Had a generally pleasant experience, though a few things could be improved. The grounds are well-kept and the staff are friendly, but the overall feel leans toward catering for package guests.
The indoor pool is a bit of a letdown – small and not very inviting.
All in all, a decent stay – especially for families – but a few tweaks could go a long way in improving the experience for everyone.
I have stayed at Aliathon many times, unfortunately this trip didn't meet their usual great standard. Staff were amazing as always, maybe it's because it is out of season, but the property needed a good deep clean and a bit of an uplift
Beautiful hotel, great location, mostly friendly staff. The hotel itself is spacious, modern and well appointed. A kettle was provided to my room on request and extra towels provided without issue. I was however refused a Cyprus coffee with my breakfast which is unacceptable for a hotel of this standard (and in Cyprus) and the breakfast staff seemed disinterested in any form of customer service other than to stand guard around the buffet. Also, the panels in the lift were detaching and the carpet on the room floors are very thin, which isn’t a great look and needs attention - no carpet would be much better than bad carpet. Otherwise, this hotel far exceeded my expectations and I wouldn’t hesitate to stay here again.
We had a fantastic stay here (our 3rd year in a row). I would say the self-catering facilities need a bit of improvement - we didn’t have any breakfast bowls to begin with which we had to request or any sharp knives either. Apart from that we couldn’t fault the hotel, it is brilliant for the kids as well.
We have had a lovely relaxing week at the Aliathon. There are lots of good things about this holiday village. The staff are friendly and helpful, there are lots of food and shopping options, the gym is good…however the pools are too cold to enjoy for any length of time- this is a problem with other resorts in the area and since the resort isn’t directly on the sea (which is warm with sandy/rocky beaches) it is hard to spent time in the water. Also, I would say that the furnishings and facilities in the apartments are a bit mean- small towels, not enough storage, not much cutlery and the maid service do a fairly basic job. If you or your kids want a holiday in the pool in autumn, check if it’s warm enough in the water.
Rebecca
เข้าพัก 7 คืน, ตุลาคม 2024
8/10 ดี
Christopher
9 ต.ค. 2024
Christopher
เข้าพัก 1 คืน, กันยายน 2024
8/10 ดี
Theone
4 ต.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Theone
เข้าพัก 2 คืน, ตุลาคม 2024
8/10 ดี
Mark
เดินทางกับครอบครัวและเด็กเล็ก
22 ก.ย. 2024
ชื่นชอบ: พนักงานและบริการ
Good hotel for weekend stop. Breakfast a bit on the cold side due to air con in restaurant and poor heat lamps.
Swim up suite was excellent fun for my daughter and well recommended.
Mark
เข้าพัก 2 คืน, กันยายน 2024
6/10 พอใช้
Jason
7 ก.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The property online looked quite nice but on arrival it appeared that the photos were old/doctored and that the property had been somewhat neglected for some time. Not on daily tasks but over time allowed to deteriorate and repairs not executed to maintain the high quality experience that was advertised. The floor in our room was severely scratched and damaged, and areas around the room had clearly worn over years without even the effort to repaint. The hotel contained multiple restaurants but the online information was all out of date leaving us confused on what was available. The only restaurant information was provided on a very basic printed sheet with limited information. We ended up finding the out of date google maps information more useful than this print out. Finally, the biggest issue was the quite obvious cockroach problem. We found multiple in our room, and throughout the night could hear noises in the walls. It was ultimately not worth the cost of the swim up room.
Il nous aura fallu trois jours, quatre appels et six passages à la réception pour que notre appartement soit enfin « correctement » nettoyé (draps tachés, moisissures, papier toilette collé à l’armoire du couloir)
Le lendemain de notre arrivée, défilé de pompiers et de police pour empoisonnements multiples dans une piscine (beaucoup d’enfants touchés) donc pas très rassurant.
Nous n’avons vu aucun spectacle nocturne (y en a t il ?). Nous espérions faire de l’aquagym ou quelque chose de similaire. Il n’y en a pas. Les enfants espéraient pouvoir profiter de l’accrobranche de l’hôtel. C’est resté fermé toute la semaine.
En bref, la communication interne et avec le client est inexistante.
Nous avons ADORÉ Chypre, mais nous regrettons le choix de notre hôtel.
Cedric
เข้าพัก 7 คืน, กรกฎาคม 2024
6/10 พอใช้
Cedric
เดินทางกับครอบครัว
30 ก.ค. 2024
ชื่นชอบ: ความสะดวกสบายของห้องพัก
ไม่ชื่นชอบ: ความสะอาด
Mauvaise expérience
Il nous aura fallu 3 jours et 4 appels et 6 passages à la réception pour que notre appartement soit enfin « correctement » nettoyé (draps tachés, moisissures, papier toilette collé à l’armoire du couloir)
Le lendemain de notre arrivée, défilé de pompiers et de police pour empoisonnements multiples dans une piscine (beaucoup d’enfants touchés) donc pas très rassurant.
Nous n’avons vu aucun spectacle nocturne (y en a t il ?). Nous espérions faire de l’aquagym ou quelque chose de similaire. Il n’y en a pas. Les enfants espéraient pouvoir profiter de l’accrobranche de l’hôtel. C’est resté fermé toute la semaine.
En bref, la communication interne et avec le client est inexistante.
Nous avons ADORÉ Chypre, mais nous regrettons le choix de notre hôtel.