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Reviews of Residence Inn by Marriott Portland Clackamas

3 out of 5
Residence Inn by Marriott Portland Clackamas
9191 SE Sunnyside Road, Clackamas, OR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 85 reviews" "
Rating 8 - Good. 12 out of 85 reviews" "
Rating 6 - Okay. 5 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I always find really good deals for me and my family..
Stayed 1 night in May 2024

10/10 Excellent

Martha, White Salmon

Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay! Perfect for traveling
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This is where I will continue to stay when traveling to the Portland area.
Stayed 1 night in Apr 2024

10/10 Excellent

caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a super nice room, we had a King Suite and it would be perfect for someone's business trip. Big work space, cute little kitchen. The included breakfast was nicer than average.
Stayed 1 night in Mar 2024

10/10 Excellent

Jover

Liked: Cleanliness, staff & service, property conditions & facilities
Everything!
Stayed 1 night in Mar 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. I will definitely be staying again.
Stayed 1 night in Mar 2024

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff are great. The only negative was the max station is directly behind the hotel and felt a little uneasy at night time in the parking lot coming and going.
Stayed 5 nights in Mar 2024

10/10 Excellent

Dawn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and very friendly staff!
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I complimented the staff at the front desk upon my departure. This hotel is one of the cleanest, most customer focused I have used in years. Highest recommendation and when my travels take me to the Portland area, I will use it.
Stayed 1 night in Mar 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This provides easy access to Portland and offers nearby shopping and dining. Very clean rooms and facilities. We would definitely stay again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and rooms, clean and spacious. Walking distance to many restaurant choices.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stay due to our power going out. It was a nice room and they had all the amenities. Breakfast was great as well.
Stayed 1 night in Jan 2024

8/10 Good

Thomas, Portland

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yohanes

Stayed 3 nights in Dec 2023

10/10 Excellent

Dionne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arleth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so friendly and professional. Rooms so nice and clean. Came from FL on 12/12/23. Left 12/18. Would 1000 percent recommend this hotel. So close to everything. Staff was extremely helpful. Great breakfast. ❤️❤️❤️😊😊 All around great place
Stayed 6 nights in Dec 2023

10/10 Excellent

Igor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym, pool, service, cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Stayed 1 night in Dec 2023

8/10 Good

Tami

Liked: Cleanliness

8/10 Good

Connie

Stayed 3 nights in Nov 2023

8/10 Good

Cecibel, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Nov 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Well-designed room. Only flaws I saw were created by other people staying in the hotel, and unfortunately occurred right before I entered the elevator. I'm sure the staff promptly fixed the situation when they realized, as the rest of the hotel was in orderly condition. Breakfast was great for a continental breakfast, with a myriad of options.
Stayed 1 night in Nov 2023

6/10 Okay

Stella, NY

Stayed 5 nights in Nov 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect easy place to sleep for a family Thanksgiving nearby.
Stayed 1 night in Nov 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Great staff.
Stayed 3 nights in Nov 2023

6/10 Okay

Kurt, Kirkland

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are spacious and well-equipped, including a fridge and kitchen. Unfortunately, room service did not come on the second day. There were some adult guests whose mental stability seemed questionable, making it difficult for a family with a little one to feel safe after witnessing a lobby altercation. On a positive note, the pool area was well-maintained. The breakfast staff demonstrated a genuine care for their job and were helpful in presenting the food items for the morning buffet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean & convenient
Stayed 2 nights in Oct 2023
Response from Ryan at the front-desk on 22 Oct 2023
We're glad you enjoyed your stay. Hope to see you again at the Residence Inn Clackamas.

10/10 Excellent

Marielle

Stayed 1 night in Oct 2023

10/10 Excellent

julie

Stayed 2 nights in Oct 2023
Response from Ryan at the front-desk on 16 Oct 2023
We're glad you enjoyed your stay! Please visit us again at the Residence Inn Portland Clackamas.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ryan at the front-desk on 16 Oct 2023
We hope you come back again to the Residence Inn Portland Clackamas.

10/10 Excellent

Kaulana

Stayed 3 nights in Aug 2023
Response from Ryan at the front-desk on 16 Oct 2023
We're glad you enjoyed your stay at the Residence Inn Portland Clackamas. Hope to see you again!

6/10 Okay

phuong

Stayed 5 nights in Aug 2023

10/10 Excellent

Donna

Stayed 7 nights in Aug 2023
Response from Ryan at the front-desk on 16 Oct 2023
Hope to see you again at the Residence Inn Portland Clackamas.

10/10 Excellent

Deann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable and lots of little extras that made the stay awesome
Stayed 1 night in Aug 2023
Response from Ryan at the front-desk on 16 Oct 2023
We hope to see you again!

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
It was conveniently located and very clean and quiet
Stayed 1 night in Aug 2023
Response from Ryan at the front-desk on 16 Oct 2023
We're glad you enjoyed your stay. Hope to see you again soon at the Residence Inn Portland Clackamas.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor. Stay here!
Facility is excellent. Very good looking. Spotless. King suite beautiful and spacious. Loved the salt water pool. A real breakfast with many tasty options. Best part was the extra friendly and accommodating people. Five stars!!
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew, Issaquah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for soccer teams!
We have stayed at this hotel twice for soccer tournaments and it’s always been a pleasure. It’s new and very clean. The staff is very friendly. The breakfast is diverse with lots of options. It’s also pretty central to lots of great food options and all the kids soccer games.
Stayed 2 nights in Aug 2023

10/10 Excellent

Billie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jul 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean and all personnel extremely pleasnt and helpful.
Stayed 6 nights in Jul 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and breakfast was good.
Stayed 7 nights in Jul 2023

10/10 Excellent

David, Torrance

Travelled with family
Liked: Amenities
Nice, clean, excellent service, room super clean, professional staff.
Stayed 5 nights in Jul 2023

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay in Clackamas
This is a brand new hotel, located right next to the MAX station at Clackamas Town Center, giving you access to downtown Portland without having to stay there. Being close to the mall is also very convenient in terms of shopping options and lots of great food within walking distance. Our rooms were quiet and very comfortable, well designed and spacious. The staff was incredibly friendly and helpful during every interaction. The only "thumbs down" I can give them is on their breakfast situation. The two mornings I was there, the only hot options were small quiches (which were dried out and crusty), english muffin breakfast sandwiches (also dried out and crusty), and waffles. Their juice machine was also empty broken on most items; the only thing that worked was cranberry juice. I am also used to seeing scrambled eggs, bacon/sausage, potatoes , biscuits and gravy, and so on at a hotel breakfast, so this was really disappointing. It's maybe the only thing that would keep me from staying here again in the future.
Stayed 2 nights in Jul 2023