All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 106 out of 250 reviews" "
10 - Excellent
106
Rating 8 - Good. 71 out of 250 reviews" "
8 - Good
71
Rating 6 - Okay. 41 out of 250 reviews" "
6 - Okay
41
Rating 4 - Poor. 17 out of 250 reviews" "
4 - Poor
17
Rating 2 - Terrible. 15 out of 250 reviews" "
2 - Terrible
15
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Okay
Luis
2 May 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The restroom was dirty and it was food inside the freezer
Luis
Stayed 1 night in May 2024
Response from Nimit Bhakta on 2 May 2024
We are so sorry that has occurred to you with your stay! I will get with my housekeeping team and make sure this does. It happen to our next guest!
6/10 Okay
sheila
Travelled with partner
29 Apr 2024
Convenient location but evrning desk staff lacked customer service skills. Breakfast very limited ....Day desk clerk was pleasant.
sheila
Stayed 1 night in Apr 2024
Response from Nimit Bhakta on 29 Apr 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed it but however I will personally get with front desk personal and make sure this won’t happen again! Thank you!
The staff was always professional and helpful. Some of the rooms can definitely benefit from a steam clean. Especially the couch and chairs in the rooms. Breakfast was a big plus as a lot of hotels in the area have stopped serving breakfast.
Michael
Stayed 4 nights in Apr 2024
Response from Manager on 20 Apr 2024
Hello Michael,We appreciate your kind words about our staff and breakfast service. Our team works hard to ensure a positive experience for all guests. Your feedback regarding the room cleanliness will be shared with the appropriate department for review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
Hello Stephen,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.
Thanks for staying with us @ Baymont by Wyndham Pearsall. We are happy you enjoyed your stay and hopefully get to see you next time.
4/10 Poor
Valerie & Rafael
17 Mar 2024
Valerie & Rafael
Stayed 2 nights in Mar 2024
Response from Manager on 9 Apr 2024
Hello Valerie & Rafael, We're sorry to hear that your experience didn't meet expectations. We welcome you to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and aim to address any issues to improve our services.
Nice, clean room & staff was very friendly and accommodating!
THANK YOU 😀
Brian
Stayed 1 night in Feb 2024
Response from Manager on 6 Feb 2024
Hello Brian,Thank you for your kind feedback on our clean rooms and friendly staff. It's wonderful to hear that you had a positive experience with us. We appreciate your patronage and hope to welcome you back in the future for another enjoyable stay. Safe travels!
10/10 Excellent
María de los Ángeles
8 Jan 2024
María de los Ángeles
Stayed 1 night in Jan 2024
Response from Nimit B on 9 Jan 2024
Thank you for staying here at the Baymont by Wyndham Pearsall! We are glad that you enjoyed your stay and hope to see you again on your next visit.
We wanted a quiet experience, this is what I am so happy for, to get my pets away from fireworks. Thank you Wyndham hotels
Debbie
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Debbie,Thank you for choosing Wyndham hotels for your quiet getaway with your pets! We appreciate your kind words and are delighted to hear that you had a peaceful experience away from the fireworks. Our team strives to provide a tranquil environment for all guests. We hope to welcome you back again soon for another relaxing stay.
Hello Russell W, We're sorry to hear that your experience at our hotel wasn't up to your expectations. We value your feedback and would appreciate it if you could reach out to us directly to provide more details about your stay. It is our goal to address any issues you may have encountered and ensure a better experience in the future.
The room was filled with dead bugs/insects. After checking in and going to the room, I immediately left and stayed at another location. I would never, ever recommend this location to anyone - period.
Edwin
Stayed 1 night in Nov 2023
Response from Nimit Bhakta on 13 Nov 2023
We are sorry this happened to you. I will get with my team and make sure this don't happen to our next guest!
6/10 Okay
craig
Travelled with group
13 Nov 2023
Smelled like smoke, outdated, and very thin walls.
craig
Stayed 2 nights in Nov 2023
Response from Nimit B on 13 Nov 2023
We are sorry you didn’t like your stay! I will get with my team and make sure this won’t happen to our next guest…
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed your stay here and hopefully see you again on your next visit here in Pearsall.
10/10 Excellent
Brian
31 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Needs a good deep cleaning.
Brian
Stayed 1 night in Oct 2023
Response from Nimit B on 31 Oct 2023
We are still in process of deep cleaning… otherwise thank for staying here with us !
10/10 Excellent
Joyce
27 Oct 2023
Liked: Cleanliness, staff & service
Joyce
Stayed 1 night in Oct 2023
Response from Nimit B on 28 Oct 2023
Thanks for the great review! We are excited that you are enjoying stay and hope to see you again! Thank you!
Place was dirty, ac burned while in room. We were moved to another room. It was a little better but tv remote was not connected to the tv. We were offered to move to another room again. But I was tired and just wanted to get some sleep.
Elida
Stayed 1 night in Sep 2023
Response from Manager on 23 Sep 2023
Hello Elida,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
10/10 Excellent
Valerie & Rafael
Travelled with family, Travelled with family and small children
Thanks for the great review! We are excited that you enjoyed your stay here and hope to see again soon!
4/10 Poor
Justin
22 Aug 2023
Justin
Stayed 1 night in Aug 2023
Response from NB on 23 Aug 2023
We are sorry that you didn’t enjoy your stay with us here at the Baymont by Wyndham Pearsall. However if you can give us a feedback that would be great…
Nimit Bhakta Is the best! He is friendly and does his best to make you feel welcomed!
Rooms are clean and air conditioner stays on all night long..
Wanda
Stayed 1 night in Aug 2023
Response from Nimit Bhakta on 14 Aug 2023
Wanda, Thanks for the awesome review! Like always, our customers are always priority number 1! Once again thank you so much for staying with us here @ the Baymont by Wyndham Pearsall! See you next time!
6/10 Okay
Michel
Travelled with family
31 Jul 2023
Liked: Staff & service
Disliked: Cleanliness, amenities
Good enough to spend a night
Michel
Stayed 1 night in Jul 2023
Response from NB on 31 Jul 2023
Thanks for taying here at the Baymont by Wyndham Pearsall! We do hope to see you again next time you in our area.
Hello Ernest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We appreciate you taking the time to share your experience.
10/10 Excellent
Raquel
3 Jun 2023
Raquel
Stayed 1 night in Jun 2023
Response from Manager on 6 Jun 2023
Hello Raquel,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Excellent
Rebecca, San Antonio
30 Apr 2023
Rebecca
Stayed 1 night in Apr 2023
Response from Manager on 21 May 2023
Hello Rebecca,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.
4/10 Poor
Adrianna
9 Apr 2023
Adrianna
Stayed 2 nights in Apr 2023
Response from Manager on 30 Apr 2023
Hello Adrianna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
8/10 Good
karen
27 Mar 2023
karen
Stayed 1 night in Mar 2023
Response from Nimit Bhakta on 28 Mar 2023
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again on your next visit here in Pearsall.
Thank you for staying here at the Baymont by Wyndham Pearsall. We are happy that everything was great for you and hope to see you again in the near future!
Hello Enrique,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Thanks for staying here with us at the Baymont by Wyndham Pearsall. We are extremely happy that you enjoyed your stay and hope to see you again in the near future.
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again in the near future.
2/10 Terrible
Jose Carlos
5 Dec 2022
Jose Carlos
Stayed 1 night in Dec 2022
Response from Manager on 7 Dec 2022
Hello Jose Carlos, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.
2/10 Terrible
Verified traveller
Business traveller
20 Oct 2022
Horrible Experience
Horrible experience, will never stay there again
Dirty
No hot water
Shower didn't work
Verified traveller
Stayed 1 night in Oct 2022
Response from GM on 21 Oct 2022
We are sorry this has happened to you! I will get with my team and make sure this does not happen to our next guest at anytime! Sorry once again
8/10 Good
Misty
19 Sep 2022
Misty
Stayed 2 nights in Sep 2022
Response from Manager on 21 Sep 2022
Hello Misty, Thank you for sharing this rating, and we welcome you to visit us again anytime.
My room was so hot m, the AC did not work and we had no hot water.
Cassandra
Stayed 1 night in Sep 2022
Response from Manager on 19 Sep 2022
Hello Cassandra, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.
4/10 Poor
Leonard
15 Aug 2022
Liked: Staff & service
Disliked: Cleanliness, amenities
The room smelled
Leonard
Stayed 1 night in Aug 2022
Response from Manager on 16 Aug 2022
Hello Leonard, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
4/10 Poor
Andres
Travelled with family
12 Aug 2022
Liked: Staff & service
Disliked: Property conditions & facilities
Shower took for every to heat up the enternet not working
Andres
Stayed 4 nights in Aug 2022
Response from Manager on 14 Aug 2022
Hello Andres, Thank you so much for bringing to our attention the issues that you encountered with our WIFI and internet. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
This property was filthy! Inside and out. Trash was overflowing, trash all over the parking lot. Room had a smell.. room door was hard to open and stuck on carpet. No hot water. Just very disappointing.
JoLynn
Stayed 2 nights in Jul 2022
Response from NB on 25 Jul 2022
We are sorry that this has happened to you! I will get with my team and make sure this won’t happen to the next guest that come in! Once again sorry from our team…
8/10 Good
Ernie
Business traveller
28 May 2022
Liked: Cleanliness, staff & service
I was in town for work. I came from West Texas and it was a good stay.I would stay at this place again. No questions asked.
Ernie
Stayed 1 night in May 2022
Response from Manager on 10 Jun 2022
Hello Ernie,
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.
10/10 Excellent
Roger
18 May 2022
Roger
Stayed 2 nights in May 2022
Response from Nimit Bhakta on 19 May 2022
Thank you for staying here with us here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed your stay and hope to see you again in your next visit in Pearsall.
It was close to the place I was going to do business the following day.
The toilet had pubic hair on the seat and on the rim. I always carry isopropyl alcohol in a spray bottle and I cleaned up both the toilet and the seat before putting them to use. Everything else was o.k. except for some fire ants coming out of a corner of the handicap shower. Some soap and warm water sent them to meet their ancestors and kept them away from my feet while I showered. A minor issue of no great significance except for the toilet which is a source of contaminants.
Gerardo
Stayed 1 night in Apr 2022
Response from Manager on 24 Apr 2022
Hello Gerardo,
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
Thanks for the great review! We are happy that everything worked out for you and enjoyed your stay! Thanks for staying here at the Baymont by Wyndham Pearsall and hope to see you again in the near future.
Hello vickie,
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. I hope that we will impress you with exemplary service during future visits.
Thank you for the great review! We do hope to see you again on your next visit here at the Baymont by Wyndham Pearsall.
6/10 Okay
David
6 Jan 2022
David
Stayed 1 night in Dec 2021
Response from Manager on 7 Jan 2022
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,
10/10 Excellent
MELANIE
Travelled with partner
2 Jan 2022
Liked: Cleanliness, staff & service
Fast service, friendly
MELANIE
Stayed 1 night in Jan 2022
Response from Manager on 5 Jan 2022
To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
We appreciate the comments, especially with regards to your opinion of our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Front desk was very kind and the room very clean. Definitely recommend.
Graciela
Stayed 2 nights in Dec 2021
Response from Manager on 27 Dec 2021
It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!