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"We had a problem with a room but the stuff was very nice and available to solve a problem. Thank you Mr. Mike"

"We had a great time. Staff was amazing. They all loved our frenchie and made us feel so welcome! Parking is my only complaint. They need more of it but it wouldn’t stop me from coming again!!"

"For the age of hotel, it was clean. A/C is very old style and makes it very hard to control room comfort. Morning breakfast on 1 to 10 scale would be a (6) Just would be so much nicer if total update or a new hotel nr Casio like many other locations. "

"Very friendly and helpful staff."

"The staff were very professional and friendly. The lodge and room were clean not crisp. The A/C was loud. The rooms were old and outdated. The property was beautiful and well maintained."

"The lady at front desk (Jackie?) was very nice, fun and helped us in many ways. It’s an old building and that’s a part of experience. The only disappointment was the jet tab in our room. Probably not used much though looked clean, the hot water was brownish and a bit challenging to use it. Still we enjoyed our stay :)"

"the room was very clean, staff friendly, the light breakfast due to the hotel being an Express was excellent. Our stay was just great and would stay their again. "

"Very nice stay"

"Wonderful room and staff. Pool and hot tub were great. Only wish the pool had been available at 6 or 7 in the morning instead of 9:00am; I like to do water aerobics early in the morning."

"Conveniently located hotel for us in Petoskey while we visited family in the area. Was near shopping, restaurants and even a casino if you’re into that kind of thing. Only complaints we had were the fairly tight/limited parking and that the room walls didn’t seem to insulate sound very well."

"Beds were comfortable and clean. Pool wasn't used ..looked a bit murky but kids in pool seemed to enjoy. Cleaning staff and front desk were very pleasant."

"Friendly check in, clean and spacious room, simple decor, good breakfast, great location near the water with a great path to enjoy the very large and beautiful homes nearby."

"Parking was very easy as was check-in. The only thing to add that would be more information on code to get into doors. The code was good but it lacked info on using special caricatures i.e # and lock and unlock on the upstairs. The room was great!"

"The Charlevoix House was a wonderful bed and breakfast in the charming town of Charlevoix. Steffan was a wonderful and attentive host that was kind, present, and made amazing home cooked breakfast! Everything was done with care and intentionality. We would 100% love to come again soon!!!"

"We had a 2 night stay and were not informed at check in the room wouldn't be made up daily. We can appreciate re-using towels but for the price they should have made the bed, taken out the trash, restocked our coffee, and replaced the disposable coffee cups. I had to make 3 trips to the lobby to get Coffee and cups."

"HORRIBLE ROOM, TERRIBLE!!!! NEVER will stay again at days in. Horrible. Unacceptable. I hope a health department will show up for an inspection of your rooms. They will close you down instantly Unacceptable. Room 103 had a bathroom door with 1/3 of it MOLD. On the bottom it was coming apart. I could not believe it when I saw it. How can you offer that to your customers. MOLD smell and inhalation affects someone’s Health. I have asthma and respiratory issues. I have no words and my blood...

"Super friendly staff Great location Wonderful character Tv difficult to use Cable tv, Wi-Fi were sporadic"

"Jacob at the front desk was the most helpful staff member I’ve ever encountered in my travels"

"Very nice"