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"Hotel and room were impeccable. Staff so helpful and friendly."

"Good old fashioned customer service. Not the newest facility but you don't need brand new when its well maintained and properly staffed."

"Beautiful hotel! The town is amazing. Laken and Brian are wonderful staff members! This is our stop to and from TN! Nice relaxing stop!"

"Very first class, enjoy my stay"

"Nice place for the cost. Friendly staff"

"Spacious room and clean. Perfect location for visiting Big Stone Gap. Hot breakfast available. Stayed on 2nd floor, could hear walking on floor above me."

"Our room was clean and the staff we dealt with were very friendly and helpful. The complimentary breakfast was awesome. There was so much variety and if you couldn't sit down for breakfast they had Go Bags. You could put a muffin and a piece of fruit to eat later and take it with you. That's such a wonderful service for business travelers. The young lady managing the breakfast was always busy making sure things were readily available. (Be sure to tip her for her good work) She showed us how the...

"The breakfast was excellent"

"No real help. Complain about heat and now I am fighting for a refund after getting DOUBLE charged for not staying the full nights there"

"The property was clean and just as advertised. The owner was also very flexible in extending our check out time by a little bit since the checkout time was 10 and we had a funeral at 1, leaving us with 3 hours of downtime. We were all very appreciative and would leave a higher review if possible!"