Petai

Reasonable price and easy access to transport and Bukit Bintang area. Our initial room had a leak in bathroom and staff quickly offered us another room. Towels were a bit musty but had basic amenities, including slippers. One of the lifts (left hand side) was hotter than the other. Overall, it was good value and staff were polite and pleasant, and catered to what we needed for our stay.

Excellent staff - smooth check-in and check-out, receptionists responsive to queries and problems (e.g. ceiling leak). Cleanliness - sheets clean, room does not smell, room cleaned well, carpets dirty with particles large and small but this does not affect the hotel's value-for-money, which remains high. Hotel has good eco-friendly policies - towels only changed on request, drinking water available from dispensers on every floor.