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"Great stay"

"Second time staying @ this location and it was great. Room was clean and the kids enjoyed the indoor pool"

"Clean room, roomy shower. Everything was great. Had a minor issue with ac, staff took care of it right away."

"Excelente todo y la recepcionista muy amable. I love chicago"

"I was unable to check in due to an issue with my reservation. The room was listed online at one rate, but when I arrived at the property, I was informed that a significantly higher rate would be required. The staff was unable to offer a satisfactory solution or assistance regarding the discrepancy. It also took a considerable amount of time to reach someone for help after arriving at the property. Overall, the experience was frustrating, and I was disappointed with the level of customer service...

"I know it was build in 1842 but it was nice of the rooms have a small fridge and moa coffee maker."

"Lukewarm water for shower. Stale cigarette smell in hallways and elevator. Staff members were very nice. Didn’t not use amenities or eat breakfast."

"Was fine for a place to sleep"

"Room smelled a little bit like a dog stayed there."

"Pool was not open, with no plan to reopen as of 6/26. Stray hairs found throughout room. Staff was helpful when you could find someone. Room was musty, and ice machine didnt work when tried using. Overall ok stay, pet friendly. Ac worked well."

"great clean"

"Great place to stay overnight for business trip."

"As advertised."

"The hotel was well maintained but very dated. The room wall AC blew the air across the bed which is probably not good for people with sinus problems. The staff were cordial and helpful. "

"Room clean, facilities well maintained."

"The staff was very helpful and courteous."

"Very clean. Lovely outdoor space for coffee and drinks. Such an ease to check in and customer friendly staff"

"i liked the 75 cent coke machime"

"Issue with AC,"