"The view of the hills shown in the picture on the website is outdated, there is no longer a view of the hills. The image should be updated to reflect the current surroundings. Additionally, the area around the property is not clean."
"When I reached property they kept saying that they did not receive money for my booking. Also my room was not ready at 12 pm. They gave me temporary room to keep my stuff which was terribly dirty and worse maintained.
Finally they gave me room at 7 pm. This room was better but fan and AC were without any control, they kept running as same speed.
In night 3 am, electricity went off and there was no backup. People were kept walking in night.
Google also does not location properly.
Overall I will...
"I had a four night stay at the Hotel Ketan and I would definitely choose to stay there again. The hotel is centrally located in a busy part of town. The free breakfast was very filling and fun to try local dishes. The room was spacious and clean and had everything I needed. The staff were exceptional, very friendly and helpful. They were able to arrange a car from the airport upon request. "
"The young and enthusiastic staff (from all parts of India) were responsive to our requests for modifications to the food; needless to say this required the full cooperation from the Chef and the kitchen staff. Food was freshly prepared, tasty and presented in an attractive manner.
(We were a party of four and of a certain vintage and tended to favor our food to be on the bland side)."
