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Hotel Isabel

3.0 star property
Family-friendly hotel with free valet parking and fitness centre

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
Business centre
Handrails in hallways
In-room safe, blackout curtains, iron/ironing board, free WiFi
Hallway
Hotel Isabel sits in the heart of Puebla Historic Center, offering the perfect base for discovering the city's rich history. Guests can unwind on the garden terrace after a day of exploration or head to the arcade/game room for a friendly match of table tennis.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
The current price is ฿1,531
฿1,822 total
includes taxes & fees
1 Oct - 2 Oct

Room options

Check availability for these dates

Tonight
Sept 30 - Oct 1
Check availability for tonight Sept 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Wardrobe
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Wardrobe
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout curtains
Jetted bath
Private bathroom
Separate bath and shower
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
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About the area

Puebla Historic Center, a neighbourhood in Puebla, is home to Hotel Isabel. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks and Africam Safari is a popular area attraction. Travelling with kids? Consider National Museum of Mexican Railroads and Museo del Ferrocarril. Guests love the hotel's central location.
Visit our Puebla travel guideOpens in a new window
Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 3 min walk - 0.3 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Convention Center - 12 min walk - 1.0 km
  • Centro Expositor - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪La Mestiza - ‬2 min walk
  • ‪Frenchies Café - ‬2 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Isabel provides a terrace, a garden and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, valet parking and extended parking
  • Full breakfast (surcharge), ping pong and 1 meeting room
  • Smoke-free property, a lift and a table football
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Isabel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • 47-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Isabel?

As of 30 Sep 2025, prices found for a 1-night stay for 2 adults at Hotel Isabel on 1 Oct 2025 start from ฿1,531.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Isabel?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Bello Museum, Zócalo de Puebla and Puebla Cathedral. Los Sapos Bazaar and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Reviews

Hotel Isabel Reviews

9.0

Wonderful

9.2

Cleanliness

10

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 654 out of 1014 reviews
Rating 8 - Good. 247 out of 1014 reviews
Rating 6 - Okay. 65 out of 1014 reviews
Rating 4 - Poor. 20 out of 1014 reviews
Rating 2 - Terrible. 28 out of 1014 reviews

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó hospedarme aquí, ya que pude disfrutar toda la zona centro caminando.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente ubicación
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Tuene muy buena ubicacion, todo esta cerca
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy seguro,limpio ,el personal muy amable, la comida del restaurante muy rica
Stayed 2 nights in Jul 2025

10/10 Excellent

Irbin Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente lugar para quedarse, el personal muy amable, atento en todo momento, está céntrico y las habitaciones muy limpias, 100% recomendable.
Stayed 1 night in Jul 2025

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, property conditions & facilities
Bonita experiencia
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción en cuanto a la relación calidad-precio, además, la ubicación es muy buena, a unos metros del centro y muchas opciones de restaurantes y lugares para conocer en los alrededores.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosaura

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Jul 2025

8/10 Good

Carlos Alberto

Liked: Staff & service, amenities, property conditions & facilities
Cuenta con una inmejorable ubicación, a unos pasos de la Catedral y restaurantes, recomendación… tener más cuidado con los detalles de la limpieza en la habitación, el personal excelente en su disposición de ayudar.
Stayed 1 night in Aug 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen hospedaje.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alfonso

Excelente hotel y ubicación.
Stayed 1 night in Jun 2025

10/10 Excellent

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta cada que voy a puebla, hospedarme ahí, me siento muy segura y tranquila en mi estadía, además que el servicio es muy óptimo y de calidad
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion, trato miy amable
Stayed 2 nights in Jun 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service
Good place, it just needs some updates, but the staff is so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio súper barato
Stayed 2 nights in Aug 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and excellent service. The dining was also great.
Stayed 2 nights in Jul 2025

6/10 Okay

Ana

Liked: Staff & service, property conditions & facilities
Hotel muy céntrico, el cuarto era muy pequeño y la cama algo incómoda pero para el precio que pagué está muy bien.
Stayed 1 night in Jul 2025

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Es muy accesible para visitar el centro de Puebla
Stayed 1 night in Jul 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kindness, place is very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, cleanliness. No 24 hr room service
Stayed 1 night in Jul 2025

10/10 Excellent

Armando José Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desde la llegada en la recepción todo bien, 3l valet parking, la habitacion limpeza y la atención del.pwrsonal el restaurante bien y el.mesero excelente persona muy amable
Stayed 2 nights in Aug 2025

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Stayed 2 nights in Jun 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Está totalmente remodelado Las camas y almohadas súper cómodas Y el baño nuevo y limpio La verdad una excelente opción y sobre todo económico y a unos pasos de la catedral
Stayed 1 night in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, hotel limpio, céntrico y agradable
Stayed 2 nights in May 2025

10/10 Excellent

Maria de Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 3 nights in Jul 2025