"We paid for a nonrefundable Room that was overbooked and unavailable for us to stay in so we had to book with another hotel. Front desk told us they could not refund our money and proceeded to book us for the next day even though we told them we did not want it. This was strange and concerning at the same time, we will be notifying Expedia."
"De l’extérieur l’hôtel n’est pas spectaculaire mais aussitôt arrivé dans le hall de la réception c’est bien accueillant. L’ascenseur est très petit, les corridors sont propres . La chambre est petite (lit double) mais rénovée. La salle de bain par contre ne l’est pas, la douche est extrêmement petite, on a bien rit! Le petit déjeuner style buffet est excellent et la dame a l’accueil est très sympathique, L’hôtel est très près du port."
"Here’s a polished version of your review:
Our stay was okay overall, but there were a few disappointments.
We upgraded to a Sea View room, however the outdoor area wasn’t really usable as it had an unpleasant smell and wasn’t somewhere we wanted to spend any time.
Breakfast was good, although there was some confusion as we were initially told it was included, only to find out later that it wasn’t.
The surrounding area is fairly quiet, with not a lot happening within walking distance.
The...
"Rooms clean, have in room fridge and instant coffee. pool nice but they don’t really tell you the rules so if you grab a towel and sit down they make you feel like a criminal. I don ’t mind waiting for the pool attendant to do it but make that clear. The 10 euro spend is fine.
I didn’t love the check in process. You have to wait until exactly 3pm and when you ask about early check in they are not communicative that the rooms are ready so you kind of have to keep asking them even if you are...
"My family and I stayed here for 6 days.
The staff is very friendly and they really look after their guests. Clean facilities. The rooms were also clean and up to date. Chris the manager, was very courteous and friendly, as well as attentive to any questions about the property and Crete’s tourist attractions. The heated pool was a great retreat.
The breakfast was wonderful with quite a few healthy options. Overall, a great experience and we would definitely stay here again upon visiting Crete...