswana Butchery
    11 min walk

About this property

Copthorne Hotel and Apartments Queenstown Lakeview

Upscale hotel located in Queenstown City Centre
Take advantage of a library, dry cleaning/laundry services and car hire on-site at Copthorne Hotel and Apartments Queenstown Lakeview. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Hillarys Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Free self-parking
  • Buffet breakfast (surcharge), bike parking and a front desk safe
  • A banquet hall, 1 meeting room and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 85 rooms feature comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is Copthorne Hotel and Apartments Queenstown Lakeview pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Copthorne Hotel and Apartments Queenstown Lakeview?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Apartments Queenstown Lakeview on 17 May 2026 start from ฿3,670, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Apartments Queenstown Lakeview?

Self-parking is free at this property.

What time is check-in at Copthorne Hotel and Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Apartments Queenstown Lakeview?

Checkout is at 10 AM.

Where is Copthorne Hotel and Apartments Queenstown Lakeview located?

Located in Queenstown City Centre, this hotel is within a 10-minute walk of St Josephs Parish, Queenstown Gardens and Queenstown Beach. Queenstown Ice Arena and Williams Cottage are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Copthorne Hotel and Apartments Queenstown Lakeview Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 1003 reviews
Rating 8 - Good. 398 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms,very friendly staff and helped us to know more the surroundigs. Enjoyable stay
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Janish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff, clean property easy access to town.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with amazing views and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ramya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient staff and wonderful breakfast!! The very best part was the lake view from our room!!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing and the rooms were clean with comfortable beds. It was easy walking distance to the city center which made it a good location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm, clean rooms with comfortable beds and a great view. Good walking access to Queenstown Centre. The room had plenty of space and was equipped with a fridge. Our children loved the bath, which felt like a luxury. Only downside was our kids had to share a Queen bed - they would have preferred their own single bed each.
Stayed 1 night in Apr 2026
Verified

8/10 Good

LAKSHMI

Liked: Cleanliness, property conditions & facilities
Great views , amenities standard .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Melanie

Liked: Amenities
Disliked: Property conditions & facilities
Staff were great really friendly, great views from room and plenty of space for 5 of us.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mohammed Ismail Manzur Ali

Liked: Cleanliness, staff & service, amenities
Great location and a nice room with good amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rebecca Anne

Liked: Cleanliness, amenities, property conditions & facilities
Rooms bed was very comfortable staff were helpful and accommodating.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Lynsey

Liked: Cleanliness, staff & service, amenities
The location is fantastic, staff were friendly. Bedding and towels were clean but afew stains
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities
Wonderful view and very friendly staff! Highly recommended, we’d stay here again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Great views of the mountains and lake.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Meryl

Liked: Cleanliness, staff & service, amenities
Conveniently close to town with complimentary parking was great. Room was very clean, spacious and promptly serviced. Nice view of the lake from the balcony. Male reception staff member gave up his parking space when car park was full on our late entry after dinner on Saturday night. Beds were comfortable. Overall the property could probably due with a bit of an upgrade but it did have all we needed for our 2 night stay.
Superior Room, 2 Queen beds, kitchenette, Lake view
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
2 bed apartment with 2 levels was spacious and clean with stunning views and lovely balcony. Staff were lovely and very helpful. Hotel is an older one - but kept well.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Graham

Liked: Cleanliness, amenities
Value for money, the view and proximity to town are the main benefits with this hotel. The hotel itself is old and tired, but not terrible. Beds were comfortable and room was clean.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Yalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was a nice experience, staffs were so polite Rooms size was great close to everywhere. Highly recommend
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice room!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Andrew

Did not have breakfast but parking was on the same level as our room. Really safe and easy to use
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Fei san

Liked: Cleanliness, staff & service
Room clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Avinesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking area
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ABILASH

Liked: Cleanliness, staff & service
Location was good
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Andrew

Tired room. Comfortable beds. Great views.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Bruce

Disliked: Property conditions & facilities
The reception and bar area was really poor condition torn seating, broken tiles . Poor bar .the smells in the corridors are not pleasing and the carpet cleaner smells in the room are not good . The View is Amazing of the lake and mountains . The location is good walking into the centre of town . Did not use facilities at the hotel .
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities
Enjoyed our stay. The rooms are in need of a refurb but staff were lovely and easy location
Stayed 2 nights in Sep 2025