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Reviews of Hotel Baez Paraiso

3.5 out of 5
Hotel Baez Paraiso
Blvd. Manuel Antonio Romero Zurita 100, Col. Quintin Arauz, Paraiso, TAB

Reviews

8.2

Very good

Rating 10 - Excellent. 44 out of 99 reviews" "
Rating 8 - Good. 34 out of 99 reviews" "
Rating 6 - Okay. 8 out of 99 reviews" "
Rating 4 - Poor. 6 out of 99 reviews" "
Rating 2 - Terrible. 7 out of 99 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2024

4/10 Poor

Jorge

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

baltazar

Stayed 1 night in Aug 2022

10/10 Excellent

baltazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, fast service, very comfortable beds, spacious room and beautiful pool
Stayed 1 night in Aug 2022

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019
Response from CINTHIA SOSA on 15 Jan 2020
MUCHAS GRACIAS POR SU PREFERENCIA. EXCELENTE INICIO DE AÑO.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from CINTHIA SOSA on 8 Oct 2019
MUCHAS GRACIAS POR SU PUNTAJE, ESPERAMOS PRONTO SU REGRESO, SALUDOS!

6/10 Okay

Ian

Liked: Cleanliness
Hotel was bog standard and was located in a bad area with nothing close by
Stayed 1 night in Sep 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems!!!
Hotel Baez was a very good value for the money. The staff was very friendly, rooms were clean and the bed was comfortable. The whole complex is very spacious. The fitness room could use some upgrades. The hotel is very easy to find, located on the main highway entering into Paraiso. There were a few dogs barking on adjacent properties but that cannot be held against the hotel itself. The wifi connection was a little iffy.
Stayed 2 nights in Jan 2018
Response from Arturo Villarreal on 23 Jan 2018
Thank you very much for your preference. We hope to have you again as guests at the hotel. We are already checking the WIFI signal. Thank you very much again.

8/10 Good

Chris , edmonton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is not the close to the centro part of town, nothing really close by for restaurants, they have a bar and restaurant on site which is good, parking is good, pool area very nice, rooms are large almost resort feeling in hotel. Breakfast was included will make omelet to order

4/10 Poor

Cristina

Travelled with family
Liked: Property conditions & facilities
No pudieron llamar un taxi el desayuno incluido muy malo y la mesera muy lenta
Stayed 5 nights in May 2024

10/10 Excellent

Jose Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, instalaciones muy modernas, ,habitación impecable, regresaría nuevamente
Stayed 1 night in May 2024

10/10 Excellent

Jorge Isaac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in May 2024

8/10 Good

FREDDY ALBERTO MORENO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Mar 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, muy limpio y
Stayed 1 night in Apr 2024

10/10 Excellent

Asish

Stayed 1 night in Jan 2024

10/10 Excellent

Jose oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

CARLOS ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

RENE

Stayed 2 nights in Dec 2023

10/10 Excellent

víctor armando soriano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

AKEMI

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

alejandro r

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jorge Isaac

Stayed 1 night in Aug 2023

8/10 Good

Armando

.
Stayed 1 night in Jul 2023

2/10 Terrible

KARINA DEL CARMEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Carisimo y no hay servicio de alberca muy mal en ese aspecto no volvere a alojarme aqui
Stayed 1 night in May 2023
Response from Cinthia Sosa on 29 May 2023
Estimada Huésped; lamento mucho que su estancia no fué lo que esperaba; le pido una sincera disculpa por no poder darle el servicio en la alberca.Me pongo a sus órdenes, y espero pueda darnos una oportunidad de resarcir el daño. Quedo atenta a sus comentarios, si gusta comunicarse directo al hotel; Cinthia Sosa; Gerente de Operaciones.

10/10 Excellent

Jorge Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente hotel mui bonita au alberca muy buen servicio en restaurante
Stayed 7 nights in May 2023

8/10 Good

Gilberto

Stayed 1 night in Jan 2023

8/10 Good

David, Metepec

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El edificio es muy bonito, moderno y bien ubicado. El estacionamiento está bien para automóviles pequeños pero yo tuve problemas para maniobrar en mi pickup doble cabina. COn respecto a los alrededores, el día que estuvimos alli, los vecinos estuvieron quemando basura, tal vez hule. Eso es desagradable

4/10 Poor

Juan P

Disliked: Property conditions & facilities, room comfort
Muy caro, muy malo
Pésima relación valor - precio. Un lugar mal diseñado, ruidoso. La habitación, baño y regadera huelen mal. Es un hotel que otras ciudades costaría la tercera parte . La comida y servicio del restaurant son pésimas . Evítense una mala experiencia . Este hotel es el clásico ejemplo de quien gasta dinero en hacer algo sin saber cómo hacerlo y menos aún, cómo operarlo.
Stayed 1 night in Dec 2022

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 2 nights in Jul 2022

8/10 Good

Javier

Stayed 1 night in Jun 2022

10/10 Excellent

Yuridia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente alberca
Cómodo y bien ubicado, la alberca enorme y bien cuidada, el check in muy amables.
Stayed 1 night in May 2022

2/10 Terrible

Ion, VERACRRUZ

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Mal servicio de recepción y restaurante
Stayed 1 night in Mar 2022

8/10 Good

Daniel Arturo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar Tranquilo agradable, lo único es q no hay baños en el area de la alberca para cambiarse ni ir hacer necesidades fisiológicas tienes q atravesar el hotel
Stayed 1 night in Dec 2021

6/10 Okay

Ernesto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No atendieron forma de pago
Todo muy bien, solamente que reservé por la app de Hoteles con tarjeta de crédito con la idea de pagar finalmente a la salida con otra tarjeta; una de débito y resulta que ya se habían cobrado con la primera, irrespetando la opción que ofrece la app .
Stayed 1 night in Dec 2021

10/10 Excellent

Graciela Del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio en todas las áreas, habitaciones limpias
Stayed 1 night in Nov 2021
Response from CINTHIA SOSA on 9 Nov 2021
MUCHAS GRACIAS POR SUS COMENTARIOS, ES UN PLACER PARA NOSOTROS VER QUE NUESTROS HUÉSPEDES SE SIENTAN COMO EN CASA, UN AFECTUOSO SALUDOS DE PARTE DE TODO EL PERSONAL.

6/10 Okay

Adrian

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2021

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from CINTHIA SOSA on 10 Mar 2021
HOLA BUENAS TARDES, AGRADECEMOS MUCHO SU PREFERENCIA. ESPERAMOS NUEVAMENTE SU VISITA. SALUDOS!

8/10 Good

Verified traveller

Business traveller
Precios elevados fuera de mercado, falta remodelar acabados y mantenimiento.
Stayed 2 nights in Jan 2021
Response from CINTHIA SOSA on 10 Mar 2021
HOLA, AGRADECEMOS MUCHO SUS COMENTARIOS, TOMAMOS EN CUENTA ESTOS PARA QUE SU PRÓXIMA VISITA SEA DE EXCELENCIA, SALUDOS!

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2020
Response from Cinthia Sosa on 8 Dec 2020
Hola, muchas gracias, saludos y felices fiestas.

2/10 Terrible

Marco, Ciudad del carmen

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Al llegar no había nadie en recepción, el desayuno para 3 personas no lo pude tomar por qué no me permitieron sentarme en la mesa pero si permiten 3 personas en la habitación y 7 personas en cocina y comedor soy médico y no es congruente su sana distancia por mi parte no regreso por mala atención instalaciones buenas lastima de hotel
Stayed 1 night in Aug 2020

4/10 Poor

Jorge

Travelled with family
Me gusto su ubicación. No me gusto que al final no había lo que yo reserve y me dieron la habitación que quedaba.
Stayed 1 night in Mar 2020

10/10 Excellent

Christhell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo las camas deberian ser un poco mas comodas y las sabanas mas suaves.
Stayed 1 night in Feb 2020
Response from Cinthia Sosa on 12 Feb 2020
Muchas gracias por su preferencia, su comentarios son muy valiosos, los tomaremos en cuenta, saludos!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from CINTHIA SOSA on 24 Jan 2020
MUCHAS GRACIAS POR SU PREFERENCIA, ESTAMOS MUY AGRADECIDOS, LE ESPERAMOS SU PRONTO REGRESO, SALUDOS

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre me hospedo aquí y me siento como en casa... Gracias por su atención
Stayed 1 night in Jan 2020
Response from CINTHIA SOS on 15 Jan 2020
Muchas gracias por su preferencia; agradecemos mucho que nos considere; le deseamos un maravilloso inicio de año y muchas bendiciones.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La atención de su personal, la amplitud de sus instalaciones y la alberca muy grande.
Stayed 3 nights in Dec 2019
Response from Cinthia Sosa on 6 Jan 2020
Muchas gracias por sus comentarios, Saludos y feliz inicio de año,

4/10 Poor

Alan rene

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Desayuno. Estacionamiento. Localidad
No se me indicó antes de reservar, que el desayuno era americano. El estacionamiento está en muy mal estado con goteras y la zona en la que está el hotel está muy fea y oscura, solo es posible salir de ahí en auto.
Stayed 1 night in Dec 2019
Response from Cinthia Sosa on 6 Jan 2020
Muchas gracias por su preferencia, estamos trabajando para su comodidad, gracias por sus comentarios. Saludos y feliz año!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
No explican el servicio que ofrecen y tienes que preguntar todo
Stayed 1 night in Dec 2019
Response from CINTHIA SOS on 18 Jan 2020
MUCHAS GRACIAS POR SUS OBSERVACIONES, ESTAMOS TRABAJANDO EN DARLE UN MEJOR SERVICIO. EXCELENTE INICIO DE AÑO.