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Reviews of Colonial Motor Inn Pambula

2.5 out of 5
Colonial Motor Inn Pambula
51 Bullara St, Pambula, NSW

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 2 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Travelled with group
Disliked: Property conditions & facilities
The unpleasant smell

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Colonial is old and outdated
The motel is very tired and needs some love. Outside is run down, fallen fencing, pool turned into a sand pit, just feels dilapidated. Staff were lovely.... But I won't go back.
Stayed 3 nights in Dec 2022

2/10 Terrible

Teena

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Daddy long legs everywhere!!! Very very dirty I’m so glad we didn’t need to use the ceiling fan because it had 2 inches of dust on top of the blades with you guessed it, daddy long legs hanging from it. They were everywhere on the cupboard in the cupboard on the walls, the roof, the floor. Maybe they should invest in a yearly pesticide plan because no amount of cleaning Will get rid of a daddy long legs infestation. The pool - you can’t swim in a pool that’s has become a dumping ground for the gardener. Why is the pool full of tree branches instead of water. I understand some places empty their pools over winter but we are a month into spring and the weather is beautiful. The branches look like they’ve been there all winter. We’ve stayed here before it was 14 years ago and it needed a bit of a freshen up then and sadly they haven’t kept up with maintenance of the property. Definitely an uncomfortable place to stay and we strongly suggest to avoid it like the plague.
Stayed 1 night in Sep 2022

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2022

6/10 Okay

John

Liked: Staff & service
Pleasant management
Stayed 1 night in Jul 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pambula overnight
Nice place to stay and very little traffic noise
Stayed 1 night in May 2022

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms. Reasonable price.
Stayed 4 nights in Apr 2022

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable i would happily re-book if the opportunity was to come along.
Stayed 3 nights in Mar 2022

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris
Greeted with prompt friendly service, room was all ready and very clean and spacious. Other guest were all travellers whom were quite and respectful. Overall was a good night sleep with no disturbances which is what we all love. I would book in here again on my next visit and also easy walk to local bar and cafes.
Stayed 1 night in Feb 2022

10/10 Excellent

Vivek

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Close to the shops, comfortable and convenient
Stayed 1 night in Dec 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
near oaklands
Stayed 1 night in Sep 2021

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good & dependable
The staff were very helpful - both during my stay and afterwards (I left something behind). The Motel is well placed for those traveling by coach (as I was) and was good, clean and comfortable. If I was going to Pambula again, I'd stay there for sure.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Staff were helpful. Room was clean. Bathroom fan could do with a clean.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021

6/10 Okay

Jennifer

Disliked: Cleanliness
Average but did the job.
Average motel but priced accordingly. Was irritated that because of either the motel or hotels.com I was not able to shorten my stay as my circumstances had changed althoughi was able to cancel had i wished. This was despite the booking saying i could change my booking on my hotels.com booking. The dates bit was greyed out I left a day early feeling annoyed with both parties. well placed to walk in town. Wifi was erratic. Thick cobwebs on top left inside the window. Noisy something going most of the night. Good shower Felt disappointed that we were put in a back alcove room and had to park away as i booked at least 2 months ago . owners were friendly. Comfortable bed .
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great price, easy check in. Great location. Parking outside your room.
Stayed 1 night in Feb 2021

10/10 Excellent

Rajen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and well maintained. Being a small hotel, it did not feel crowded. Great value for family stays.
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Rhonda, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was extremely helpful to our needs, friendly.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a total surprise. Great room close to restaurants. Excellent value for money. Thanks Steve!, We will definitely be back👍
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet, relaxing, peaceful, clean and tidy, comfortable, excellent staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hosts. Great location
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access in and out, pleasant staff, got a good rest.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
A traditional, functional and clean motor inn with comfy beds. Breakfast included - this was poor - 5 people staying got left 2 breakfasts - not an issue for us as 3 don’t eat in the morning but might be an issue for others. Devastated not to receive a refund for 2 days accommodation - due to police ordered evacuation of area - state of emergency - was offered 2 nights accommodation to take by end of June 20. - I believe I am entitled to a refund under the Australian Consumer Law and Fair Trading Act 2012, due to a ‘frustrated contract’ as it was impossible to perform or carry out the original contract due to events beyond all parties’ control. I incurred significant additional expenses getting home via Canberra so I would really appreciate a refund for the 2 nights accommodation.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,close to where we had to go,clean and excellent price for our stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location - close to an amazing brewery. Clean and friendly place to stay.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very helpful told us where to walk on the beach We were very pleased with the service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We we're made to feel very welcome, cleanliness was excellent
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property was clean, quiet and the rooms are spacious.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s hard to fault this motel but maybe a cooked breakfast available would go well
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and pleasant owners and their helpfulness
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019
Response from Steve on 30 Apr 2019
We are sorry you were not happy with your stay. We are always looking to improve the quality of our motel. Can you please share with us the reasons for your poor review which is surely incompatible with many other guests. Thank you. Steve

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a quick stay. Neat tidy good price..
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean ad friendly place to stay. Extremely welcoming owners / caretakers. We will be back
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. A bit of traffic noise rrom the road. Overall a good night stop over
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept motel in this delightful seaside town. Can imagine for a beach holiday.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable room, parking at the door, on the edge of town, a great stopover at such an affordable rate, highly recommended !
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel, lovely and clean but extremely hot. Air con not working properly and only a power point night light in the bathroom.
Stayed 1 night in Jan 2019