Interior entrance

Reviews of Baymont by Wyndham Pearsall

2.5 out of 5
Baymont by Wyndham Pearsall
1808 W Comal St, Pearsall, TX

Reviews

8.0

Very good

Rating 10 - Excellent. 106 out of 250 reviews" "
Rating 8 - Good. 71 out of 250 reviews" "
Rating 6 - Okay. 41 out of 250 reviews" "
Rating 4 - Poor. 17 out of 250 reviews" "
Rating 2 - Terrible. 15 out of 250 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Luis

Liked: Property conditions & facilities
Disliked: Cleanliness
The restroom was dirty and it was food inside the freezer
Stayed 1 night in May 2024
Response from Nimit Bhakta on 2 May 2024
We are so sorry that has occurred to you with your stay! I will get with my housekeeping team and make sure this does. It happen to our next guest!

6/10 Okay

sheila

Travelled with partner
Convenient location but evrning desk staff lacked customer service skills. Breakfast very limited ....Day desk clerk was pleasant.
Stayed 1 night in Apr 2024
Response from Nimit Bhakta on 29 Apr 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed it but however I will personally get with front desk personal and make sure this won’t happen again! Thank you!

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always professional and helpful. Some of the rooms can definitely benefit from a steam clean. Especially the couch and chairs in the rooms. Breakfast was a big plus as a lot of hotels in the area have stopped serving breakfast.
Stayed 4 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Michael,We appreciate your kind words about our staff and breakfast service. Our team works hard to ensure a positive experience for all guests. Your feedback regarding the room cleanliness will be shared with the appropriate department for review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Stephen,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

8/10 Good

Maria

Travelled with partner
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nimit Bhakta on 1 Apr 2024
Thanks for staying with us @ Baymont by Wyndham Pearsall. We are happy you enjoyed your stay and hopefully get to see you next time.

4/10 Poor

Valerie & Rafael

Stayed 2 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Valerie & Rafael, We're sorry to hear that your experience didn't meet expectations. We welcome you to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and aim to address any issues to improve our services.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I have staid in many hotels in this area they had the best beds
Stayed 1 night in Feb 2024
Response from Nimit B on 17 Feb 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed it!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room & staff was very friendly and accommodating! THANK YOU 😀
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Brian,Thank you for your kind feedback on our clean rooms and friendly staff. It's wonderful to hear that you had a positive experience with us. We appreciate your patronage and hope to welcome you back in the future for another enjoyable stay. Safe travels!

10/10 Excellent

María de los Ángeles

Stayed 1 night in Jan 2024
Response from Nimit B on 9 Jan 2024
Thank you for staying here at the Baymont by Wyndham Pearsall! We are glad that you enjoyed your stay and hope to see you again on your next visit.

8/10 Good

Debbie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a quiet experience, this is what I am so happy for, to get my pets away from fireworks. Thank you Wyndham hotels
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Debbie,Thank you for choosing Wyndham hotels for your quiet getaway with your pets! We appreciate your kind words and are delighted to hear that you had a peaceful experience away from the fireworks. Our team strives to provide a tranquil environment for all guests. We hope to welcome you back again soon for another relaxing stay.

2/10 Terrible

Russell W

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 25 Dec 2023
Hello Russell W, We're sorry to hear that your experience at our hotel wasn't up to your expectations. We value your feedback and would appreciate it if you could reach out to us directly to provide more details about your stay. It is our goal to address any issues you may have encountered and ensure a better experience in the future.

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
The room was filled with dead bugs/insects. After checking in and going to the room, I immediately left and stayed at another location. I would never, ever recommend this location to anyone - period.
Stayed 1 night in Nov 2023
Response from Nimit Bhakta on 13 Nov 2023
We are sorry this happened to you. I will get with my team and make sure this don't happen to our next guest!

6/10 Okay

craig

Travelled with group
Smelled like smoke, outdated, and very thin walls.
Stayed 2 nights in Nov 2023
Response from Nimit B on 13 Nov 2023
We are sorry you didn’t like your stay! I will get with my team and make sure this won’t happen to our next guest…

10/10 Excellent

Jackie, Devine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and courteous.
Stayed 1 night in Nov 2023
Response from Nimit B on 10 Nov 2023
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed your stay here and hopefully see you again on your next visit here in Pearsall.

10/10 Excellent

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a good deep cleaning.
Stayed 1 night in Oct 2023
Response from Nimit B on 31 Oct 2023
We are still in process of deep cleaning… otherwise thank for staying here with us !

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Nimit B on 28 Oct 2023
Thanks for the great review! We are excited that you are enjoying stay and hope to see you again! Thank you!

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Nimit on 25 Oct 2023
Thanks for staying with us here and we are glad you enjoyed your stay! Hope to see you again on your next visit!

4/10 Poor

Elida

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was dirty, ac burned while in room. We were moved to another room. It was a little better but tv remote was not connected to the tv. We were offered to move to another room again. But I was tired and just wanted to get some sleep.
Stayed 1 night in Sep 2023
Response from Manager on 23 Sep 2023
Hello Elida,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Valerie & Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of location and friendly staff
Stayed 1 night in Sep 2023
Response from Nimit B on 17 Sep 2023
Thanks for the great review! We are excited that you enjoyed your stay here and hope to see again soon!

4/10 Poor

Justin

Stayed 1 night in Aug 2023
Response from NB on 23 Aug 2023
We are sorry that you didn’t enjoy your stay with us here at the Baymont by Wyndham Pearsall. However if you can give us a feedback that would be great…

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay!
Nimit Bhakta Is the best! He is friendly and does his best to make you feel welcomed! Rooms are clean and air conditioner stays on all night long..
Stayed 1 night in Aug 2023
Response from Nimit Bhakta on 14 Aug 2023
Wanda, Thanks for the awesome review! Like always, our customers are always priority number 1! Once again thank you so much for staying with us here @ the Baymont by Wyndham Pearsall! See you next time!

6/10 Okay

Michel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Good enough to spend a night
Stayed 1 night in Jul 2023
Response from NB on 31 Jul 2023
Thanks for taying here at the Baymont by Wyndham Pearsall! We do hope to see you again next time you in our area.

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Jul 2023
Response from Manager on 28 Jul 2023
Hello Ernest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We appreciate you taking the time to share your experience.

10/10 Excellent

Raquel

Stayed 1 night in Jun 2023
Response from Manager on 6 Jun 2023
Hello Raquel,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Rebecca, San Antonio

Stayed 1 night in Apr 2023
Response from Manager on 21 May 2023
Hello Rebecca,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

4/10 Poor

Adrianna

Stayed 2 nights in Apr 2023
Response from Manager on 30 Apr 2023
Hello Adrianna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Good

karen

Stayed 1 night in Mar 2023
Response from Nimit Bhakta on 28 Mar 2023
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again on your next visit here in Pearsall.

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nimit Bhakta on 10 Jan 2023
Thank you for staying here at the Baymont by Wyndham Pearsall. We are happy that everything was great for you and hope to see you again in the near future!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!’
Stayed 1 night in Jan 2023
Response from Nimit Bhakta on 9 Jan 2023
We are glad you enjoyed your stay with us! We do home to see you on your next visit soon!

10/10 Excellent

Enrique

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was my second stay in Cotulla. Always clean.
Response from Manager on 6 Jan 2023
Hello Enrique,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well maintained
Response from Nimit Bhakta on 30 Dec 2022
Thanks for staying here with us at the Baymont by Wyndham Pearsall. We are extremely happy that you enjoyed your stay and hope to see you again in the near future.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Nimit Bhakta on 19 Dec 2022
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again in the near future.

2/10 Terrible

Jose Carlos

Stayed 1 night in Dec 2022
Response from Manager on 7 Dec 2022
Hello Jose Carlos, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terrible

Verified traveller

Business traveller
Horrible Experience
Horrible experience, will never stay there again Dirty No hot water Shower didn't work
Stayed 1 night in Oct 2022
Response from GM on 21 Oct 2022
We are sorry this has happened to you! I will get with my team and make sure this does not happen to our next guest at anytime! Sorry once again

8/10 Good

Misty

Stayed 2 nights in Sep 2022
Response from Manager on 21 Sep 2022
Hello Misty, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Cassandra

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My room was so hot m, the AC did not work and we had no hot water.
Stayed 1 night in Sep 2022
Response from Manager on 19 Sep 2022
Hello Cassandra, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

4/10 Poor

Leonard

Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled
Stayed 1 night in Aug 2022
Response from Manager on 16 Aug 2022
Hello Leonard, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Poor

Andres

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Shower took for every to heat up the enternet not working
Stayed 4 nights in Aug 2022
Response from Manager on 14 Aug 2022
Hello Andres, Thank you so much for bringing to our attention the issues that you encountered with our WIFI and internet. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

2/10 Terrible

JoLynn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was filthy! Inside and out. Trash was overflowing, trash all over the parking lot. Room had a smell.. room door was hard to open and stuck on carpet. No hot water. Just very disappointing.
Stayed 2 nights in Jul 2022
Response from NB on 25 Jul 2022
We are sorry that this has happened to you! I will get with my team and make sure this won’t happen to the next guest that come in! Once again sorry from our team…

8/10 Good

Ernie

Business traveller
Liked: Cleanliness, staff & service
I was in town for work. I came from West Texas and it was a good stay.I would stay at this place again. No questions asked.
Stayed 1 night in May 2022
Response from Manager on 10 Jun 2022
Hello Ernie, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Roger

Stayed 2 nights in May 2022
Response from Nimit Bhakta on 19 May 2022
Thank you for staying here with us here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed your stay and hope to see you again in your next visit in Pearsall.

6/10 Okay

Gerardo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was close to the place I was going to do business the following day. The toilet had pubic hair on the seat and on the rim. I always carry isopropyl alcohol in a spray bottle and I cleaned up both the toilet and the seat before putting them to use. Everything else was o.k. except for some fire ants coming out of a corner of the handicap shower. Some soap and warm water sent them to meet their ancestors and kept them away from my feet while I showered. A minor issue of no great significance except for the toilet which is a source of contaminants.
Stayed 1 night in Apr 2022
Response from Manager on 24 Apr 2022
Hello Gerardo, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine
Stayed 2 nights in Mar 2022
Response from Nimit Bhakta on 21 Mar 2022
Thanks for the great review! We are happy that everything worked out for you and enjoyed your stay! Thanks for staying here at the Baymont by Wyndham Pearsall and hope to see you again in the near future.

8/10 Good

vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2022
Response from Manager on 21 Mar 2022
Hello vickie, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. I hope that we will impress you with exemplary service during future visits.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t use anything
Stayed 1 night in Feb 2022
Response from Nimit Bhakta on 23 Feb 2022
Thank you for the great review! We do hope to see you again on your next visit here at the Baymont by Wyndham Pearsall.

6/10 Okay

David

Stayed 1 night in Dec 2021
Response from Manager on 7 Jan 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

10/10 Excellent

MELANIE

Travelled with partner
Liked: Cleanliness, staff & service
Fast service, friendly
Stayed 1 night in Jan 2022
Response from Manager on 5 Jan 2022
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy to find.
Stayed 1 night in Dec 2021
Response from Manager on 5 Jan 2022
We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 Good

Leesa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Manager on 29 Dec 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 Excellent

Graciela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very kind and the room very clean. Definitely recommend.
Stayed 2 nights in Dec 2021
Response from Manager on 27 Dec 2021
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!