Novotel Puerto Montt

Property class: 4

Choose dates to view prices

You can look forward to laundry facilities, a gym and a sauna at Novotel Puerto Montt. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Laundry room
  • 24/7 front desk
The current price is ฿3,382
฿3,382 total
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, two chairs, a small table, and a view of the sea.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a television, and a view of the sea.

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a coffee maker.

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a phone, and a window with a view.

Superior Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a television, and a window with curtains.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Puerto Montt, Novotel Puerto Montt is connected to a shopping centre. Pelluco Beach and Puntilla Tenglo Beach are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Paseo Costanera and Dock. Casa del Arte Diego Rivera and Galería y Centro Cultural Bosque Nativo are also worth visiting. Visit our Puerto Montt travel guide
Map
Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245

What's nearby

  • Mall Paseo Costanera
    1 min walk - 0.1 km
  • Dock
    6 min walk - 0.5 km
  • Casa del Arte Diego Rivera
    6 min walk - 0.5 km
  • Puerto Montt Cathedral
    6 min walk - 0.6 km
  • Plaza de Armas
    6 min walk - 0.6 km

Getting around

  • La Paloma Station
    7 min drive
  • Puerto Montt (PMC-Tepual)
    30 min drive

Restaurants

  • Club Alemán de Puerto Montt
    5 min walk
  • Bar 264
    5 min walk
  • Starbucks
    1 min walk
  • Cafe Del Mar
    1 min walk
  • Clover
    3 min walk

About this property

Novotel Puerto Montt

  • Upscale hotel connected to a shopping centre
  • Take advantage of laundry facilities, a gym and a sauna at Novotel Puerto Montt. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), coffee/tea in reception and a 24-hour front desk
    • A lift, smoke-free property and luggage storage
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 95 rooms include amenities, such as free WiFi, safes and minibars.
  • Other amenities include:
    • Free infant beds and free extra beds
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with baths and hairdryers
    • Housekeeping and phones

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฿2,131 total
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Frequently asked questions

Is Novotel Puerto Montt pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CLP 59500 per stay and a fee of CLP 23800 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Puerto Montt?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Puerto Montt on 30 Oct 2026 start from ฿3,382, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Puerto Montt?

There is free parking nearby.

What time is check-in at Novotel Puerto Montt?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at Novotel Puerto Montt?

Checkout is at noon.

Where is Novotel Puerto Montt located?

Located in the heart of Puerto Montt, this hotel is within a 5-minute walk of Mall Paseo Costanera and Antonio Felmer Museum. Casa del Arte Diego Rivera and Dock are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Puerto Montt Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 149 out of 256 reviews
Rating 8 - Good. 66 out of 256 reviews
Rating 6 - Okay. 25 out of 256 reviews
Rating 4 - Poor. 7 out of 256 reviews
Rating 2 - Terrible. 9 out of 256 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. We had a great view of the bay and enjoyed lots of day trips from it. It’s also part of an indoor mall in case you need to do any shopping. We would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Amazing waterfront views, a great breakfast and very friendly staff
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to relax for a couple of days in a place that matches our usual standards for comfort and service.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great staff and nice accomodations
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spectacular view
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view and the service!
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, clean and super comfy. Love it
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Not the friendliest
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area.
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice location

Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement....
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!!
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was amaising, the girls from reception were very nice and helpfull, the parking spot very safe. Neg. The restaurant where the breakfast was served, Didn't have enough tables and the service was very poor.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good but not very much

The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel).
Stayed 4 nights in Feb 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Room comfort

2nd Stay in 3 weeks - this time wasn't as good.

We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :)
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
The hotel staff was great and very helpful. The hotel could use an upgrade. The rooms were outdated, the drain was very slow in the sink, the bathroom was old and worn, the carpet felt old and grungy. The breakfast was large, but it's a big hotel, so they are serving a lot of people. The food was not very good. The eggs were undercooked and cold and they needed at least two more coffee urns (there was always a line for coffee). The pastries were cold and store bought. But the worst is the parking. It's underground beneath the hotel and it's shared with a shopping mall... during the day it's very difficult to find parking and then in the evening, they lock it up so you have to find a security officer to open a gate to get in. I don't know how one person (without assistance of another person to get out of the car to find help) would manage. Then you have to bring your ticket to the front desk to get a validated ticket before you drive out. Inconvenient for sure. I wouldn't stay at this hotel again. it looks better online than it is in person.
Stayed 1 night in Jan 2026