Dear customer. We deeply regret for the inconvenience during your stay with us. We would like to explain that during the rainny season, the mosquitoes in the forest and mountains nearly are increasing naturally, all our rooms have the mosquitoes net and recommend the customers to refrain sitting at the balcony at night. We are green hotel that trying to use less quimical and whitening to our linen and towel, that why their colors are not so white. However, we do accepted your recommends and will certainly correct our services. Again, apologise and Thank you.