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Phoenix Hotel Pyeongchang

4.0 star property
Phoenix Hotel Pyeongchang delivers adventure and relaxation near Phoenix Park Ski Resort with family-friendly amenities for all seasons

Choose dates to view prices

Located near Phoenix Park Ski Resort, Phoenix Hotel Pyeongchang offers ski-in/ski-out access and year-round activities like golf and bowling. Enjoy authentic Korean dishes at seven restaurants, relax in the sauna, browse on-site shops, and stay connected with WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿2,040
฿2,244 total
includes taxes & fees
25 May - 26 May

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About this property

Phoenix Hotel Pyeongchang

  • Upscale family-friendly hotel near Phoenix Park Ski Resort
  • Located close to Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car, Phoenix Hotel Pyeongchang provides a golf course, a bowling alley and a corner/local shop. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. For some rest and relaxation, visit the sauna, and indulge in a manicure/pedicure, a body treatment or a facial. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Korean cuisine and more. Enjoy the gym, as well as activities, such as sledging, snowboarding and ecotours. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and 2 coffee shops/cafes.
  • Other perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), an electric car charging station and a water park (surcharge)
    • A children's club (surcharge), a 24-hour front desk and a computer station
  • Room features
  • All 131 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as safes and sound-insulated walls.
  • Other conveniences in all rooms include:
    • Down duvets and rollaway/extra beds (surcharge)
    • Bidets, hairdryers and shampoo
    • 43-inch TVs with cable channels
    • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Similar properties

Down duvets, individually decorated, individually furnished
Phoenix Resort Pyeongchang
Pyeongchang
  • Spa
  • Pet-friendly
  • Water slide
  • Parking included
8.0 out of 10, Very good, 1,000 reviews
The price is ฿1,927
฿2,120 total
includes taxes & fees
3 Jun - 4 Jun
Phoenix Resort Pyeongchang
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday and Wednesday:
  • Sauna
The following facilities are closed on Wednesday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 40000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 39000 for adults and from KRW 25000 for children
  • Rollaway bed fee: KRW 40000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Phoenix Hotel Pyeongchang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Phoenix Hotel Pyeongchang?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Phoenix Hotel Pyeongchang on 25 May 2026 start from ฿2,040, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Hotel Pyeongchang?

Self-parking is free at this property.

What time is check-in at Phoenix Hotel Pyeongchang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Hotel Pyeongchang?

Checkout is at 11 AM.

Where is Phoenix Hotel Pyeongchang located?

Located in the mountains, this Pyeongchang hotel offers ski-in/ski-out access, and is within a 5-minute walk of Phoenix Park Ski Resort, Phoenix Pyeongchang Luge Land and Phoenix Pyeongchang Cable Car. Phoenix Blue Canyon and Phoenix Country Club are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.4

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 507 out of 867 reviews
Rating 8 - Good. 223 out of 867 reviews
Rating 6 - Okay. 75 out of 867 reviews
Rating 4 - Poor. 33 out of 867 reviews
Rating 2 - Terrible. 29 out of 867 reviews

Reviews

Verified

8/10 Good

Yu

Liked: Cleanliness
Disliked: Amenities
It's at the centre of the ski resort, so very convenient to go anywhere, dining, shopping or skiing.
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Yong Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's clean and the breakfast is grea

It's clean and the breakfast is great. It seems like it would be good to extend the face-to-face check-in.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wallie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and accessibility
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

MARYAM

Liked: Cleanliness, staff & service, amenities
The hotel rooms and hallways need upgrades and updating but the location and the views are stunning! The facility itself is superb.
Stayed 9 nights in Jan 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in renovated superior double room that was very clean and neat. No bath but spacious shower.
Verified

10/10 Excellent

De Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid more for a mountain ski slope facing side. The view was great, however at night when they turn on the snow machines for the entire night, you can hear the loud drone from these machines.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Deborah

Liked: Property conditions & facilities
The hotel is beautiful and in a great location. The room was not as clean as I hoped with hair in the sink and shower. The door did not open correctly. We were four and only received one towel, we did receive extra upon request. Beds were not the most comfortable. The hotel holds several events and during this time guests cannot use exits or make use of the only bar available. I was surprised with the lack of options at the hotel for coffee/snacks and drinks.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities
Great facilities for skiing
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Ngan

Would
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, clean quiet and close to the lift.
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Sung Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ski resort in Korea

Gave me a free upgrade and wonderful service it was unforgettable trip two thumbs up
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jonar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room in front of the slope/snow park. View was majestic!
Verified

10/10 Excellent

Doo Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is kids friendly and good environment for family. The room condition was excellent and comfortable. Overall satisfied!
Stayed 2 nights in Jul 2023
Verified

2/10 Terrible

Choon Sheng

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!
Verified

10/10 Excellent

sun kyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋아요

좋아요
Stayed 1 night in Sep 2023
Verified

6/10 Okay

agnes

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff should be better verse in English. Housekeeping hung up on me when I asked for extra towels in English.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unpleasant experience

Staffs(espeically some of front desk) seems unprofessional and very unfriendly. Managing is look unorganized at all.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

SUNGOOK

Liked: Cleanliness, staff & service, amenities
깨끗하고 11층산전망 조용해요 아침 산위로 해뜨는것도 좋아요
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jaesun

Liked: Staff & service, amenities
뷰가 좋아요 근데 외국인 고객이 좀 시끄럽네요
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

heung keyu

Liked: Cleanliness, staff & service, amenities
객실이 깨끗하고 넓었습니다 다만 조금 아쉬웠던것은 입실할때 프론트가 다른곳(콘도)과 함께 운영이 되어서 헤갈렸습니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sungyel

Liked: Cleanliness, staff & service, amenities
칮널하구 아주 만족합니다
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고, 조식도 맛있는 곳
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

JIHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
침구 편하고 암막커튼 빛 완벽차단해줘서 숙면 취하고 푹쉬다왔어요~ 부대시설, 주변관광지 다 만족해요
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Taekyung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불결한 청소상태 및 프론트데스크의 미숙한 운영으로 체크인 지연이 1시간30분 이상됨. 하지만 책임자의 안내 및 사과는 듣지 못함
Stayed 2 nights in Jan 2025