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Reviews of Metro PHX Apartments

3.5 out of 5
Metro PHX Apartments
Phoenix, AZ

Reviews

6.6
Rating 10 - Excellent. 799 out of 1875 reviews" "
Rating 8 - Good. 191 out of 1875 reviews" "
Rating 6 - Okay. 135 out of 1875 reviews" "
Rating 4 - Poor. 196 out of 1875 reviews" "
Rating 2 - Terrible. 554 out of 1875 reviews" "

6.8/10

Cleanliness

6.2/10

Amenities

5.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shelvonne

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
BRING YOUR OWN DOG WASTE BAG.

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I do not like to talk to people over the Phone.Texting customer service is awesome
Stayed 5 nights in Apr 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication with staff afterhours are great
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Free wifi!!
Stayed 3 nights in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are not scared to walk across the freeway, Starbucks is right there.
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There is security.
Stayed 2 nights in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
BobbyQ restaurant is within walking distance.
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly.
Stayed 3 nights in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the i17 freeway
Stayed 2 nights in May 2024

10/10 Excellent

melinda

Liked: Cleanliness, amenities, property conditions & facilities
I had Amazon delivered a packaged to the office. No issues.
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Metro center is up the street. 1 mile
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easily going staff.
Stayed 1 night in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking is convenient
Stayed 2 nights in May 2024

10/10 Excellent

Jamie

Travelled with family and small children, Travelled with partner
Rooms feature a full sized kitchen and that does include a full sized oven which is an extreme bonus for me since i have a small child and need to be able to cook a meal for my family, very convenient! Full sized fridge, dishwasher you get the whole shabang when you stay at metro phx apts!
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easiest checkin process and you never have to worry about going into the office for new keys or anything since you are given a door code...very convenient!!!!
Stayed 1 night in May 2024

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the check in procedure alot
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The only downfall that this hotel might have would have to be the unfortunate surroundings and the amount of homeless people that are just everywhere at all hours. (Which is out of the hotels control) Aside from that I can't think of any complaints directed at the hotel itself. I would recommend this place to friends and family especially with how good the pricing is!!! 👍 The manager Nikki is awesome and she always goes the extra mile to make sure her guests needs are met!!!

10/10 Excellent

Donna

Stayed 2 nights in May 2024

2/10 Terrible

Jose Eder

Liked: Property conditions & facilities
It's was very clean and great impression but I call at night after finishing up work I watch my TV since it said Everytime had premium channels well none of the 2 TVs in my room worked they weren't connected to nothing so I called they said maintenance was going to come fix it well they never showed up I would like to know why
Stayed 1 night in May 2024

10/10 Excellent

Jamie

Stayed 2 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities
The room smelled bad, there were stains on the carpet and couch, roach climbing the wall, no light bulbs in the fixture above the dining table. We were shown another apartment, it was slightly better, but the refrigerator door looked like it had been target practice for someone with a pellet rifle, We decided not to stay at the property and found another place to stay. I requested a refund but received no reply.
Stayed 4 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The loft is extremely spacious giving you the comfort of being in your own home with its 2 bedroom 2 bath full kitchen amd upstairs downstairs floorplan. Its the perfect room choice for a family!
Stayed 2 nights in May 2024

2/10 Terrible

Valerie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

2/10 Terrible

SADÈ

Disliked: Cleanliness, amenities
This place looks nice but its infested with roaches.. like i killed at least 75 not including the ones that got away.smh
Stayed 8 nights in Apr 2024

2/10 Terrible

Janice

Disliked: Cleanliness, property conditions & facilities
Very much bug infested they roaches are aggressive I woke up out my sleep to one crawling on my face and I broke out really bad
Stayed 1 night in May 2024

2/10 Terrible

Jeannette

Disliked: Cleanliness, property conditions & facilities
Place was horrible. People hanging around the front of the complex arguing. Roaches inside. Writting on the wall. Torn couches and stained bed and couch. Broken closet door and broken towel rack. I stayed 30 min until I can find myself a new place.
Stayed 3 nights in May 2024

8/10 Good

Marc

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean rooms friendly ppl
Stayed 1 night in May 2024

8/10 Good

Marc

Travelled with family
Liked: Amenities, property conditions & facilities
Rooms were clean people were friendly
Stayed 2 nights in May 2024

8/10 Good

Theodore

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
By the freeway. Easy to leave.

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You cannot "back up" park your vehicle.

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
By the freeway

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly

10/10 Excellent

melinda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication is 5/5
Stayed 3 nights in Apr 2024

10/10 Excellent

melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Communication is 5/5
Stayed 2 nights in Apr 2024

2/10 Terrible

Marie-Luise

Disliked: Cleanliness, property conditions & facilities
Stay away from this location. The staff seems to be well aware of the situation and corporate does not care. So sad. This property is advertised as a luxury apartment. I am not able to agree. Well equipped kitchen. I am not able to agree. Again, please stay far away from this location.
Stayed 3 nights in Apr 2024

2/10 Terrible

Malita

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our front door wasnt safe, Hole in the door. Our television was broken at arrival. The ceiling were nasty, black with dust. Would not stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

KimberlyRuby

Disliked: Cleanliness, amenities, property conditions & facilities
Found a cockroach
Stayed 1 night in Apr 2024

8/10 Good

melinda

Travelled with family
Disliked: Cleanliness
There have been trash bags and shoes left at the entrance of the building.
Stayed 3 nights in Apr 2024

10/10 Excellent

juan

Stayed 1 night in Apr 2024

10/10 Excellent

Nanette

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property for family
Stayed 1 night in Apr 2024

10/10 Excellent

Nanette

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for family and ther pet friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Nanette

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable place to be just like being at home.
Stayed 1 night in Apr 2024

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They are very friendly love the staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Nanette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the place
Stayed 1 night in Apr 2024

10/10 Excellent

Moses

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The office staff are amazing. Housekeepers will over step boundaries at times but everything predominantly cool
Stayed 1 night in Mar 2024