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Reviews of Hilton Garden Inn Panama City Airport

3 out of 5
Hilton Garden Inn Panama City Airport
5625 Venture Crossings Blvd, Panama City, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 266 out of 329 reviews" "
Rating 8 - Good. 36 out of 329 reviews" "
Rating 6 - Okay. 15 out of 329 reviews" "
Rating 4 - Poor. 2 out of 329 reviews" "
Rating 2 - Terrible. 10 out of 329 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, modern hotel. Only used for stopover so can’t comment on amenities although did spot a gym and a laundry. It felt quite remote although location worked for Our road trip.
Stayed 1 night in May 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very convenient.
Stayed 1 night in Apr 2024
Response from DT on 15 May 2024
We are thrilled that we were your choice while visiting Panama City Florida. Please come back to see us soon.

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Tv in room did not work, they did not offer services they advertised, breakfast was over priced for the quality.
Stayed 1 night in May 2024

10/10 Excellent

Wendy, Decatur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for being close to the airport. Rooms were really nice.
Stayed 1 night in May 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is professional and courteous, and excellent to work with. Very helpful. The facility was Clean in the dining at the restaurant was superb
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Amenities, property conditions & facilities
Convenient safe and affordable
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

DAVID

Stayed 1 night in Apr 2024

10/10 Excellent

Junot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent personnel. Jackie was very helpfull.
Stayed 3 nights in Apr 2024

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were short staffed and still gave excellent service. It was very convenient to the airport.
Stayed 1 night in Apr 2024

10/10 Excellent

Mary-lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024

10/10 Excellent

Curtis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for early flight out of ECP
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, comfortable, and noise free.
Stayed 1 night in Apr 2024

8/10 Good

Gary

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff made me feel welcome. The property was clean property and I felt safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was very nice and accommodating
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, free shuttle.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerry

Liked: Amenities, property conditions & facilities
Clean, close to the airport.
Stayed 1 night in Apr 2024

2/10 Terrible

Pierre

Stayed 1 night in Apr 2024

10/10 Excellent

kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 4 nights in Mar 2024

10/10 Excellent

Brittaney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall excellent
Stayed 1 night in Mar 2024

6/10 Okay

Garry Karl

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
They need to have a complimentary breakfast. That would be nice.
Stayed 6 nights in Mar 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DT on 26 Mar 2024
Thank you!! We look forward to seeing you in the near future.

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean hotel. Staff was friendly and very helpful and considerate. Would definitely stay there again.
Stayed 1 night in Mar 2024
Response from DT on 26 Mar 2024
Thank you so much for staying with us. We look forward to seeing you again. We pride ourselves on being home away from home.

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Great staff
Stayed 5 nights in Feb 2024

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff here!! Always friendly, professional, & welcoming!! Rooms are spotless!
Stayed 1 night in Feb 2024

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredibly nice and friendly. Everything was very clean and smelled amazing. The food,drinks, and staff at the bar and restaurant were just as amazing!
Stayed 1 night in Feb 2024

8/10 Good

Aja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Aleecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Transportation to the airport was great. Very friendly and personable staff.
Stayed 1 night in Feb 2024
Response from dt on 20 Feb 2024
Thank you for staying with us. We pride ourselves on being that home away from home. Please come back to see us again.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves the attendant that was working and the hotel was lovely. Clean and very confortable.
Stayed 1 night in Feb 2024
Response from dt on 20 Feb 2024
Thank you for staying with us. We pride ourselves on being that home away from home. Please come back to see us again.

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and welcoming!!
Stayed 1 night in Feb 2024
Response from dt on 20 Feb 2024
Thank you for staying with us. We pride ourselves on being that home away from home. Please come back to see us again.

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! I use a walker to get around and the handicap room with walk in shower was great down to location of knobs and place low enough to help bathe but not too low! Their restaurant is reasonably priced and the food was really good both dinner and breakfast buffet the next morning! All the employees were extremely helpful, kind and courteous!! I also took the shuttle to the airport and the driver was great! I would have had difficulty getting all my luggage to be checked in and he didn’t hesitate to help get it all in!! Shout out to Darrell the manager for helping me with a change in my reservation that got a little complicated!!’ Highly recommend!!!!!!
Stayed 1 night in Jan 2024

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It is near the airport and was very quiet.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alberto

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New year stay
We decided on the last minute to go to the beach for new year's eve & this Hilton did not disappoint! Staff was corteous & friendly we had a late check in. Room was very nice & comfortable we have a 5 month old & an 11 year old who slept like babies in these comfortable beds! We were approximately 10-12 minutes from pier park not a bad ride over at all. Totally worth it last min trip
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

John, Richmond

Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this location is amazing & rooms are very nice!
Stayed 1 night in Dec 2023

10/10 Excellent

emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was such a ray of sunshine after a long day. All the staff was great only complaint neighbors had TV up very loud till about 3am
Stayed 1 night in Dec 2023

10/10 Excellent

Kyle

Business traveller
Liked: Amenities
Great service from front desk, restaurant,and bar rooms are clean and water pressure was good!!
Stayed 1 night in Dec 2023
Response from D on 22 Dec 2023
Thank you for your response as we strive to provide excellent customer service. We hope to see you soon. We will inform the team of your message.

2/10 Terrible

Stephanie

Stayed 1 night in Dec 2023
Response from Darrell on 16 Dec 2023
We are terribly sorry for any inconvenience that this may have caused. We pride ourselves on great customer service and satisfaction. We would love to have a conversation with you about this matter. We do not take this matter likely and look forward to hearing from you. Please accept our apologies and thank you in advance for contacting us.

10/10 Excellent

Brinda

Stayed 1 night in Dec 2023

10/10 Excellent

Vaughn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can park your car while you're traveling through the Panama City airport.
Stayed 1 night in Dec 2023
Response from d on 22 Dec 2023
Good Day! We pride ourselves on providing the best experience to our guest. Thanks for utilizing our Park & Go!