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"Check-in went smooth, room clean. Front desk clerk very helpful and friendly - we asked for additional towels and linen for the couch. She quickly accommodated our request while continuing to be extremely friendly. Later that evening, she was outside shoveling the snow to keep the walkways safe. Breakfast however, was terrible - no orange juice (only an orange blend or something terrible), there was only veggie omlets available - not everyone likes veggies in their omlet. I was able to have an english muffin and a small yogurt but my niece, who was really looking forward to breakfast (there were several hot dishes seen but they were empty) didn't have anything and was very disappointed. No scrambled eggs, no bacon nothing. I would strongly recommend either stating very limited breakfast or have breakfast available (hot dishes). We stayed in December - very cold outside and would have preferred a hot meal for breakfast."