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"Friendly staff "

"Legitimate 5 star hotel. Staff were very good. Meals so so but timely. The Marina district is good if you are a walker or runner. Easy, clean and feels safe. "

"Just amazing"

"This is my second time staying at Los Arcos. I love the area and how everything is walking distance. Hotel itself could probably use a remodel, but I don’t mind it at all! I’ll stay here again next year! "

"Friendly people, amazing views and lots of activities to do"

"Love the resort, and we will come back."

"My family of three stayed at Melia Puerto Vallarta in September 2025 for five nights, and we had such a wonderful experience. From the moment we arrived, all the staff was incredibly welcoming and friendly throughout our entire stay. For my birthday, we made a reservation at Tauro, their steak restaurant on-site. The food was delicious, but what truly stood out was the amazing service. Our toddler wanted to play outside the restaurant, and the waitress noticed we were struggling to enjoy our meal. She kindly offered to play with him just outside, where we could still see him through the window. Thanks to her kindness, I was able to fully enjoy my birthday dinner—something I’ll never forget. There are so many fun activities for kids, including a playground that my son loved. It’s definitely a great resort for families, with plenty of amenities for children. On top of that, the staff went above and beyond on my birthday by decorating our room with balloons and surprising us with dessert. I felt so special and appreciated. I highly recommend Melia Puerto Vallarta, especially for families looking for both relaxation and kid-friendly fun."

"The Spa was outstanding. Not the largest and I've been to others with more amenities but the service was amazing. My mom, sister and I loved it so much we did treatments the next day as well. Everyone was extra attentive and our "

"Loved our stay on the premium level. "