Everything was great … except that the room I booked via Expedia was not given to me … they said anything booked via Expedia is not given priority … really pissed me off … please remedy … I booked a top room with balcony and was given a lower floor room with no balcony … very upset !
There was no hot water for multiple days. The spa was very poor. Outside massage with construction equipment running - stressful. Service took a long time in the only restaurant. I won’t go back.
It was our anniversary and it was better than expected. From the moment you arrive it is a wow factor.
The service was at 150% at all times from everyone.
The Food was amazing and the juices where freshly made as you order them.
The rooms are perfect and it even had a special area outside your room.
Do I recommend it???? It is the only place I would stay from now on when in Pereira.
The Best!!!!!!