โรงแรมที่มีสระว่ายน้ำใน เพกิน

"Staff was friendly and accommodating. Nothing I asked for was too much (not that I asked for a lot). The breakfast was fresh and tasty! Would recommend. "

"Staff is friendly as always, however we got upgraded to a room since our room the lock was dead. The upgraded room had hair in the bed- long hairs short hairs, the garbage can had shavings from someone in it, the shower and the floor had “short and curly” hair all over. (If you know what I mean by those. ) we told the staff about it and just said please change the bedding and clean our room instead of moving us again. We came back that evening bedding was changed and looked somewhat vacuumed....

"N"

"If you have bad knees and severe arthritis like me THERE’S NO ELEVATOR DO NOT STAY HERE unless you can carry your luggage up flights of stairs. For me it was a struggle that left me in tears. The room was OK, room lighting is dark, a bit of mold, a dingy bathtub, broken thermostat button, but decently clean. The desk guy was nice, but casually told me after check-in there’s no elevator. No offer of help. I can’t comment on the breakfast the stairs hindered that trip. "

"Clean room and nice staff. Could hear the kids going to and from the pool/stairs (didn't bother me but might someone else). Reserved the room over a month ago, did the pre-check in that asked what time I'll be there, and my room still wasn't ready. They said give them 30 minutes, still wasn't ready again so they sent someone in there. Finally called me after like 30 minutes or so "

"Issues with check in, staff was difficult to communicate with, breakfast was bland. Beds and pillows were comfortable and the pool was nice. The lobby smelled and the hallways were not clean. "

"The cleanliness of this hotel was absolutely horrible. We had to switch rooms 3 times and still couldn’t stay for our trip. Room 1 had vomit down the backside of the headboard and tissues shoved next to it. Room 2 had brown sticky stuff all over the bathroom floor and now shower curtain, plus the mattress was cover with crumbs. Room 3 had fluids all over the dust ruffles and stains on the sheets. The female manager was wonderful. But trying to get a refund for not staying and these conditions...

"Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good."