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Reviews of The Ritz-Carlton, Perth

5 out of 5
The Ritz-Carlton, Perth
1 BARRACK STREET, Perth, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 266 reviews" "
Rating 8 - Good. 55 out of 266 reviews" "
Rating 6 - Okay. 19 out of 266 reviews" "
Rating 4 - Poor. 13 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad Amirul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place with helpful staff. Walkable to dining places and shopping areas. Convenient to take ferry to Rottnest Island.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! Lovely staff, clean, quiet - stunning
Stayed 1 night in Mar 2024

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah, Winthrop

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very helpful. thanks to Jayne, Paige, Sibel (lounge)
Stayed 4 nights in Nov 2023

10/10 Excellent

Ahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Lisa

Stayed 2 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Anniversary (and a free upgrade)
Amazing property in Perth. Booked a King Bed studio with view and upon check-in, were upgraded to one of the Ritz's few large one bedroom suites. Probably helped we stayed midweek, but was incredibly appreciated. Excellent breakfast included also, staff were excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
Awesome property, exception staff. Location good except nearby Revelry pub that play extremely loud music at night
Stayed 4 nights in Sep 2023

10/10 Excellent

Peta-Maree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel, every little detail thought of. Staff and service was impeccable. Beautiful views with shopping, restaurants and public transport all walking distance.
Stayed 1 night in Sep 2023

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Overrated
Not worth the money, overated. Check in was underwhelming. Overall the hotel is pretty but lacks ambience and average hotel experience. QT is way better
Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Aug 2023

8/10 Good

Rajbans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean n comfy room m bedding.Friendly staff
Stayed 3 nights in Aug 2023

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, food and facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Luke

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service from staff who really went above and beyond. Made to feel thoroughly spoiled and pampered. Would recommend if you are looking for something special!
Stayed 1 night in Aug 2023

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay for work or pleasure
A beautifully appointed property, well maintained with terrific staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Zoran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hashtag best hotel ever 💯
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, staff looked after us
Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Stayed 1 night in May 2023

8/10 Good

Jeff

Stayed 1 night in May 2023

10/10 Excellent

Marilyn

Stayed 1 night in May 2023

10/10 Excellent

Mihi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great view with water and so beautiful
Stayed 3 nights in May 2023

10/10 Excellent

Michelle

Stayed 1 night in May 2023

10/10 Excellent

Steve

Stayed 1 night in May 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent
Stayed 1 night in May 2023

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. My wife and I had a very luxurious stay. The breakfasts were delicious!
Stayed 3 nights in Apr 2023

6/10 Okay

Donald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotelis well situated in an attractive part of the city with lovely views over the river. Our room was well designed. Room service was very slow and sometimes it was difficult to locate a concierge.
Stayed 2 nights in Mar 2023

10/10 Excellent

john

Stayed 2 nights in Feb 2023

10/10 Excellent

NINA

Stayed 2 nights in Jan 2023

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were lovely with high quality rooms and service. Lookijg forward to staying.again.
Stayed 1 night in Nov 2022

10/10 Excellent

Gemma

Stayed 2 nights in Oct 2022

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building site outside our window that started heavy work from 6.30am each day
Stayed 4 nights in Oct 2022

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, loved chatting with them at breakfast. certainly multi cultural. Liked it so much I'm going back next weekend
Stayed 1 night in Oct 2022

10/10 Excellent

Martin, POINT COOK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the very first contact it was clear that the customer was most important. It was our 26th anniversary and the team (especially Sibel) made everything so special, with good communication, prompt responses and a thoughtfulness. I wanted flowers for my wife and they organised the most beautiful 12 red roses for me with a hand wriiten card. The songbird roof top bar was closed, but to not have us miss out on the experience, they organised two signature cocktails to be waiting for us in the room as we arrived. This was not all, we also recieved had a cold bottle of bubbly as a celebratory gift from the hotel. The room was stunning, the views across Elizabeth Quay breath taking. The cleanliness was superb, the bed comfortable and the bathrooms to die for. The facilties were next level with an incredible heated infinity pool and various spa treatments on offer. Check in and check out were fast and easy with beautiful staff treating you like kings and Queens. The food and drinks at Hearth restaurant were amazing, with quality produce, attentive staff and a woderful ambience.I could talk forever about this wonderful stay, best thing just do it and experience being treated and feeling like royalty. This is truly an incredible experience.
Stayed 1 night in Sep 2022

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is lovely. The rooms are a good size, the beds are comfy and the decor is nice. I do think it’s overpriced though. You are definitely paying for the name of the hotel rather than the quality. There are just as nice hotels in Perth that are more cheaper. Saying that, I would definitely stay here again but only if there was a deal going. It’s a little expensive
Stayed 2 nights in Jun 2022

10/10 Excellent

diana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel. Room was the best I've ever seen. Would definitely stay again.
Stayed 1 night in Jun 2022

4/10 Poor

Rhys

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room
Beautiful room with fantastic views overlooking Swan River. Had everything you need in the room. Only extra I would have liked was a closeup makeup mirror. Very much enjoyed our stay.
Stayed 2 nights in Apr 2022

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing, the staff were courteous and very helpful and friendly, the view was fantastic, couldn’t fault it
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice staff with generous service.
Stayed 1 night in Apr 2022

10/10 Excellent

Tearnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2022

4/10 Poor

David

Stayed 1 night in Mar 2022

8/10 Good

Tyler

Stayed 1 night in Mar 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritz Carlton Perth
Sensational hotel with a perfectly maintained room. Excellent views of city and river. Gift in room for our anniversary was appreciated. The negative - noisy aircon disrupted sleep so turned off. Blinking light on automatic window blinds was annoying. Given the cost of the room there was no complimentary water in the room which thought was a little inconsiderate. Hotel facilities were excellent and staff friendly. All in this property is recommended.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was very convenient for me
Stayed 1 night in Mar 2022

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They check in staff were amazing. Room was stunning. Couple of rips in the blinds and sheers but nothing major. We didn’t get a turn down service which was disappointing as our room service dishes were still in room when we returned from our evening out. Next morning when they delivered breakfast, they didn’t clear away the dishes from the day before which were in clear view of our server. It was just those little things from a 5 star hotel that were a miss for us.
Stayed 1 night in Feb 2022