Reception

Reviews of Lan Anh Garden Resort

3 out of 5
Lan Anh Garden Resort
Tran Hung Dao Street, Cua Lap Hamlet, Duong To Ward, Phu Quoc, Kien Giang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 17 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

K.L, Selangor, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was newly refurbished so it's rather clean and new. Location wise, it's out of no where . Need to walk about 1km to a proper supermarket. The surrounding is quite dusty due to construction lorry coming in and out to the main road. The lady boss of this resort is very helpful. She is the only person that speaks English in the entire resort.
Stayed 4 nights in Jul 2019
Response from Anna on 6 Aug 2019
Dear Selangor, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. We always appreciate guest's contributions to perfect ourselves more. Looking forward to welcoming you back soon

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful surrounding and room. Excellent staf. Hope they have more options for vegetarian guest especially for breakfast
Stayed 2 nights in Jul 2019
Response from Anna on 6 Aug 2019
Dear Sir/Madam Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. We always appreciate guest's contributions to perfect ourselves more. One more time. Thank you for selecting Lan Anh, as your “home" in Phu Quoc and we wish to welcome you back on your next visit. Looking forward to welcoming you back soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool with many sun beds. Although it was on a quiet street it was quiet. We booked a pool side room. Large in size, bright, looks new and very modern. Bed comfortable. Overall...a quiet resort with a nice pool. Cons...although not a lot...we didn’t find the breakfast very good. Despite the time of arrival we found the food to be cold and unappetizing unless you were have the fresh eggs and pancakes. Didn’t replace hot food very often. Yoghurt and granola would have been nice. Breakfast staff were very friendly. The room was well equipped but found out quickly after using the toilet that there was no toilet roll holder installed in the bathroom and NOT a roll in sight! I had to ackwardly go to the bedroom to find it. Not a good first impression. The cleaning staff could use some pointers on cleaning the room. Dirty dishing were left in the room and not cleaned for 2 days. They spent a total of 10 minutes cleaning the room. No face towels or hand towels supplied at all. We felt that there were some corners being cut where they shouldn’t be for the price we were paying.
Stayed 4 nights in Dec 2018

8/10 Good

may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

6/10 Okay

Laura, USA

Liked: Cleanliness, staff & service
Good, not great
We had a nice stay, but the location isn't ideal, as it is a 10 min walk to the beach and a taxi ride to town. There are a number of restaurants that are nearby, even across the street. The front desk person wasn't very friendly or helpful until we were packing to go, and then she was much more friendly, not sure what else was going on, but hoping it wasn't just turning on the charm to get a happy review.
Stayed 3 nights in Jan 2018

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Our stay at Lan Anh Garden was great! The staff was very friendly and service minded. The rooms were clean and comfortable, and the pool area was really nice and peaceful. We could walk to a lot of restaurants and the hotel was close to a nice beach.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Was pretty good for the price but we left because the bed was rock hard, which was extremely uncomfortable to deal with a back injury. There is a pool but it is small and not very clear. Cool little hotel for the price though!

10/10 Excellent

Tung Pham , Atlanta, GA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel closed to airport
Tat ca nhan vien hay nguoi quan ly Khach San o day Dieu tot , lich Su tiep dai an can

8/10 Good

Andrew, Birmingham

Liked: Staff & service, property conditions & facilities
Lah anh garden
Great stay. Nice clean basic hotel. Close walking distance to beach, restaurants & bars. Staff were very helpful

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden resort
Lan Anh Garden Resort is a little piece of paradise located on Phu Quoc island. As the name applies, the landscaping is phenomenal. You will be surrounded by beautiful flowers and plants with many areas to lounge around and enjoy the fresh breezy island air. The bungalow room was spacious and equipped with an airconditionair and ceiling fan so you are always at a comfortable temperature. The beds have mosquito nets to keep the pests away while you sleep on clean luxurious beds. The bathroom was a highlight as it was quite large and well lit. The shower portion had an open ceiling so you can enjoy views of palm trees and blue sky as you shower. The water temperature was always working properly and the shower head made the water feel like warm kisses from rain. Also, having the open ceiling meant that the bathroom always dried quickly. Lan Anh has a great pool surrounded by comfortable lounging chairs and pretty flowers. The pool was warm and clean and te hotel provided large towels to use to dry yourself off after a refreshing swim. This hotel has a free breakfast every morning, they offer laundry service, and they rent motorbikes as we This resort is about a 10 minute walk to Long Beach. We had a lovely stay at this resort and ended up extending our reservation. The staff were helpful, friendly, and accommodating. We would recommend this place for anybody who wants to visit beautiful Phu Quoc island.
Dear Anonymous, Thank you for your review. We're very glad about that, you feel satisfied when staying at Lan Anh Garden Resort. We are grateful, when receiving praises from you. We always appreciate guest's contributions to perfect ourselves more. One more time. Thank you for selecting Lan Anh, as your “home" in Phu Quoc and we wish to welcome you back on your next visit. We wish you have more happiness and success in your life. Warm regards.

10/10 Excellent

Flemming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for money
Best value for money. Fantastic hotel in the town and very quiet by the pool. Great for families. Very friendly and helpful staff. Great breakfast.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
溫馨的渡假屋
感謝負責人Anna和員工熱情款待和幫助。在這裡住了三個晚上,我們感覺很溫暖,彷彿生活在一個大家庭裡。這個度假村舒適乾淨。感謝每位員工的辛勤工作,我們才可以享受這個住宿的好地方。
Stayed 3 nights in Apr 2019
Response from Anna on 19 May 2019
Dear Eva, Xin Chao, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. We always appreciate guest's contributions to perfect ourselves more. One more time. Thank you for selecting Lan Anh, as your “home" in Phu Quoc and we wish to welcome you back on your next visit. , Looking forward to welcoming you back soon . Best Regards,

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Ms Anna on 9 Apr 2019
Dear Vincent, Vincent . We hope and we wish to welcome you back on your next visit. We wish you have more happiness and success in your life. Best Regards, Anna Ms

8/10 Good

Marie-Pierre

Liked: Cleanliness, staff & service
Très bon séjour
Hôtel agréable, belle piscine et près de la plage. Attention lors de la réservation : 2 types de chambres avec un confort très différent !
Stayed 3 nights in Feb 2019
Response from Ms Anna on 9 Apr 2019
Dear Marie-Pierre, Xin Chao, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. Thank you for your review. We're very glad about that, you feel satisfied when staying at Lan Anh Garden Resort. We are grateful, when receiving praises from you. We always appreciate guest's contributions to perfect ourselves more. One more time, on behalf of all Lan Anh Garden Resort employees, we would like to thank you for your suggestions. We hope and we wish to welcome you back on your next visit. We wish you have more happiness and success in your life. Best Regards, Anna Ms

10/10 Excellent

philippe, rive de gier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personnel au top ,le service nettoyage est super et le dynanisme de la patronne
Stayed 13 nights in Feb 2019
Response from Ms Anna on 9 Apr 2019
Dear philippe, Xin Chao, Thank you for staying with us and posting your review. We are delighted that we could offer you our great personalized service and hopefully we were also able to create some memorable moments throughout your stay. Thank you for your review. We're very glad about that, you feel satisfied when staying at Lan Anh Garden Resort. We are grateful, when receiving praises from you. We always appreciate guest's contributions to perfect ourselves more. One more time, on behalf of all Lan Anh Garden Resort employees, we would like to thank you for your suggestions. We hope and we wish to welcome you back on your next visit. We wish you have more happiness and success in your life. Best Regards, Anna Ms

8/10 Good

maths

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En oas.
En oas och nära tillo det mesta.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelanlage ist sauber und hat einen tollen Pool. Scooter konnten unkompliziert gemietet werden. Frühstück ist sehr abwechslungsreich. Zum schönen Strand sind es nur 8 Minuten zu Fuss Schade dass wir für eine verlängerte Nacht ein par Dong mehr bezahlen mussten, als wenn wir es online gebucht hätten.
Stayed 5 nights in Jan 2019

10/10 Excellent

ilo kaisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks was a wonderful stay, friendly stuff, good restaurant 🤗
Stayed 5 nights in Dec 2018

8/10 Good

TAKAMICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プールビューをオーダーしても見えない場合があります
プールビューでオーダーしましたが、満室とのことで思っていた部屋に泊まれませんでした。残念でした。 プール側ですが、プールとの間に壁があり、写真とは違うイメージの部屋になる場合があります。 そのことを最初に丁寧に説明してくれました。スタッフは親切です。 部屋は清潔で、掃除がしっかりされていました。 レンタルバイクがあります。チェックアウト後は借りられません。 近くにレンタルバイク屋があると言われましたが、看板はあっても、実際はバイクがない所ばかりでした。15分以上歩いてもなく、タクシーを使って探しました。
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かに過ごせ最高のホテル
立地、雰囲気、リゾート感、朝食全て最高でした。ロングビーチも徒歩で約5分ほどで、立地も良く、ホテルでは静かに過ごすことができる。
Stayed 3 nights in Dec 2018

10/10 Excellent

J, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing. Could not imagine staying at a better place. Strongly recommend this place for anyone coming to Phu Quoc. The staff are truly great people and they gave the best service anyone could ask for.
Stayed 3 nights in Dec 2018

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personligt, trevligt och en lugn grönskande oas
Ett väldigt trevligt hotell med personlig service. Litet en liten bit från Duong Dong, vilket är bra då du är en väldigt intensiv och stimmig stad (kan ha berott på det kinesiska nyåret pga mycket inhemska turister). Många restauranger med god mat i närheten och fin strand nedanför. Mycket trevlig frukost varm och kall, inte så mycket bröd och pålägg dock. Hårda sängar och trångt på rummet med två stora sängar, men ändå ok.

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Markku

Liked: Cleanliness, staff & service, room comfort
Rauhallinen hotelli
Rauhallinen hotelli n. 500 metriä rannasta. Oma uima-allas ihan ok. Kaikki huoneet eivät ole samanlaisia, vaikka taso olisi sama. Osasta kylpyhuoneista puuttuu katto suihkun kohdalta, joten tuuletus toimii. Yleisvaikutelma siisti, mutta hieman jo kulunut. Aamupala ok, hedelmiä saisi olla enemmän. Henkilökunta ystävällistä ja avuliasta.
Stayed 3 nights in Jan 2018

10/10 Excellent

Lars, Åstorp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett paradis
Fantastisk ställe där lugnet infaller sig! Frukosten är fantastiskt med goda pannkakor och omeletter, ett extra plus för dom goda marmeladerna. Rummet var stort och fint. Poolen var ren och precis lagom temperatur. Badhanduk fick man ta med sig överallt. Att Lan Anh Garden Resort är bara ett tvåstjärnigt hotell är för mig en gåta. Mycket trevlig personal. Ett tips är att hyra en skoter för en billig peng, då man ser ön i sitt eget tempo. Kommer åka dit fler gånger! Rekommenderar Lan Ahn om man vill ha lugn och ro, och om man trivs med att det är familjärt.

10/10 Excellent

jonas, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hade en underbar på denna lilla resort. Mycket trevlig personal och alltid plats vid poolen.