Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Learn about Expedia Rewards
Feedback

HOTEL SANTIAGO

2.5 star property
Hotel with free parking, steps from Zócalo de Puebla

Choose dates to view prices

HOTEL SANTIAGO, in Puebla Historic Center, offers essentials for a smooth stay: in-room WiFi, free self parking, and a 24-hour front desk for constant assistance. This smoke-free hotel also features an elevator for easy access.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hairdryer
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Suite, 1 King Bed, Terrace, City View | View from room

Four Points By Sheraton Puebla

Puebla
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 1,145 reviews
The price is ฿1,935
฿2,302 total
includes taxes & fees
10 Nov - 11 Nov
Four Points By Sheraton Puebla
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 2 min walk - 0.2 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Centro Expositor - 13 min drive - 3.4 km
  • Angelopolis Commercial Center - 14 min drive - 4.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk
  • ‪The Italian Coffee Company - ‬3 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla
Close to Puebla Cathedral, HOTEL SANTIAGO has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A lift, a front desk safe and smoke-free property
  • A 24-hour front desk
Room features
All guest rooms at HOTEL SANTIAGO include comforts, such as 24-hour room service, as well as amenities, such as free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Similar properties

Bar (on property)

Hotel Isabel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,002 reviews
The price is ฿1,005
฿1,196 total
includes taxes & fees
1 Dec - 2 Dec
Hotel Isabel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 260 metres
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift (100 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

Is HOTEL SANTIAGO pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOTEL SANTIAGO?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; check-in end time: 4:00 PM. After-hours check-in is not available.

What time is check-out at HOTEL SANTIAGO?

Checkout is at noon.

Where is HOTEL SANTIAGO located?

Located in Puebla Historic Center, this hotel is steps away from Bello Museum, Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Santo Domingo Church are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

HOTEL SANTIAGO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 151 reviews
Rating 8 - Good. 39 out of 151 reviews
Rating 6 - Okay. 6 out of 151 reviews
Rating 4 - Poor. 3 out of 151 reviews
Rating 2 - Terrible. 0 out of 151 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went far and beyond to make us feel welcome.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Zócalo de Puebla Centro/Catedral de Puebla

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Stayed 1 night in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Imeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execelente ubicación todo a unos pasos, catedral, jardines, restaurantes, tiendas, bancos y todo muy seguro, seguramente regresaré
Stayed 5 nights in Oct 2025

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
right in the heart of time square lots or restaurants to choose from
Stayed 1 night in Oct 2025

10/10 Excellent

DEMETRIO DENNIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO SUPER CERCA Y BIEN TRANQUILA LA ZONA 100% RECOMENDABLE
Stayed 3 nights in Oct 2025

10/10 Excellent

victor manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia,el personal muy amable tiendas y restaurantes cerca
Stayed 2 nights in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien excepto por el agua que la presión subía y bajaba y por consiguiente la temperatura El internet también muy inestable
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, agradable, excelente ubicación, personal muy amable.
Stayed 2 nights in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unos pasos del zócalo, limpieza y amabilidad del personal
Stayed 1 night in Sep 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación a unos pasos del zócalo, habitación limpia
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Amabilidad y limpieza.
Stayed 1 night in Sep 2025

10/10 Excellent

alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amables
Stayed 1 night in Aug 2025

4/10 Poor

Saul

Liked: Cleanliness
Solo para salir del paso, las habitaciones son muy pequeñas para el precio y se escucha todo el escandalo de las otras habitaciones, mi esposa y yo no pudimos dormir bien en nuestra estancia.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, tranquilo y accesible
Stayed 1 night in Jun 2025

10/10 Excellent

DEMETRIO DENNIS

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien desde mi llegada, un hotel muy tranquilo y el personal muy amable
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Exelente lugar para descansar
Stayed 1 night in Jul 2025

10/10 Excellent

Giovanna Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Siempre la mejor atención, limpieza y serviciales
Stayed 2 nights in Jul 2025

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jul 2025

8/10 Good

Arleta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien solo que las camas son duras
Stayed 1 night in Jun 2025

10/10 Excellent

Diana Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, muy cerca de la catedral. Habitaciones limpias y el personal amable
Stayed 2 nights in Jun 2025

6/10 Okay

Santiago

Liked: Cleanliness
Lo que no me agradó del hotel es que todo el tiempo hay mucho ruido y se logra escuchar de habitación en habitación.
Stayed 1 night in Jun 2025