บ้านต้นไม้ใน Playa del Carmen

"Room was clean just had bad smell in first floor"

"The main issue with a hotel is food, don’t wait anything special, breakfast is ok and the rest is overpriced and small choice."

"I’ve been to this property before, in 2021. The food was better on the previous stay. We were a little disappointed in the view from our casita… it was supposed to be ocean and it was turned towards the pool. The spa was as great as I remember. The staff was always friendly and our pool bartender was the Bomb! The last 2 days of our stay they started construction on the casita next to us very early, waking us up."

"Juan from sur Beach was amazing "

"This property was beautiful on the outside with a great pool scene. It is also conveniently located just steps away from Playa Mamita Beach and 5th Avenue. HOWEVER, internally, the room was quite run down and dirty. Many electrical outlets didn't work. The entire hotel's water was shut of during the middle of the night secondary to reportedly repeated water pump failures explained to me by the manager of the property. There was no blackout curtain to the large sliding door to the balcony. There...

"The suites were spacious, comfortable and the kitchen was very well equipped. We rented a 3 bed penthouse it is did have all that was pictured, though the space is on the roof top with a shared entry for another suite"

"El hotel estaba súper bien ubicado. Todo estaba muy cerca, el acceso a la playa estaba mas conveniente desde el otro hotel pero teníamos rápido acceso y podíamos disfrutar de todos los servicios. El staff muy amable y nos explicaban bien todos los beneficios. La habitación era bastante cómoda y amplia ."

"Clean room"

"This place was amazing. The beach was great. The Pool atmosphere is Poppin. No Kids was a plus and the food is great."

"I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the...